Dortmund (DTZ-Dortmund Central Train Station) - 9 min walk
Dortmund Ostentor Station - 20 min walk
Westentor U-Bahn - 3 min walk
Unionstrasse U-Bahn - 7 min walk
Staedtische Kliniken U-Bahn - 7 min walk
Restaurants
Olafs - 3 min walk
Five Guys Dortmund Westenhellweg - 6 min walk
Bistrorant Sapori D'Italia - 1 min walk
Vabene - 5 min walk
BackWerk - 5 min walk
About this property
Hotel Excelsior
Hotel Excelsior puts you within a 15-minute drive of Signal Iduna Park and Starlight Express Theater. You can unwind with a drink at the bar/lounge, and to-go breakfast is available daily. The helpful staff and overall value get great marks from fellow travelers. The property is just a short walk to public transportation: Westentor U-Bahn is 3 minutes and Unionstrasse U-Bahn is 7 minutes.
Languages
English, German
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The check-in location differs from the property location; go to: [Hoher Wall 38]
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 14.90 per day)
Onsite parking limited
Height restrictions apply for onsite parking
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Bar/lounge
Services
24-hour front desk
Luggage storage
Facilities
Built in 2014
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Special features
Dining
Lobby Bar - Onsite bar.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately EUR 14.9 for adults and EUR 7.9 for children
Early check-in can be arranged for an extra charge of EUR 14.9 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 14.9 (subject to availability)
Parking
Covered self parking costs EUR 14.90 per day
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's outdoor lighting on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Novum Excelsior
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund
Frequently asked questions
Does Hotel Excelsior offer free cancellation for a full refund?
Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Excelsior?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Excelsior?
Yes. Self parking costs EUR 14.90 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Excelsior?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of EUR 14.9 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 14.9 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Excelsior?
No, this hotel doesn't have a casino, but Spielbank Hohensyburg (13-min drive) is nearby.
What's the area around Hotel Excelsior like?
Hotel Excelsior is in Innenstadt-West, a short 3-minute walk from Westentor U-Bahn and 4 minutes' walk from Dortmunder U.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 7, 2024
Narek
Narek, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
Albert
Albert, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Sehr schönes Hotel
Sehr schöner Aufenthalt im Hotel. Sehr zentral und gute Anbindung. Das Frühstück ist und gut und das Personal ist sehr freundlich und hilfsbereit.
Unser Zimmer war schön eingerichtet und gemütlich.
Wir kommen gerne wieder.
Tino
Tino, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Value for money
Perfect stay - value for money!
Carsten
Carsten, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
John
John, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 11, 2024
Steffen
Steffen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Jean-Charles
Jean-Charles, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 4, 2024
Grand reception area basic bedrooms,shower too small with plastic curtain, expensive price for basic accommodation
Robert
Robert, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Oct 3, 2024
Shower issue
Had a problem as safe not working and shower was flooding within 10 mins sent someone to clean bathroom and fix safe.however didn’t fix problem with shower as kept flooding also room was not cleaned one of the nights
scott
scott, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 3, 2024
JAMES
JAMES, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Hotel was excellent and the staff were very friendly and very helpful I have not got anything bad to say about my stay at the hotel
Andrew
Andrew, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 2, 2024
Good value for money but a bit dated.
Iain
Iain, 3-night trip
Verified Expedia guest review
8/10 Very Good
Oct 2, 2024
Michael
Michael, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Sep 30, 2024
The room, bar and staff were all wonderful! The only issue i had was that the room was never cleaned so no fresh towels or toilet roll or bin emptied. Had to ask reception 3 times. Other than that it was good.
Adam
Adam, 3-night romance trip
Verified Expedia guest review
2/10 Poor
Sep 29, 2024
The noise coming from the room next door until 6am was my worse experience ever in a hotel. You could hear every movement and conversation due to the thin walls.
Liam
Liam, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 28, 2024
The hotel is large and can accommodate a big group. The room was adequate and comfortable. Occasional noise coming from the street and the smell of pedestrians’ cigarette smoke. The front desk was friendly. Overall, the hotel looks old and feels old but is adequate for a couple of days stay.
CARLO
CARLO, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 26, 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 23, 2024
Ravinder
Ravinder, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Sep 20, 2024
Hotel was fairly clean, but as renovations were going on, there was a lot of materials laying about. Did not state on the website that renovations are going on.
Kalwinder Kaur
Kalwinder Kaur, 5-night family trip
Verified Expedia guest review
4/10 Fair
Sep 20, 2024
Edith
Edith, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Mohammad Omar
Mohammad Omar, 2-night trip
Verified Expedia guest review
2/10 Poor
Sep 14, 2024
Christopher
Christopher, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 14, 2024
Unusual I had to make the bed that was odd. If I need anything like toilet paper or sugar etc I had to go to reception to get it. No telephone in room, room service was by leaving I door sign.
I found things I little strange I have stayed in Germany before.