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Almacruz Hotel y Centro de Convenciones

4.0 star property
Downtown Santiago hotel with 2 restaurants and outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Almacruz Hotel y Centro de Convenciones

Lobby
Premium bedding, down duvets, pillow-top beds, minibar
Outdoor pool
Front of property – evening/night
Interior
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Connecting rooms available
  • Gym
  • Non-smoking
  • Free parking
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Outdoor pool
  • 24-hour fitness center
  • Room service
  • Business center
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The price is ₹5,251
₹5,251 total
includes taxes & fees
30 Jan - 31 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, minibar

Standard Room, 2 Queen Beds

7.0 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Standard Double Room, 1 King Bed

7.4 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Twin Room

Premium bedding, down duvets, pillow-top beds, minibar

Economy Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Premium bedding, down duvets, pillow-top beds, minibar

Triple Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • 30 sq m
  • Sleeps 3
  • 3 Large Twin Beds

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8.4 out of 10, Very good, (931)
The price is ₹7,381
₹7,381 total
includes taxes & fees
12 Feb - 13 Feb
Mercure Santiago Centro
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About the area

Map
San Antonio 65, Santiago, Region Metropolitana, 8320263

What's nearby

  • Barrio París-Londres - 3 min walk
  • Santa Lucia Hill - 6 min walk
  • Plaza de Armas - 7 min walk
  • Palacio de la Moneda - 10 min walk
  • Medical Center Hospital Worker - 2 min drive

Getting around

  • Santiago Intl. Airport (SCL) - 21 min drive
  • Hospitales Station - 5 min drive
  • Parque Almagro Station - 16 min walk
  • Matta Station - 28 min walk
  • Santa Lucia Station - 4 min walk
  • University of Chile Station - 5 min walk
  • Armas Station - 9 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪Portal Fernandez Concha - ‬3 min walk
  • ‪Sangurucho - ‬3 min walk
  • ‪Da Dino - ‬3 min walk
  • ‪Restaurante Vichuquen - ‬1 min walk
  • ‪Burger King - ‬3 min walk

About this property

Almacruz Hotel y Centro de Convenciones

Almacruz Hotel y Centro de Convenciones puts you within a 10-minute drive of Costanera Center. Guests can take a dip in the outdoor pool or grab a bite to eat at Vichuquen, which is one of 2 restaurants and serves breakfast, lunch, and dinner. A 24-hour fitness center, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Santa Lucia Station is 4 minutes and University of Chile Station is 5 minutes.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 162 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured on-site self-parking
    • Free off-site parking within 2461 ft
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Winery tours nearby

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Toaster
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Vichuquen - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Galerías Hotel Santiago
Galerías Santiago
Hotel Galerías
Almacruz Y Centro Convenciones
Almacruz Hotel y Centro de Convenciones Hotel
Almacruz Hotel y Centro de Convenciones Santiago
Almacruz Hotel y Centro de Convenciones (Ex Galerías)
Almacruz Hotel y Centro de Convenciones Hotel Santiago

Frequently asked questions

Does Almacruz Hotel y Centro de Convenciones offer free cancellation for a full refund?
Yes, Almacruz Hotel y Centro de Convenciones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Almacruz Hotel y Centro de Convenciones?
Yes, there's an outdoor pool.
Are pets allowed at Almacruz Hotel y Centro de Convenciones?
Sorry, pets aren't allowed.
Is parking offered on site at Almacruz Hotel y Centro de Convenciones?
Yes, there's free self parking.
What are the check-in and check-out times at Almacruz Hotel y Centro de Convenciones?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Almacruz Hotel y Centro de Convenciones and nearby?
Almacruz Hotel y Centro de Convenciones has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Almacruz Hotel y Centro de Convenciones?
Yes, there are 2 onsite restaurants.
What's the area around Almacruz Hotel y Centro de Convenciones like?
Almacruz Hotel y Centro de Convenciones is in Downtown Santiago, a short 4-minute walk from Santa Lucia Station and 3 minutes' walk from Barrio París-Londres. Travelers love the hotel's prime location.

Almacruz Hotel y Centro de Convenciones Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Mal servicio al cliente
En general, tuvimos una mala experiencia. El aire acondicionado no funcionó correctamente durante nuestros 2 días de estancia, lo que nos impidió dormir cómodamente por el calor. A pesar de que un técnico vino al segundo día, no logró repararlo y nos dijeron que iban a darnos un ventilador que no cumplieron. Además, el servicio del restaurante fue muy deficiente. Si bien llegabamos 30 min antes del cierre de la cocina se molestaban y nos ofrecian solo platos simples o muy caros, obviando los platos mas económicos con ma excusa no válida de que no les daba tiempo a servirnos. Por ultimo, pedimos que nos hicieron una llamada para despertarnos en la mañana (wakeup call) y nunca nos llamaron.... servicio muy deficiente manejado por jovenes a los cuales parece no importarles la experiencia de los visitantes.
Juan Luis, 2-night trip
Verified Hotels.com guest review

6/10 Good

Not clean in public area. Carpet soiled. Breakfast average. Pool always looks dirty. Close to sights, & walkable. Not safe at night.
Diane, 6-night trip
Verified Hotels.com guest review

4/10 Fair

heli, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I will come again
Kevin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were fantastic - from the front door, reception to the restaurant, superior service from all
Sandra, 1-night romance trip
Verified Expedia guest review

4/10 Fair

.
Francisco, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Katie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay and location
Really clean and comfortable extra large beds. Pool area and bar very nice. The Pisco sours are divine here. The staff are all very helpful.
Claire, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay in Santiago
Our stay was good. Very nice staff, good breakfast spread, and safe surrounding area. The room needed updating and some fixes (the tub did not drain well, things cracked on the wall, etc.)
Dana, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The food at the hotel spectacular. The personnel good. The hotel is old and not well maintained. The old carpets gives the impression of not clean. The may not be clean. The hotel is very average for a 2 star hotel. The ubicación is good at it is in the center of the city. Even though the crowding in the area make uncomfortable the strolling.
IGNACIO, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Good stay in downtown Santiago
Good stay in Santiago. We enjoyed the full breakfast. Staff was friendly. Rooms need updated and small cosmetic fixes in bathroom.
Dana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We love the location of this hotel, which is very convenient. However, the check in process was frustrating. The hotel staff refused to check in anyone before the official 3PM check-in time, even at 2:30PM. We understand not all the rooms are available before 3PM. This is the first hotel we've ever stayed showed such inflexibility.
Jun, 1-night family trip
Verified Expedia guest review

4/10 Fair

Water doesn’t drained in the shower and overflowed the restrooms. Bad!!!
Jaslynn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Igor, 7-night trip
Verified Expedia guest review

8/10 Very good

Diana, 1-night trip
Verified Expedia guest review

6/10 Good

Room was comfortable and clean, property is abit tired. Pool area was pleasant and breakfast was fine. Location is quite good.
Paul, 3-night trip
Verified Expedia guest review

4/10 Fair

I have never felt this way in any other hotel. I felt DISCRIMINATED to the point I had to take my partner to the hospital because of health issues after an incident in this hotel. Everything was good until the last minute. The person working in the first floor by the door mistreated and even slammed my boyfriend’s car rental because someone from the Government was in the building. All this is while I’m trying to put the bags in the trunk. When we requested to speak to a manager the manager said that he acted like that because he didn’t know we were one of the hotel customer and that he can’t do anything. We were mistreated and trust me I have never felt like this before. Discrimination, frustration, and lack of empathy should be the name of this hotel. Not getting into I found a bug in the room, but due to the fact it is an old hotel I was not going to get into that. I would recognize that Make Make restaurant staff was very nice. Stay far away from this hotel. You will thank me later
Ros, 1-night romance trip
Verified Expedia guest review

6/10 Good

Run down room, no bar, no coffee machine
Tatiana, 1-night trip
Verified Expedia guest review

6/10 Good

Air conditioner did not work. Maintenance came three times and couldn't fix it. Found out another couple had the same problem. No compensation given. Happy hour advertised on the weekend but is only Monday to Friday. Good location.
Rosemary, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Natalia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Marinus, 3-night trip
Verified Expedia guest review

8/10 Very good

Comfortable with nice swim area
Nicely decorated hotel. Pool and its terrace give a holiday feel which is nice when in the busy city. Restaurant very good. Super clean, comfortable beds , large spacious room and plenty of hot water. Free drink on arrival is a nice touch. Central for visiting tourist sites
Catherine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Yana, 3-night trip
Verified Expedia guest review

6/10 Good

Elena, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location
Luca, 1-night romance trip
Verified Expedia guest review