4/10 Fair
17 January 2025
Personal trip
When I arrived, I was very dissatisfied to find out the hotel was under construction nowhere on Hotels.com did it say that this hotel was under renovations , and one of the main reasons why I booked there is because I wanted to go swimming. The pool was closed and when I got into my room, there was the chair missing from the corner of the room like there always is the only thing that was there was the office chair at the desk and the bed you could sit on .. I was offered a chair from their dining area where the breakfast is served to sit in in my room , and there was a exposed wire that was coming out of the wall at the end of where my bed was .. I definitely did not like my stay while I was there. I wanted to move properties to the one off of Warrenton Road but when I called Hotels.com, they only wanted to give me a refund for three of my nights not all four .. so I just stayed at the property .. I most definitely will not be staying here again. I was very dissatisfied.
Mary
Mary, 4-night trip
Verified Hotels.com guest review
