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Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel

Exterior
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi

Overview of Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel

Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel

2.5 star property
City-center The Colony hotel with indoor pool

8.8/10 Fabulous

287 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
5290 Memorial Drive, The Colony, TX, 75056
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Convenience store
  • Water dispenser
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Heart of The Colony
  • The Shops at Legacy - 9 min drive
  • Grapevine Mills Mall - 15 min drive
  • University of Texas at Dallas - 21 min drive
  • Galleria Dallas - 21 min drive

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 20 min drive
  • Love Field Airport (DAL) - 34 min drive
  • Dallas Medical-Market Center Station - 27 min drive

Restaurants

  • Cozy Thai - 8 min walk
  • Hard Eight BBQ - 10 min walk
  • Rock & Brews - 10 min walk
  • Blaze Pizza - 11 min walk
  • Cheddar's - 13 min walk

About this property

Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel

Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel is a great choice for a stay in The Colony. Guests can take a dip in the indoor pool or visit the fitness center for a workout. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Grocery/convenience store

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2019
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Holiday Inn Express Suites Plano The Colony

Frequently asked questions

Does Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 11:00 PM.
Are pets allowed at Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel and nearby?
Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel has an indoor pool and a fitness center.
Are there restaurants at or near Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel?
Yes. Nearby restaurants include Cozy Thai (8-min walk), Hard Eight BBQ (10-min walk), and Rock & Brews (10-min walk).
What's the area around Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel like?
Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel is in the heart of The Colony, a short 7-minute walk from Grandscape and 5 minutes' walk from Hawaiian Falls The Colony.

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

christopher, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Chad, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very pleased.
Julio, 3-night family trip
Verified Expedia guest review

8/10 Very good

Very nice property.
larry, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Front desk staff were courteous and helpful. I had a problem on my first night. I was locked out of my room and after many attempts using multiple pass keys the General Manager Terry was called to open the door with a real key which is kept in a safe. He indicated that the battery on the door was bad and could not be fixed until the following morning. He offered me a different room and helped me to move my stuff. He then indicated he would comp me the room for one night for my troubles. Took a bad situation and made it a very positive customer experience.
Angelo, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

It was easy to check in and check out. The staff was very courteous and helpful. The only minor issue we had was not receiving extra blankets/pillows when asked. That was resolved the 2nd day we were there. There was also a tiny issue with the 30.00 incidental fee that we will continue to keep an eye on as well. Other than that, we had a very nice stay and will definitely consider booking at other Holiday Inn Express locations.
HECTOR, 2-night family trip
Verified Orbitz guest review

6/10 Good

Luis Miguel, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was excellent!
Kiley, 2-night family trip
Verified Expedia guest review