Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 62 min drive
Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive
Detroit, MI (DET-Coleman A. Young Municipal) - 83 min drive
Jackson Station - 5 min drive
Albion Station - 21 min drive
Restaurants
Starbucks - 2 min drive
McDonald's - 3 min drive
Culver's - 4 min drive
Panera Bread - 3 min drive
Panda Express - 3 min drive
About this property
Tru by Hilton Jackson, MI
Tru by Hilton Jackson, MI is a great choice for a stay in Jackson. Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi, self parking, and buffet breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
93 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Traveling with children
Grocery/convenience store
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
24-hour fitness center
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson
Frequently asked questions
Does Tru by Hilton Jackson, MI offer free cancellation for a full refund?
Yes, Tru by Hilton Jackson, MI does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Jackson, MI?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Jackson, MI?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Jackson, MI?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Tru by Hilton Jackson, MI and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Tru by Hilton Jackson, MI Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
31 December 2024
Adequate
Was very comfortable. Only gripe I have is when we checked in at about 11:30 at night the woman on duty at the desk was out smoking Marijuana by the front door and was higher than a kite. She was nice but not a good look for the hotel and not something I like submitting my son to.
Marty Joe
Marty Joe, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
28 December 2024
GARY
GARY, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 December 2024
William
William, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Lujeana
Lujeana, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Patricia
Patricia, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
21 November 2024
Nice Stay!
The beds were so comfortable! The girl at the front desk was so helpful in offering some dining suggestions. The rooms are very minimalist but clean and comfortable. Definitely would stay again!
Sue
Sue, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 November 2024
Clint
Clint, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
28 October 2024
Jason
Jason, 1-night trip
Verified Hotels.com guest review
2/10 Poor
27 October 2024
Sad
Lady bugs and stink bugs in room. Zero compensation for the inconvenience of having to pack up and relocate to a different room.
Jason
Jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
John
John, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 October 2024
Our room smelled like cigarette smoke the whole night, impacted my wife’s sinuses. When in the shower discovered the shampoo was empty. Staff at front desk didn’t seem concerned about these things when we checked out.
James
James, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Clean and Comfy
Checked in after a very long day driving and was very happy with the friendly desk clerk, clean hotel, and comfy bed.
Only stayed one night for a college tour visit at UofM Ann Arbor. Much less expensive than staying in Ann Arbor and a very convenient drive the next morning.
Audrey
Audrey, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
richard
richard, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
3 October 2024
Hotel was great breakfast was not. At 8:30 on a Thursday morning everything as near empty or empty and the lady was grumpy.
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 October 2024
Very pleasant!
Nice room and bed. Clean, roomy bathroom. Decent breakfast and Fooz ball!
Would like separate switch for reading lights.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Steve
Steve, 1-night trip
Verified Expedia guest review
4/10 Fair
30 September 2024
Tamara
Tamara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Beth
Beth, 6-night family trip
Verified Hotels.com guest review
8/10 Very good
29 September 2024
Patrice
Patrice, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
29 September 2024
Room not ready at 4:30, check-in is 3pm, dirty bathroom, broken blind, no shampoo, dirty floor.
Amanda
Amanda, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
29 September 2024
The hotel is very nice. Love that our room flooring was not rug and the beds were comfortable. The only negative and really not terrible, was that I found the pillows way too soft.