Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
What's nearby
Sunway Pyramid Convention Centre - 1 min walk
Sunway Pyramid Mall - 6 min walk
Sunway Lagoon Theme Park - 9 min walk
Sunway University - 20 min walk
Paradigm Mall - 7 min drive
Getting around
Subang (SZB-Sultan Abdul Aziz Shah) - 21 min drive
Kuala Lumpur International Airport (KUL) - 43 min drive
SS 15 - 5 min drive
Kuala Lumpur Subang Jaya KTM Komuter Station - 6 min drive
Kuala Lumpur Setia Jaya KTM Komuter Station - 20 min walk
Free area shuttle
Airport shuttle (surcharge)
Restaurants
Hong Kong Kim Gary Restaurant - 1 min walk
海底捞火鍋 - 4 min walk
鼎泰豐 Din Tai Fung - 4 min walk
The Resort Cafe - 4 min walk
ABC One Bistro - 1 min walk
About this property
Sunway Pyramid Hotel
At Sunway Pyramid Hotel, you'll be within a 15-minute drive of Sunway Pyramid Mall and University of Malaya. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, 1 Utama and Bukit Jalil National Stadium are within a short drive. The helpful staff and nearby shopping get good marks from fellow travelers.
Languages
Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay
At a glance
Hotel size
564 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Covered on-site self-parking (MYR 15 per night; includes in/out privileges)
On-site valet parking (MYR 45 per day)
Transfers
Airport shuttle from 7:00 AM to 11:30 PM*
Off-site
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Free local shuttle
Working away
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Facilities
Built in 2004
ATM/banking
Safe-deposit box at front desk
Shopping mall on site
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 24
Wheelchair-accessible path to elevator
Room amenities
Be entertained
LED television
Premium satellite channels
Home comfort
Air conditioning
Electric kettle
Slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 130.00 for adults and MYR 65.00 for children
Airport shuttle service is offered for an extra charge of MYR 170 per vehicle (roundtrip, maximum occupancy 4)
Children & extra beds
Rollaway beds are available for MYR 148.00 per night
Parking
Covered self parking costs MYR 15 per night with in/out privileges
Valet parking costs MYR 45 per day
Guests must contact this property in advance to reserve onsite parking
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya
Frequently asked questions
Does Sunway Pyramid Hotel offer free cancellation for a full refund?
Yes, Sunway Pyramid Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sunway Pyramid Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sunway Pyramid Hotel?
Yes. Self parking costs MYR 15 per night. Valet parking costs MYR 45 per day.
Is airport shuttle service offered by Sunway Pyramid Hotel?
Yes, an airport shuttle is available from 7:00 AM to 11:30 PM on request. The charge is MYR 170 per vehicle roundtrip.
What are the check-in and check-out times at Sunway Pyramid Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Are there restaurants at or near Sunway Pyramid Hotel?
Yes, there's an onsite restaurant.
What's the area around Sunway Pyramid Hotel like?
Sunway Pyramid Hotel is a short 6-minute walk from Sunway Pyramid Mall and 20 minutes' walk from Sunway University.
Sunway Pyramid Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
24 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
24 November 2024
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Good location, convenient
Clean room
KEVIN
KEVIN, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Excellent. Room is huge
Li Ping
Li Ping, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Good
Viktor
Viktor, 3-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Very nice, clean and comfortable. Hotel was connected to the shopping mall and theme parks so it was extremely convenient. However, parking was chargeable at RM15 a day which I felt was ridiculous since the room rates are already rather pricy.
Yen Ping
Yen Ping, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 September 2024
WING TING
WING TING, 2-night trip
Verified Expedia guest review
8/10 Very good
22 August 2024
Good to stay there.
Kasper
Kasper, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 August 2024
A little noisy when DJ was playing at nearby waterpark
Leigh Lyn
Leigh Lyn, 1-night family trip
Verified Expedia guest review
8/10 Very good
10 August 2024
Hansson
Hansson, 1-night family trip
Verified Hotels.com guest review
6/10 Good
14 July 2024
The access card and security were terrible. During my stay, I had to change my card on average 5 times a day. The staff who knew my issues were unable to help at all.
Ramesh
Ramesh, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
KOH
KOH, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2024
Nearby to my medical center and convenience of shopping and eateries.
ANTHONNETTE
ANTHONNETTE, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Soo hoe
Soo hoe, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 June 2024
Vincent
Vincent, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 June 2024
Elif
Elif, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 June 2024
I love this place, easy access to the shopping mall for my kids. Friendly staffs and ease in checking in. Next door is Sunway Lagoon.Will come back again.
Salim bin Maidin
Salim bin Maidin, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
8 June 2024
Staffs are friendly and task-oriented.
Booking is always a challenge.
Kasper
Kasper, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 June 2024
Fantastic Location, Great staff, Good value
One thing that can help make the hotel even better than it is tpfay: Smart TV so we can have YouTube, Netflix etc ...
Chin Huat Anthony
Chin Huat Anthony, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
2 June 2024
Everything about the check in and room stay experience was great and value for money. The room is family friendly. The convenience of being connected to the sunway pyramid mall and location was a bonus. Nearby shops, eateries and pharmacy just across.
Parking is abit disappointing to have to pay season parking 15rm per day though despite being guests. Should look into absorbing costs for those drive and check in for a more enjoyable experience.
Suggestion to improve:
1)lobby area fragrance smell too overwhelming. To look into it. May not appeal to mass public.
2) breakfast buffet is not at this hotel, have to walk over to hotel. But issue is price to purchase additional pax breakfast does not tally with 3rd party travel websites vs over counter prices. Do tidy up this info with your partners as its a big difference. Different travel apps showing different pricing. So guests wont have to make the long walk only to find the prices are more expensive than listed.
3) some crowd control at hotel breakfast entrance just outside the lift start to be bottleneck
Thank you for the experience!
Benny
Benny, 1-night family trip
Verified Expedia guest review
8/10 Very good
27 May 2024
Siddhartha P
Siddhartha P, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2024
Have been staying with this hotel for all my KL trips. Hotel is pleasant to stay and easily accessible since it’s attach to a mall
PUEY KIAT
PUEY KIAT, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
16 May 2024
Chee Chong
Chee Chong, 1-night business trip
Verified Hotels.com guest review
6/10 Good
14 May 2024
No problem with the property, but issues with online reservation system caused me to basically pay a full day more than my stay due to virtual system mistake. Be careful booking via online services, they do not cooperate with issues.