Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 13 min drive
Kalamazoo Transportation Center - 8 min drive
Restaurants
Chick-fil-A - 19 min walk
McDonald's - 10 min walk
Steak 'n Shake - 12 min walk
Taco Bell - 18 min walk
McDonald's - 4 min drive
About this property
Holiday Inn Kalamazoo West, an IHG Hotel
When visiting Kalamazoo, Holiday Inn Kalamazoo West, an IHG Hotel is a great choice to consider. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a 24-hour fitness center, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
130 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
24-hour business center
Computer station
Conference space (2400 square feet)
Services
24-hour front desk
Laundry facilities
Luggage storage
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Picnic area
Television in common areas
Communal living room
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium TV channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 4 to 12 per person
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Kalamazoo West Hotel
Inn Kalamazoo West Hotel
Holiday Inn Kalamazoo West
Holiday Kalamazoo West, An Ihg
Holiday Inn Kalamazoo West, an IHG Hotel Hotel
Holiday Inn Kalamazoo West, an IHG Hotel Kalamazoo
Holiday Inn Kalamazoo West, an IHG Hotel Hotel Kalamazoo
Frequently asked questions
Does Holiday Inn Kalamazoo West, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Kalamazoo West, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Kalamazoo West, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Holiday Inn Kalamazoo West, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Kalamazoo West, an IHG Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Holiday Inn Kalamazoo West, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Holiday Inn Kalamazoo West, an IHG Hotel and nearby?
Holiday Inn Kalamazoo West, an IHG Hotel has an indoor pool and a 24-hour fitness center, as well as a picnic area.
Are there restaurants at or near Holiday Inn Kalamazoo West, an IHG Hotel?
Yes, there's an onsite restaurant.
Holiday Inn Kalamazoo West, an IHG Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Poor
30 December 2024
Front desk attendant from HELL
Our stay was interrupted at 2 am by the front desk attendant banging and shouting at the room across the hall from ours. trying to evict the guest. This continued off and on for about an hour and when I questioned him in the morning as we were checking out " I was told it's not of our concern"!
This was totally unacceptable!
Frank
Frank, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 December 2024
Customer service was awesome the stay was grate just waiting for my deposit back been over 5 hours haven't received it back to my card yet
wesley
wesley, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Jennifer
Jennifer, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Great Place
Stay at this property frequently - Service and rooms alway top notch!
Bryan
Bryan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Karla
Karla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Better than expected - everything was clean and nice and quiet. Staff was exceptional.
David
David, 1-night trip
Verified Expedia guest review
2/10 Poor
24 September 2024
Called to confirm late check in and double queen room availability (what i booked months in advance). The employee noted it in the system and said see you in 6 hours. 1 hour before arrival a different employee called and asked if we were still coming. Obviously my answer was yes and the employee proceeded to tell me there were no double queens left. With no other choice at midnight on a Tuesday I agreed to a King room with cot. Arrived at the hotel and front desk staff was ignorant. We got to the room to find no cot and no sheets for the pullout couch. 20 minutes later the front desk staff called saying he forgot to give us sheets and would bring them up. The stains on the pullout couch forced two grown men to sleep in the king bed together after a 12 hour drive. Zero hospitality at this establishment. Even the entire line of sodas on the wall in the lobby was expired. We love holiday inn (usually express) but this was a terrible experience.
Matthew
Matthew, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
21 September 2024
Catherine
Catherine, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
It was very nice
janelle
janelle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Nice place friendly staff
Philip
Philip, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Matt
Matt, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Number one pick when staying in Kalamazoo
Janelle
Janelle, 4-night trip with friends
Verified Expedia guest review
6/10 Good
19 August 2024
Nicole
Nicole, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
11 August 2024
Disappointed as i requested 2 rooms with double queen beds, called to confirm this and was given 2 rooms with single kingbeds.
Michael
Michael, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Safe location. Friendly staff. Excellent dining facilities. Gym was great. Close to shopping and dining.
Americo
Americo, 15-night family trip
Verified Expedia guest review
8/10 Very good
6 August 2024
Gordon
Gordon, 2-night trip
Verified Expedia guest review
4/10 Fair
5 August 2024
Tough to check in. Pull out couch horrible. Could t get an extra blanket. Couldn’t get a hold of the front desk
Nathan
Nathan, 1-night trip
Verified Expedia guest review
2/10 Poor
4 August 2024
Not a safe place
John
John, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
2 August 2024
Matt
Matt, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 July 2024
Cory
Cory, 3-night trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
Great stay.
It was an excellent choice and the staff is very friendly.
Matt
Matt, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 July 2024
One night
Great value, clean, comfortable
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 July 2024
Only problem was no breakfast.
elaine
elaine, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
24 July 2024
Nick the general manager was very rude actually threatened to cancel our stay had my wife in tears. All the other staff was great and Apologized for his actions he even argued with me on the cost of my stay and deposits got charged multiple times currently disputing woth my card company.