FLC Halong Bay Golf Club & Luxury Resort

Photo gallery for FLC Halong Bay Golf Club & Luxury Resort

Primary image
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk

Overview of FLC Halong Bay Golf Club & Luxury Resort

FLC Halong Bay Golf Club & Luxury Resort

5.0 star property
Luxury hotel in Ha Long with 3 restaurants and 3 bars/lounges

8.1/10 Very good

22 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
The price is Rs 104
Price available on 07/06/2022
Map
Nguyen Van Cu Street, Hong Ha Ward, Ha Long, Quang Ninh
Main amenities
  • 649 guestrooms
  • Daily housekeeping
  • Golf course
  • Near the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness center
  • Pool bar
  • 24-hour room service
  • Conference center
  • Business center
For families
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
  • Minibar
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Individually-wrapped food options

Choose dates to view prices

About this area

What's nearby

  • Halong Bay Marina - 9 min drive
  • Sun World Ha Long Park - 17 min drive
  • Bai Tu Long Bay - 16 min drive

Getting around

  • Haiphong (HPH-Cat Bi) - 61 min drive

About this property

FLC Halong Bay Golf Club & Luxury Resort

A great stay at FLC Halong Bay Golf Club & Luxury Resort in Ha Long can include a round of golf at the 18-hole course. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with body wraps or hydrotherapy. There are 3 bars/lounges and an indoor pool, and rooms at this luxurious hotel get the details right with premium bedding and bathrobes.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 5 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 649 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time starts at 2:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Guests providing a negative COVID-19 test result must have been tested no more than 5 days prior to check-in
  • This property requires that all guests provide contact information, including a home address, to the property prior to arrival, for COVID-19 contact tracing purposes. Further instructions will be emailed to guests after booking.
  • This property's policy is to accept bookings only from residents within Quang Ninh province. Guests must present proof of residency at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service

What to do

  • Beach nearby
  • Ecotours nearby
  • Cave exploring nearby

Working away

  • Business center
  • 6 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Golf caddy on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2016
  • Garden
  • Terrace
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Golf pro shop on site
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility

Languages spoken

  • English
  • Japanese
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Grand Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Grandeur - Onsite restaurant.
Bamboo - This restaurant specializes in Chinese cuisine. Open daily.
Olive - This restaurant specializes in Italian cuisine. Open daily.
Paradise Sky Bar and rest - Onsite cocktail bar. Open daily.
Cigar Lounge - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Gala Dinner on 30 April per adult: VND 635250
  • Gala Dinner on 30 April per child: VND 317625 (from 3 to 11 years old)
  • Gala Dinner on 02 May per child: VND 317625 (from 3 to 11)

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Guests providing a negative COVID-19 test result must have been tested no more than 5 days prior to check-in.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

FLC Halong Bay Golf Club Luxury Resort Ha Long
FLC Halong Bay Golf Club Luxury Resort
FLC Halong Bay Golf Club Luxury Ha Long
FLC Halong Bay Golf Club Luxury
FLC Halong Bay Golf Club Luxury Resort Ha Long
FLC Halong Bay Golf Club Luxury Ha Long
Resort FLC Halong Bay Golf Club & Luxury Resort Ha Long
Ha Long FLC Halong Bay Golf Club & Luxury Resort Resort
FLC Halong Bay Golf Club & Luxury Resort Ha Long
Resort FLC Halong Bay Golf Club & Luxury Resort
FLC Halong Bay Golf Club Luxury Resort
FLC Halong Bay Golf Club Luxury
Flc Halong Bay Golf Ha Long
Flc Halong Bay Golf & Ha Long
FLC Halong Bay Golf Club Luxury Resort
FLC Halong Bay Golf Club & Luxury Resort Hotel
FLC Halong Bay Golf Club & Luxury Resort Ha Long
FLC Halong Bay Golf Club & Luxury Resort Hotel Ha Long

Frequently asked questions

Overall score and ratings

8.1

Very good

9.2/10

Cleanliness

8.3/10

Staff & service

8.3/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

JIYOUNG, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Duong, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It a beautiful property locate high on the hill overlook the world most beautiful natural wonder site, Ha Long Bay. The staffs are very helpful and polite. The food are delicious.
PN, 3-night family trip
Verified Expedia guest review

2/10 Poor

We stayed at this property. Amazing location with great views. We had 2 executive suites on the 20th floor which includes use of the executive lounge. We were told we had to pay $140/person to use the lounge, but after a discussion with management, they invited us to use the lounge. We had a great stay for 4 days with the exception of the sewage smell that leaks out of the sink/tub drain. Not sure why a new hotel would not have a trap in the drains to prevent the smell. Also, the smell is more prevalent by the pool. We were able to change seats to limit it, but the drain next to the bar is the origin, so anytime you walk by there it stinks. Last day, the problems began...we had to pay for an additional night so we could stay until 5:30pm due to 11pm flight. So we paid for the extra night and were denied access to the lounge. Upon checkout, we were told we stole a towel and a coffee cup saucer and we would have to wait until they inspected the rooms before we could leave. After 10 very stressful minutes, they let us checkout. They arranged a 7 seat vehicle because we wanted a comfortable 3 hr ride. We got a 4 seat car. I text the concierge my disapproval of the vehicle. After an hr driving the lunatic driver starts taking phone calls and pulls over screaming at us and wants to know why we are unhappy with his car.He starts taking pics of us and gets out of the car to take pics. After 15 minute nightmare on the side of the road in the middle of nowhere, we were on our way.
Gary, 4-night family trip
Verified Expedia guest review

8/10 Very good

I stayed at FLC Ha Long Bay for 3 nights in November 2019. I found the location stunning - you can't beat an elevated view of Ha Long Bay. The hotel is brand new, only 2 years old. There are many parts that are very nice...the appearance from the outside, the lobby, etc. However, there are some things that aren't ideal - it's a cheap flooring in the rooms, there are some craftsmanship issues that you notice - like too much grout in the shower, tiles that aren't quite square, flooring that leaves a small gap to the wall. There are also just some things designed poorly - like a slippery tile in the indoor pool area. And the pool is next to the gym - meaning that because the pool area is heated and moist (to keep swimmers warm), the same warm moist air is in the gym - so the gym is 24C-25C or 75F/77F while also being humid. This makes the floor slippery and a workout very uncomfortable because it's so humid. There's also just some sloppiness with the processes (not the staff, they're very good). For instance, checking out took a while because there is only one credit card reader - seems like something that should be fixed. Alex, the assistant GM I think, is excellent. He was super helpful at all times, very friendly, and relatable. I highly recommend him. The golf course is pretty awesome too. Immaculately kept, every divot is repaired by hand by the caddies. Every tufts of grass is picked up. I've never seen such well kept fairways.
3-night trip
Verified Expedia guest review

6/10 Good

The variety of amenities for adults: golf, cigar lounge, karaoke bar, indoor & outdoor pool, sky bar, spa.
5-night family trip
Verified Expedia guest review

8/10 Very good

Solo Guest, Two Nights in October 2019
After booking, I sent a Facebook message to the hotel with no response. Seems like the only way to contact the hotel is via phone, but their staff are not strong in English. The hotel does not have their own transport service to/from the Hanoi airport. Hotels.com listed this as an amenity (during booking) but after calling the hotel, I was told they do not have that service. After getting passed around, I was told they can help in arranging transport via an outside company. Frankly, I was surprised it took so long to get this assistance from their team. The hotel is at least 3 hours from the Hanoi airport. Where a majority of their guests coming from? Anyways, when I arrived at the hotel, I was given a pleasant, warm welcome. The building and rooms are gorgeous. I was told the hotel is only 1 or 2 years old, and it shows. In the restaurants, don't expect answers to anything besides basic English questions. They all seemed like they want to help, but there's a definite language barrier. The overall setting is indeed gorgeous. The golf course was a great time and views were surely picturesque and memorable. The pool also looked nice, but it was a bit too cold for me to try during my trip. As I was leaving, I had a nice conversation with one of their managers, Alex, while the front desk processed all of the checkout paperwork. I'm happy with my stay, but only because I found what I thoughts was a decent deal on the nightly rate.
Dennis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

The best hotel in Halong
This hotel is like a castle on the hill overlooking the shanty towns below. By far the best in the area. The pool is outstanding and the food was very good.
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

For the price it did not live up to expectation. We were told that it was only 6 months old so granted there would be teething problems. This hotel was not suited for foreign guests, with nearly no staff speaking basic English; coffee, water etc was not understood. The level of professionalism from the staff was not suited for a 4 - 5 star hotel. There were a few members of staff that brightened our day by showcasing excellent communication skills and understanding our frustration. The rest of the staff need some more training and if they know they don't have the skill to communicate not to even bother and make things more difficult. The hotel guests were apualing. We discovered that there were summer holidays so there were a million kids. This would be fine but they were running riot every where in the hotel. Imagine those awful children you see in movies that act like little princess, times that by a thousand and put them in a food fight. It felt like we were in a nice hotel mainland China with people that have just come into money and power and treat anyone not within their family with no respect or ettiquete. There is no proper room service in the hotel so if you want to escape the crowds and enjoy your pleasant room it's a bit difficult. The swimming pool at midday when the masses go inside for lunch was extremely lovely. The whole atmosphere was impressive and relaxing. Next time we will look for a chain hotel where you know what you will get.
3-night romance trip
Verified Expedia guest review