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Hilton Frankfurt Gravenbruch

5.0 star property
Luxury hotel in Neu-Isenburg with spa and indoor pool

Photo gallery for Hilton Frankfurt Gravenbruch

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Lobby lounge, garden views, open daily
View from room
View from room
Restaurant
In the heart of Frankfurt, Kempinski Hotel Frankfurt Gravenbruch offers a serene retreat with a garden and an indoor pool. Treat yourself to horseback riding or unwind at Country Club & Spa. With free in-room WiFi and amenities like dry cleaning services, guests have praised this eco-certified hotel for its perfect blend of relaxation and adventure.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Pool
  • Connecting rooms available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • 24-hour health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Seasonal outdoor pool

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is ₹13,963
₹14,940 total
includes taxes & fees
9 Jun - 10 Jun

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Duplex, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 1 King Bed, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed

80-inch flat-screen TV with satellite channels, TV, toys

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Lake View

80-inch flat-screen TV with satellite channels, TV, toys

Presidential Suite, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Steigenberger Icon Frankfurter Hof

  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 1,002 reviews
The price is ₹17,744
₹19,375 total
includes taxes & fees
15 Jun - 16 Jun
Steigenberger Icon Frankfurter Hof
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About the area

Map
Graf zu Ysenburg und Buedingen Platz 1, Neu-Isenburg, HE, 63263

What's nearby

  • Deutsche Bank Park - 6 min drive - 11.0 km
  • Staedel Museum - 9 min drive - 9.5 km
  • Römerberg - 10 min drive - 9.9 km
  • Frankfurt Christmas Market - 10 min drive - 9.9 km
  • Main Tower - 11 min drive - 10.8 km

Getting around

  • Frankfurt Airport (FRA) - 20 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt (HHN-Frankfurt - Hahn) - 93 min drive
  • Martin-Behaim-Straße Neu-Isenburg Bus Stop - 3 min drive
  • Gewerbegebiet Ost Bus Stop - 4 min drive
  • AirPlus Dornhofstraße Neu-Isenburg Station - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Gasthaus Wildhof - ‬2 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Joe's Burger - ‬4 min drive
  • ‪Peacock Lounge - ‬1 min walk

About this property

Hilton Frankfurt Gravenbruch

Hilton Frankfurt Gravenbruch features a free kids' club and puts you within a 15-minute drive of Frankfurt Trade Fair and Römerberg. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or facials. Other features of this luxurious hotel include an indoor pool, a poolside bar, and a 24-hour health club.

Languages

Arabic, English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 225 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (EUR 18 per night; includes in/out privileges)
    • Uncovered on-site valet parking (EUR 18 per night)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Gas grills

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Art supplies
  • Children's books

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Helicopter/airplane tours
  • Golfing nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Boat tours nearby

Working away

  • 24-hour business center
  • 18 meeting rooms
  • Computer station
  • Conference space (13875 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • 24-hour health club
  • An indoor pool
  • Seasonal outdoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 80-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Heated floors

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Office
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only

Special features

Spa

Country Club & Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Restaurant EssTisch - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Lobby Bar K-Lounge - Overlooking the garden, this lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 12.50 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for EUR 50.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Uncovered self parking costs EUR 18 per night with in/out privileges
  • Uncovered valet parking costs EUR 18 per night
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • The seasonal pool is open from April to December
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 16 years old are allowed in the pool only from 11 AM - 8 PM June to September and from 11 AM - 5 PM October to May and must be accompanied by a parent.

Also known as

Gravenbruch Frankfurt
Gravenbruch Hotel
Hotel Gravenbruch
Hotel Gravenbruch Frankfurt
Kempinski Hotel Frankfurt Gravenbruch Neu-Isenburg
Kempinski Frankfurt Gravenbruch Neu-Isenburg
Kempinski Frankfurt Gravenbruch
Hilton Frankfurt Gravenbruch Hotel
Kempinski Hotel Frankfurt Gravenbruch
Hilton Frankfurt Gravenbruch Neu-Isenburg
Hilton Frankfurt Gravenbruch Hotel Neu-Isenburg

Frequently asked questions

Does Hilton Frankfurt Gravenbruch offer free cancellation for a full refund?

Yes, Hilton Frankfurt Gravenbruch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Frankfurt Gravenbruch?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Hilton Frankfurt Gravenbruch?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hilton Frankfurt Gravenbruch?

Yes. Self parking costs EUR 18 per night. Valet parking costs EUR 18 per night. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Hilton Frankfurt Gravenbruch?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Hilton Frankfurt Gravenbruch and nearby?

Have fun with onsite activities like horseback riding and hiking. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hilton Frankfurt Gravenbruch also has a seasonal outdoor pool, a 24-hour health club, and a sauna, as well as a picnic area and a garden.

Are there restaurants at or near Hilton Frankfurt Gravenbruch?

Yes, there's an onsite restaurant that offers alfresco dining, international cuisine, and garden views.

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Hilton Frankfurt Gravenbruch Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Breakfast
Bed
Restaurant

What guests liked

  • Breakfast was described as next level awesome and very good. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

It was a very nice stay and a feel-good experience.
1-night trip

10/10

Lovely place. Great service. very good breakfast. Close to the airport. Parking
1-night trip

10/10

Great experience
2-night trip

10/10

Excellent breakfast!
1-night trip

10/10

Cleanness, staff, beautiful surroundings.
4-night trip

10/10

Perfect hospitality
2-night trip

10/10

Loved the cigar lounge. Restaurant was very good. Loved the water show.
1-night trip

8/10

Good food
1-night trip

10/10

Nice room and bathroom. Very comfortable bed.

10/10

This hotel is such a gem. Fantastic service from the moment you arrive until you leave and the rooms are always perfectly clean and super comfortable. The hotel is beautifully maintained, the pool is magnificent, and the grounds are beautiful as well. Breakfast is also next level awesome! Can’t wait to visit again
Grand Deluxe Room, Room 105
Bathroom with rain shower and double sink
Delicious welcome treats
E-bikes for guests to use
1-night trip

6/10

We come here bc the spa, but was very disappointed in that regards. Retarding the staff as well they lock us out our room even that we have pre- paid in advance.
1-night trip

10/10

It the woods. Quiet.
1-night trip

8/10

The hotel was old and badly needs updating in terms of interiors. The elevators were beat-up looking. The bathrooms and rooms were spacious and clean but the furnishings were old. It seems only a piece or two of furniture here and there were reupholstered recently. The sheets were clean but scratchy with low thread count and the pillows although down feathers- was near empty/hollow. The closet pantry was well stocked but smelled awful (at least) in our room. Smelled like old socks or maybe a wet rag smell. Other than that it was a comfortable enough stay for 1 night but we can definitely find better options for the price. The location and grounds were great beside a lake of some sort but Hilton should really work on future renovation plans for the property.
1-night trip

10/10

This is my 5th visit to the hotel and I can’t stop coming back for more . Even though the hotel is far from the messe ( about 20 mins ) it’s really worth the effort considering the luxury and Gradeur we experience at the end of a hard days work . The champagne breakfast to start your day with the ever smiling and warm Welcoming staff just makes a perfect beginning to your day . The rooms are big and fantastic with Excellent bedding , great view , heated flooring & big French windows. Will be coming back time and again ! Thank you Team Kempinski .
4-night trip

8/10

Service at the Bar and Cigar bar or disorganized and slow.
1-night trip

6/10

Problem is their laundry system sucks

6/10

Dining options very limited, bed was two singles put together for an upgraded room. Truly a 3 1/2 to 4 star hotel not a five-star hotel. No Kampnski quality
1-night trip

2/10

Tired convention biased hotel with very poor service for the ordinary guest. Deluxe rooms have been upgraded but still not 'luxe'. PS €32 taxi into centre from here, else you are stranded in an hotel with only one restaurant open.
1-night trip

6/10

We clicked in late, we’re unable to use the pool (closes at 8pm). Only one of the restaurants was open on a Saturday night. Could not sleep from cigarette smell. Went to use the pool at 8 am, they charged 20 euros per towel.
1-night trip

10/10

What i like was the service from the reception and the restaurant, professionelle, fast, friendly and all the time one the point. The room was really ok but you see that the room is not "new"....its a feeling like in the 70's What i dont like was the service on the bar outside, after a long time of waiting and more times asking we get the card first, after another long time without a service we stand up and go....also the service employees at the bar dont clean in this time the table from the people before and that all with not much work outside. A other thing is that you have to pay at the check-in another 200 Euro for the services, when you pay the stay before, its not like i know it from other higher class hotels, you get the money back if you dont let write a bill on your room number but like i say i dont like it really. Totally for me it's a great and beautiful Hotel in a beautiful environment, with rooms who sends you back in time. With really friendly and professionelle employees at the reception, the restaurant and rooms. We had a great stay at this Hotel and we are happy of the beautiful memories what we get in this time also because of the friendly help of the employees at the reception who makes us the stay at Frankfurt much easier and safer.
2-night trip

6/10

The bathroom was filthy! Old, sticky stains on the vanitytop and the "thing" under the same top looked like it was alive. There hasn't been a broom, hoover or mop under there for ages. The glass walls and door to the shower is greasy and a disgrace. The wall behind the toilet is striped from rest of I do not know what but it looks terrible. Our room was not cleaned even though we put the sign out that we wanted the room cleaned. What makes it worse is that somebody was in the room while we were out to change water bottles but didn't make a move to do anything else - not even new towels. This is not a Kempinski worthy and should be addressed!
2-night trip

10/10

2-night trip

10/10

1-night trip

8/10

1-night trip

10/10

1-night trip