Andretti Indoor Karting & Games The Colony - 4 min drive
Toyota Motor North America Headquarters - 6 min drive
The Shops at Legacy - 7 min drive
Getting around
Dallas-Fort Worth Intl. Airport (DFW) - 18 min drive
Love Field Airport (DAL) - 37 min drive
Dallas Medical-Market Center Station - 26 min drive
Restaurants
McDonald's - 15 min walk
Whataburger - 13 min walk
Chick-fil-A - 9 min walk
Rosa's Cafe - 13 min walk
Studio Movie Grill The Colony - 17 min walk
About this property
Comfort Suites The Colony - Plano West
When you stay at Comfort Suites The Colony - Plano West, you'll be within a 15-minute drive of Toyota Stadium and Grapevine Mills Mall. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center.
Languages
English, Spanish
At a glance
Hotel size
71 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Free on-the-go breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Water skiing nearby
Working away
24-hour business center
2 meeting rooms
Conference space (540 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Television in common areas
Fitness center
An indoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Room amenities
Be entertained
40-inch LCD TV
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The following facilities or services will be unavailable from March 11 2024 to December 31 2024 (dates subject to change):
Swimming pool
The property will be renovating from March 11 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony
Frequently asked questions
Does Comfort Suites The Colony - Plano West offer free cancellation for a full refund?
Yes, Comfort Suites The Colony - Plano West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites The Colony - Plano West?
Yes, there's an indoor pool. The pool will be unavailable from March 11 2024 to December 31 2024 (dates subject to change).
Are pets allowed at Comfort Suites The Colony - Plano West?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Comfort Suites The Colony - Plano West?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Suites The Colony - Plano West?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Comfort Suites The Colony - Plano West and nearby?
Have fun during the warmer months with activities nearby such as water skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a garden.
What's the area around Comfort Suites The Colony - Plano West like?
Comfort Suites The Colony - Plano West is in the heart of The Colony, a short 17-minute walk from Grandscape and 10 minutes' walk from The Colony Five Star Complex.
Comfort Suites The Colony - Plano West Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
27 December 2024
No complaints.
Wonderful.
Isis
Isis, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
27 December 2024
Decent
Our stay was nice. The room was clean and did not have any distinct smell like I had heard others mention. Breakfast was decent. My only complaint is that the bed was hard, but my S/O didn't think so... so I guess that's just matter of preference.
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
2/10 Poor
24 December 2024
Don’t book. Only as a last option in a storm.
Hotel doesn’t look like it’s photos and hotel has a terrible ammonia smell. We didn’t take our stuff down and looked at the room first. Upon entry had a terrible overwhelming smell of bleach and was not clean. Had spilled liquid smears on counters. The bleach smelled so bad it gave me a headache and made my stomach turn. We gave the keys back immediately. We had to book another hotel and management wouldn’t refund or help for this expierence. They were nonchalant and said we had to work it out with hotels.com. Hotels.com did not resolve in getting a refund for the room. This is a family run hotel and they don’t reinvest it into the property or hold it up to any corporate standard. The carpet is stained and hotel is run down. The couch had stains and we did not sit down as the place looked disgusting. The floor tile in the bathroom is not held together as the bleach has disintegrated the grout. So you will need to pick 2 of the 10 tiles to stand on, if you go to the bathroom. The bathroom is tiny.
No need to book online if you really want this property show up and see it first. It’s not for women or families.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Lance
Lance, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Home away from home
The people were very friendly and always smiled. The food was delicious and fresh. I will definitely stay here again
Jose
Jose, 1-night family trip
Verified Hotels.com guest review
6/10 Good
17 December 2024
Colony Vaca
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Nova
Nova, 2-night trip
Verified Hotels.com guest review
6/10 Good
5 December 2024
The Hotel is ok! Breakfast was good.
The A/C was dirty and spelled mood.
Renan
Renan, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 December 2024
Mike
Mike, 1-night business trip
Verified Hotels.com guest review
6/10 Good
11 November 2024
Lonnell
Lonnell, 3-night business trip
Verified Hotels.com guest review
6/10 Good
11 November 2024
It's a bed... Wouldn't stay again..
The keys did not work for the room and I had to go back to the counter. The elevator jumped when it started headed down once when we used it. The floor was wavy and I almost rolled my ankle. The couch bed that we paid extra to be in the bigger room for was broken and almost folded back up when laid on.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Fernando
Fernando, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Luis
Luis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Give Comfort Suites a try
The pool at Comfort Suites is usually closed I say that because the last Comfort Inn I stayed was also closed. If that is important call and ask. Now the rest is very good like great location nice and comfortable bed and depending on demand good rates. Breakfast is always decent it is not the continental grab and go type.
Edward
Edward, 1-night business trip
Verified Hotels.com guest review
6/10 Good
20 October 2024
Kelsey
Kelsey, 1-night trip
Verified Orbitz guest review
6/10 Good
19 October 2024
Pat
Pat, 2-night trip
Verified Expedia guest review
2/10 Poor
17 October 2024
Ifeanyi
Ifeanyi, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Bivian
Bivian, 2-night trip
Verified Hotels.com guest review
4/10 Fair
13 October 2024
Tony
Tony, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
Murtaza
Murtaza, 2-night family trip
Verified Hotels.com guest review
6/10 Good
13 October 2024
Area the hotel was in was safe and friendly, great staff, but the place itself was mediocre at best
Ryan
Ryan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 October 2024
Enjoyed our stay!
Misty
Misty, 2-night romance trip
Verified Expedia guest review
8/10 Very good
7 October 2024
Krystal
Krystal, 3-night trip
Verified Hotels.com guest review
4/10 Fair
7 October 2024
Not a great stay
Wifi never worked. Room wasn’t cleaned during the stay. Did have no bother sign out on first day but not after that. Also - water was pouring out of Ceiling light in breakfast room on my first night. Noisy rooms on both sides of me.