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citizenM Zürich

4.0 star property
Lakefront hotel with restaurant, near Bahnhofstrasse

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Experience the best of Zürich at citizenM Zürich, where modern design meets upscale comfort. Unwind in the library or discover local art in the on-site gallery. With high-speed WiFi, a 24-hour business center, and canteenM restaurant serving breakfast to dinner, you'll feel right at home.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 5 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Communal living room

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The current price is ₹16,394
₹17,800 total
includes taxes & fees
17 Dec - 18 Dec

Why we love this property

24-hour dining delights
The 24-hour restaurant caters to any schedule, while a cafe and bar offer additional options. Buffet breakfast includes vegan and vegetarian choices.
Sleep in style
This hotel boasts premium bedding with pillowtop mattresses in every room. Hydromassage showerheads and blackout drapes complete the luxury experience.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Fan
Blackout curtains
Pillow-top bed
Premium bedding
Hydromassage showerhead
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Smart TV
Fan
Blackout curtains
Pillow-top bed
Premium bedding
Hydromassage showerhead
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Fridge
Smart TV
Fan
Blackout curtains
Pillow-top bed
Premium bedding
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Ruby Mimi Zurich
  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk
9.0 out of 10, Wonderful, 1,394 reviews
The price is ₹19,953
₹21,495 total
includes taxes & fees
4 Jan - 5 January 2026
Ruby Mimi Zurich
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About the area

Map
Talacker 42, Zürich, 8001

What's nearby

  • Bahnhofstrasse - 2 min walk - 0.2 km
  • Paradeplatz - 4 min walk - 0.4 km
  • Lindenhof - 5 min walk - 0.4 km
  • Fraumuenster - 6 min walk - 0.6 km
  • Zurich Town Hall - 6 min walk - 0.6 km

Getting around

  • Zurich Airport (ZRH) - 26 min drive
  • Zürich Limmatquai Station - 10 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 10 min walk
  • Zürich Central Station - 14 min walk
  • Sihlstrasse Tram Stop - 1 min walk
  • Rennweg Tram Stop - 4 min walk
  • Paradeplatz Tram Stop - 5 min walk

Restaurants

  • ‪Haus Hiltl - ‬3 min walk
  • ‪Babu's Bakery & Coffeehouse - ‬2 min walk
  • ‪Le Cèdre Maurice - ‬3 min walk
  • ‪Mövenpick Wein-Bar - ‬3 min walk
  • ‪JOE & THE JUICE - ‬2 min walk

About this property

citizenM Zürich

CitizenM Zürich puts you within a 10-minute drive of Letzigrund Stadium and Hallenstadion. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out canteenM, which serves breakfast, lunch, and dinner. Also, Lindt & Sprüngli Chocolateria and Zoo Zurich are within a short drive. The comfortable beds and helpful staff get great marks from fellow travelers. Public transportation is just a short walk: Sihlstrasse Tram Stop is steps away and Rennweg Tram Stop is 4 minutes.

At a glance

DONE

Hotel size

    • 160 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
    • Guests traveling with a service animal must contact the property prior to arrival.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Communal living room
  • Art gallery on site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • iPad
  • Smart television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM bar - Onsite bar. Open 24 hours. Open daily.

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 28 per person
  • Late check-out can be arranged for an extra charge of CHF 34 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No visitors or unregistered guests are allowed at the property after 11:30 PM.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Does citizenM Zürich offer free cancellation for a full refund?

Yes, citizenM Zürich does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM Zürich?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM Zürich?

Sorry, there's no onsite parking at citizenM Zürich.

What are the check-in and check-out times at citizenM Zürich?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of CHF 34 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at citizenM Zürich?

No, this hotel doesn't have a casino, but Swiss Casinos Zurich (3-min walk) is nearby.

What is there to do at citizenM Zürich and nearby?

Recommended spots to visit include Bahnhofstrasse (3-min walk) and Paradeplatz (6-min walk), along with Fraumuenster (7-min walk) and Helmhaus (9-min walk).

Are there restaurants at or near citizenM Zürich?

Yes, there's an onsite restaurant, canteenM.

What's the area around citizenM Zürich like?

CitizenM Zürich is in Old Town Zürich, a short 1-minute walk from Sihlstrasse Tram Stop and 3 minutes' walk from Swiss Casinos Zurich. The local area is walkable and popular with nature enthusiasts.

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Reviews

citizenM Zürich Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as amazing, great, and very good by multiple guests. (44 reviews)
  • The property's restaurants offered delicious food and drinks, with a 24/7 bar and restaurant option available. (7 reviews)
  • The property's wifi connection is incredibly fast and reliable. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Bed
Breakfast
Restaurant
Train station
Amenities
Bathroom
Bar

Reviews

10/10 Exceptional

Great Holiday in Central location, close to train station.
Catherine, 1-night trip

10/10 Exceptional

Warm friendly service from the welcome, to the breakfast and the room attendants. Clean bedrooms and very comfortable beds. A lovely breakfast. All in all a great experience
Brian, 4-night trip

10/10 Exceptional

Great hotel, great stay!
Christian, 2-night trip

10/10 Exceptional

Great stay

Nice, simple-ish hotel in the heart of Zurich. Friendly staff, good room, everything easy, no snooty staff to deal with.
Jeffrey, 2-night trip

10/10 Exceptional

Very clean room
Synead, 2-night trip

8/10 Very good

Nice hotel. No reception so not as easy to ask for guidance in the city.
Øyvind, 2-night trip

10/10 Exceptional

We enjoyed our stay
Sabrina, 3-night trip

10/10 Exceptional

Excellent
YANIV, 1-night trip

10/10 Exceptional

Nice clean hotel walkable to train station
Jhaleil, 1-night trip

10/10 Exceptional

Very clean and helpful staff
Reza, 1-night trip

6/10 Good

I have stayed in Citizen M in another country and it is the same as expected. Although this time, this place is not as centrally located, but it’s still okay.
Magracia, 4-night trip

10/10 Exceptional

Great location
Susana, 2-night trip

10/10 Exceptional

Compact very efficient and clean rooms, close to sights. Breakfasts very good. All staff amazing!!
geoffrey, 4-night trip

6/10 Good

it is impossible to sleep with such a big pillows.
Guy, 1-night trip

10/10 Exceptional

Vacation
Brian, 1-night trip

8/10 Very good

Rooms are a bit small but would be perfect for one traveller
Andrew, 2-night trip

10/10 Exceptional

Terrific staff and a great property. Close to multiple restaurants and walkable to a n8ce area of the city. Would definitely recommend!
Justin, 3-night trip

10/10 Exceptional

Very friendly and helpful staff

Very friendly and helpful staff every single day. Also very accommodating.
Jaro, 2-night trip

10/10 Exceptional

Great location and friendly staff. Restaurant had great food and drinks
Marietta, 4-night trip

10/10 Exceptional

Friendly staff, had everything we needed for a nice stay.
Kate, 2-night trip

10/10 Exceptional

Very clean room with modern design. Comfortable stay. Approximately 10 minutes from the central train station.
Joyce, 1-night trip

10/10 Exceptional

Nice place to stay.
Todd, 1-night trip

10/10 Exceptional

Fantastic staff and Location. Modern setup.
geoffrey, 2-night trip

10/10 Exceptional

Near old town (walkable). Near train station. Great overall
Prashant, 1-night trip

10/10 Exceptional

Good value for money given everything is expensive

This is our second time to stay in CitizenM, Zürich. This tells you how much we like the hotel.
Hon Sang, 3-night trip