Pullman Cologne

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Premium bedding, minibar, in-room safe, desk
Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Pullman Cologne

UNESCO Sustainable Travel Pledge

Pullman Cologne

4.5 star property
Luxury hotel with spa, near Wallraf-Richartz-Museum

9.0/10 Superb

997 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is ₹7,601
Price available on 30/10/2022
Map
Helenenstr. 14, Cologne, NW, 50667
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference center
  • 16 meeting rooms
  • UNESCO Sustainable Property
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Innenstadt
  • Cologne Cathedral - 14 min walk
  • Chocolate Museum - 10 min drive
  • Cologne Trade Fair Grounds - 12 min drive
  • LANXESS Arena - 11 min drive
  • Phantasialand - 35 min drive

Getting around

  • Cologne - Bonn Airport (CGN) - 18 min drive
  • Duesseldorf International Airport (DUS) - 48 min drive
  • Cologne West Station - 12 min walk
  • Cologne (QKL-Cologne Central Train Station) - 13 min walk
  • Köln Dom/Central Station (tief) - 15 min walk
  • Friesenplatz U-Bahn - 6 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Neumarkt U-Bahn - 9 min walk

About this property

Pullman Cologne

4.5-star luxury hotel in the heart of Innenstadt
Cologne Cathedral is located near Pullman Cologne, which provides a terrace, a coffee shop/cafe, and a library. Indulge in a body treatment, a facial, and a massage at the onsite spa. Be sure to enjoy a meal at d.light, the onsite restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
  • A front desk safe, 16 meeting rooms, and luggage storage
  • Multilingual staff, free newspapers, and massage treatment rooms
  • Guest reviews say great things about the breakfast
Room features
All 275 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 275 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 29 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

Working away

  • 16 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1971
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

E.l.f. - Onsite brasserie. Open daily.
LAB12 - Onsite bar. Open select days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 percent will be charged

Optional extras

  • Wired Internet access is available in guestrooms for EUR 9.90 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 29 per person (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to October 13:
  • Bar/Lounge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 35.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 18 per pet, per night

Parking

  • Self parking costs EUR 29 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Frequently asked questions

Does Pullman Cologne offer free cancellation for a full refund?
Yes, Pullman Cologne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pullman Cologne?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Pullman Cologne?
Yes, pets are welcome. There's a charge of EUR 18 per pet, per night. Food and water bowls are available.
Is parking offered on site at Pullman Cologne?
Yes. Self parking costs EUR 29 per night.
What are the check-in and check-out times at Pullman Cologne?
You can check in from 3 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Pullman Cologne and nearby?
Pullman Cologne has a spa and a fitness center.
Are there restaurants at or near Pullman Cologne?
Yes, there's an onsite restaurant, d.light. Nearby restaurants include Bastians (3-min walk), Heising und Adelmann (3-min walk), and Brauerei Päffgen (4-min walk).
What's the area around Pullman Cologne like?
Pullman Cologne is in Innenstadt, a short 6-minute walk from Friesenplatz U-Bahn and 14 minutes' walk from Cologne Cathedral. Travelers say the area is walkable and good for shopping.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable
Slightly to the west of Cologne city center, this property is nice and quiet, with comfortable rooms and a lovely spa area (albeit not always open). Walking distance to lots of restaurants and shopping in the area.
Stephen, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Ho Yee, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The Pullman is a centrally located property with a strong staff and nice facilities. It is showing a bit of wear and tear. I have visited Cologne many times over the past 8 years, staying at this property for months on year. The check in process (room avail) was a bit slow this time and the number of group tour members slowed it down more. I am sure securing enough staffing in housekeeping and front desk presents issues but there should be a dedicated tour check in agent and more cleanign staff to turn rooms around faster.
Steven, 1-night trip
Verified Expedia guest review

8/10 Very good

schönes Zimmer, angenehme und Atmosphäre und reichhaltiges Frühstück
Bruno, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel with helpful staff. Room was spacious, clean, and comfortable. Two free bottles of water left in our room everyday was a nice touch. Breakfast was good with many choices. Hotel was centrally located, only 15 minute walk from the Cathedral. Overall, great hotel with excellent service.
Celia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amornrat, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review