NH Collection Quito Royal

Photo gallery for NH Collection Quito Royal

Primary image
Pool
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Overview of NH Collection Quito Royal

VIP Access

NH Collection Quito Royal

5.0 star property
Luxury hotel with spa, near El Ejido Park

8.8/10 Fabulous

488 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
The price is Rs 64
Price available on 22/07/2022
Map
Cordero 444 y Av. 12 de Octubre, Quito, Pichincha
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business center
  • Business center
  • 7 meeting rooms
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In La Floresta
  • El Ejido Park - 18 min walk
  • Foch Square - 5 min drive
  • Pontificia Catholic University of Educador - 2 min drive
  • Ecuador Central Bank Museum - 3 min drive
  • Central University of Ecuador - 6 min drive
  • Quicentro Shopping - 4 min drive
  • Atahualpa Olympic Stadium - 21 min drive
  • Church of the Society of Jesus - 19 min drive
  • Santo Domingo Church - 18 min drive
  • Carondelet Palace - 6 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 48 min drive
  • Airport shuttle (surcharge)

About this property

NH Collection Quito Royal

NH Collection Quito Royal offers an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. Guests can visit the spa to indulge in massages, aromatherapy, or reflexology, and international cuisine is served at Cafe Royal, which is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a sauna. Fellow travelers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 124 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2:30 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 55 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Taking the kids

  • Children's menu

Working away

  • 24-hour business center
  • 7 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 40-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa has 2 treatment rooms. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

Dining

Cafe Royal - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.
  • Cleaning fee: USD 2 per person, per night

Optional extras

  • Breakfast costs between USD 9 and USD 20 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge of USD 60.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 60.00 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 15.0 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 36.89 per pet, per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

Hotel Radisson Quito
Hotel Radisson Royal Quito
Hotel Royal Quito
Radisson Hotel Quito
Radisson Quito Hotel
Radisson Royal Hotel Quito
Radisson Royal Quito
Radisson Royal Quito Hotel
NH Collection Quito Royal Hotel
NH Collection Quito Royal
NH Collection Quito Royal Hotel
NH Collection Quito Royal Quito
NH Collection Quito Royal Hotel Quito

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very good

KAIDE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice hotel
Everything was fine with staff! Bed was too hard. Pillowtop would be nice.
Robin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

4-night stay in March 2022
Well located hotel. Lots of good restaurants nearby. Very friendly front desk staff.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location with many dinning options around the property.
Ricardo, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

aseo e higiene y buen servicio
HUMBERTO, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great bed, beautiful city view, great service ( I asked for a permit to be printed for Cotopaxi). Just didn’t have Diet Coke. Ultra smooth checkin & slept wonderfully !
Karen, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Simply Amazing
We really loved our stay in this hotel in a very nice area with beautiful restaurants around.
Ivan, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice Place
I stayed here 2 different nights while in Quito.There are many nice restaurants and places to drink nearby. The neighborhood felt very safe. My rooms here were very large and comfortable. I slept well. WiFi worked good. The staff here were also very nice, friendly, and helpful. I was able to get a Covid test at the hotel before my flight home. This place met all my needs and I would stay again.
Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Stay!
The staff went out of their way to make my stay as comfortable as possible. The room was spacious and it remained warm unlike many other Quito hotels without HVAC. Breakfast was delicious. They arranged a Covid test with a quick test result. I will return to this hotel next time I am in Quito.
David W, 3-night trip
Verified Hotels.com guest review