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Palm Garden Lodge

2.5 star property
Escape into a serene oasis with local flavors to delight your taste buds and rejuvenate your senses.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palm Garden Lodge

Garden
Bed sheets
Lobby
Front of property
Living area

Reviews

6.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Free breakfast
  • Non-smoking

Room options

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At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 10:00 AM; check-in end time: 10:30 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Palm Garden Lodge Reviews

Reviews

6.8

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Poor

pathetic, horrid experience
We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
ussv, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Un personnel très serviable et un service irréprochable
RICHARD, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Le personnel est très accueillant. Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.
RICHARD, 1-night romance trip
Verified Hotels.com guest review