When you stay at HOTEL MYSTAYS Fuji Onsen Resort, you'll be just a 5-minute drive from Fuji-Q Highland and Lake Kawaguchi. Guests looking for a bite to eat can check out シェフズレシピ, which serves breakfast and dinner. Also, Lake Yamanaka and Oshino Hakkai are within a short drive. Fellow travelers say great things about the helpful staff and location.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
159 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests with food allergies should contact this property in advance.
This property's public bath area will be under renovation December 17-18, 2024. During this time, hot springs will be open 5-10 AM and 5 PM-1 AM.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
Hosted evening meals daily for a surcharge
Restaurant
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Hot springs
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Full-service spa
Reception hall
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair-accessible parking
1 on-site accessible parking spaces
Stair-free path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are indoor hot springs and outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 108°F.
Dining
シェフズレシピ - This restaurant serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 1100 for children
Hosted evening meal costs JPY 4200
Pool, spa, & gym (if applicable)
Hot springs access available from 3:00 PM to 11:00 PM
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The public bath is open from 5-10 AM and 3-11 PM daily.
Also known as
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida
Frequently asked questions
Does HOTEL MYSTAYS Fuji Onsen Resort offer free cancellation for a full refund?
Yes, HOTEL MYSTAYS Fuji Onsen Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HOTEL MYSTAYS Fuji Onsen Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at HOTEL MYSTAYS Fuji Onsen Resort?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at HOTEL MYSTAYS Fuji Onsen Resort?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at HOTEL MYSTAYS Fuji Onsen Resort and nearby?
Onsite recreation at HOTEL MYSTAYS Fuji Onsen Resort includes hot springs. HOTEL MYSTAYS Fuji Onsen Resort also has a spa.
Are there restaurants at or near HOTEL MYSTAYS Fuji Onsen Resort?
Yes, there's an onsite restaurant, シェフズレシピ.
What's the area around HOTEL MYSTAYS Fuji Onsen Resort like?
HOTEL MYSTAYS Fuji Onsen Resort is a short 5-minute walk from Fuji-Q Highland and 19 minutes' walk from Fuji Visitor Center. Travelers give top marks for the hotel's prime location.
HOTEL MYSTAYS Fuji Onsen Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
4 January 2025
Loved Mystays
Loved this hotel because the amenities offered were exceptional. They helped with luggage transfers and taxi services as these companies only spoke Japanese. Super helpful! Only con was that you had to walk up 2 flights of stairs to get into the hotel which was fair as the hotel is beautiful sat on a mountain side. The hotel has spectacular views of Mt. Fuji in the morning. If you go in the summer I don’t know if they offer a/c but during our winter stay, temperatures were perfection!
Corina
Corina, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
1 January 2025
Stayed at the hotel in mid-Dec. A very clean hotel both in the room and in the public onsen. Breakfast had a great range of choices, so I'd definitely recommend travellers to include breakfast when booking the hotel given there aren't many restaurants open for brekkie nearby. Had a hiccup at check-in as the concierge insisted that I need to pay for breakfast although I've already included it in the booking. The duty manager had to step in to resolve the issue.
One other issue is that I booked a mountain view room which also faces the sun. The cleaner must have left the curtains open and by the time I checked in at 3pm, the room is steaming hot after being baked by the sun for most of the day. It was 8 degree outside but the room feels over 30 even without aircon on. So if anyone is booking a mountain view room and you prefer a cooler room, advise the hotel to close the curtains to keep the sun out before you check in.
The mountain view was nice but was obstructed by the roller coaster track in the Fuji-Q Highland. The hotel is not close to Kawaguchiko, still need to catch a train or bus to get there, but quite close to Fuji-Q Highland if your kids want to play there.
Zhenyu
Zhenyu, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 December 2024
Fuji onsens hotel
Clean n comfortable n can see Fuji from window room. Good.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Shlomo
Shlomo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Amazing hotel views!
Amazing views, comfortable spacious room. Staff were friendly and very helpful with questions.
Would definitely recommend this hotel to others 😊
It’s an amazing experience staying here. The room was clean and comfortable with stunning view of Mt. Fuji. Nice Onsen facility . Convenient location walkable to Fuji Q park nearby or bus stop to kawaguchiko station where we can take sightseeing bus around the lake or train back to city.
Yu Fang
Yu Fang, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Sanwon
Sanwon, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
SIU LUN
SIU LUN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Daeig
Daeig, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 November 2024
Chung
Chung, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Danielle
Danielle, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Ya Tang
Ya Tang, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Dane
Dane, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Giovanna
Giovanna, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Ronald
Ronald, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
30 October 2024
We were not able to make our reservation due to an issue with travel and the hotel did not respond or give us any partial refund even tho we did not stay here.
Yuting
Yuting, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Patricia
Patricia, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 October 2024
Ok with some minor issues.
Hotel is nice and good location. The only two things that were a problem, was noisy guests banging and/or jumping around till after 11 pm and again before 7am. The bathroom could be a little bigger as the room was a good size.
Terry
Terry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
SEHA
SEHA, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 October 2024
It was great but don’t expect great English, they do provide great buffet. They use their own services like taxi so you can’t expect them to help with other companies.