Houston William Hobby Airport (HOU) - 41 min drive
George Bush Intercontinental Airport (IAH) - 49 min drive
Houston Station - 23 min drive
Restaurants
Pappas Bar-B-Q - 3 min drive
Jack in the Box - 13 min walk
Bombay Sweets - 15 min walk
Himalaya Restaurant & Catering - 10 min walk
Starbucks - 12 min walk
About this property
Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel
Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel puts you within a 15-minute drive of Rice University and MD Anderson Cancer Center. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
91 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Snack bar/deli
Water dispenser
What to do
Shopping
Working away
24-hour business center
Meeting rooms
Conference space (1098 square feet)
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
An indoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 1 to July 1:
Swimming pool
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Holiday Inn Express Houston SW Galleria Area Hotel
Holiday Inn Express SW Galleria Area Hotel
Holiday Inn Express Houston SW Galleria Area
Holiday Inn Express SW Galleria Area
Inn Express SW Galleria Area
Holiday Inn Express Suites Houston SW Galleria Area
Frequently asked questions
Does Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel and nearby?
Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel has an indoor pool and a fitness center.
What's the area around Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel like?
Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel is in Sharpstown, a short 11-minute walk from Harwin Drive Shopping District and 19 minutes' walk from Sharpstown Shopping Center.
Holiday Inn Express & Suites Houston SW - Galleria Area, an IHG Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
20 December 2024
Felipe
Felipe, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 December 2024
Jose
Jose, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Woman at front desk was very helpful!
Nora
Nora, 1-night family trip
Verified Hotels.com guest review
6/10 Good
7 December 2024
Valerie
Valerie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 November 2024
Vivian
Vivian, 3-night trip with friends
Verified Hotels.com guest review
4/10 Fair
17 November 2024
Somewhat disappointing.
The first room I stayed in had no water pressure, hardly a trickle. When I complained, they moved me to a better room 2 floors lower. The sofa in my first room had visible stains on it, and there were no tissues in the tissue dispenser. When I asked one of the room attendants for tissues, she said she didn't have any.
Verified traveller
2-night business trip
Verified Hotels.com guest review
2/10 Poor
16 November 2024
Rude front desk-day shift Nov14th
The front desk attendant could have not been more rude, disrespectful and dismissive. I came before Checkin time at 3pm. When I asked if there was a room to check in I received almost a hysterical answer that the room is. It ready and to come back at checkin time. I said ok, not a problem and either asked if I may drop off my luggage with the front desk.
Again a very rude response that they are not doing that.
He also told me to move my car from the parking spot since I’m not staying in the hotel yet.
I did not have time to rebook but I should have done it.
Terrible person who should not be employed to work with customers.
Dejan
Dejan, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
13 November 2024
Vivian
Vivian, 4-night trip
Verified Hotels.com guest review
2/10 Poor
12 November 2024
Cristina
Cristina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Dana
Dana, 1-night trip
Verified Hotels.com guest review
2/10 Poor
10 October 2024
Poor Communication
We did not stay. We tried to cancel our reservation & never heard back from the manager after 2 calls. It was poor service from the hotel. Makes me not want to book with IHG again.
Verified traveller
1-night business trip
Verified Hotels.com guest review
2/10 Poor
4 October 2024
Alexis
Alexis, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 October 2024
It was good but it could had been better. Pancake machine was not working so no pancakes for breakfast. The trash from our room was never picked up. Our damp towels were never replaced with new dry towels for our whole stay.
Esteban
Esteban, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
30 September 2024
Annette
Annette, 1-night trip
Verified Hotels.com guest review
2/10 Poor
29 September 2024
Poor experience
Terrible. The hotel receptionist provided poor customer service. She had the exterior glass doors locked and would not let us in the lobby. She spoke to us from 20 feet away through the glass doors and she kept repeating, “we have no rooms, contact your booking agent”. I tried to explain that I already had my reservation with confirmation number but she would not give me an explanation. She continued to repeat herself. There was another family that was there before me and she was telling them the same thing as they were in the same predicament. They had their reservation but were not allowed in. This was very frustrating and caused me to have to look for a last minute change of hotels. I’ve stayed at Holiday Inns for close to 30 years now and this was honestly my 1st bad experience. The receptionist could have done better. Now I have to wait on trying to get my money refunded. Not sure if I’ll give them another chance. Maybe, maybe not.
Armando
Armando, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Verified traveller
4-night business trip
Verified Hotels.com guest review
4/10 Fair
19 September 2024
Katherine
Katherine, 4-night trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Cindy
Cindy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Beto
Beto, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
17 September 2024
Normally I would have asked to switch rooms, but after working 15 hours and only having 7 hours to rest and go back to work I just dealt with it. But once those elevator doors opened to the third floor it was nasty. I didn’t understand why the hallway was so hot and had nasty odors coming from eacb room like there could be a dead body in one until I got to my room. The entire third floor just creeped me out. The air conditioner was on its lowest at 60 degrees but the room stayed at 78 and my sleep number is usually 68. The carpet by the AC was soaked and has a mildew smell to it. I figured all the rooms had this problem and the hotel didn’t know how to handle it. I travel a lot and the free soap and such is the cheapest they can provide in the hotel business. The breakfast was just sad so I went towards the oatmeal as a saving grace, but it was wayyy too runny. The front desk was delightful though!
Rachael
Rachael, 1-night trip
Verified Hotels.com guest review
2/10 Poor
16 September 2024
Danielle
Danielle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
The property is clean and has a fresh look. Although, there is no room available for early check in (we had a red eye flight) checking in is fast and easy. Our room is clean and tidy however the bathroom lights is not working. Breakfast is very good and yummy. Parking is spacious.
Wilani
Wilani, 1-night romance trip
Verified Expedia guest review
8/10 Very good
15 September 2024
The staff was nice and the room was relatively clean after I had to exchange rooms because my original room did not have AC. It’s too hot not to have that working