Comfort Suites The Colony - Plano West

2.5 star property
City-center The Colony hotel with indoor pool
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Suites The Colony - Plano West

Desk, blackout curtains, iron/ironing board, free WiFi
Garden
Indoor pool
Reception
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pool
  • Non-smoking
  • Pet-friendly
  • Gym
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • 2 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed, Suite, Nonsmoking, Accessible

7.6 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

2 Queen Beds, Suite, Nonsmoking, Accessible

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

SUITE, 1 KING BED NON SMOKING

7.0 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

SUITE, 2 QUEEN BEDS. NON SMOKING

7.2 out of 10
Good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Map
4796 Memorial Dr, The Colony, TX, 75056

What's nearby

  • The Colony Five Star Complex - 10 min walk
  • Grandscape - 17 min walk
  • Andretti Indoor Karting & Games The Colony - 4 min drive
  • Toyota Motor North America Headquarters - 6 min drive
  • The Shops at Legacy - 7 min drive

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 18 min drive
  • Love Field Airport (DAL) - 37 min drive
  • Dallas Medical-Market Center Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Rosa's Cafe - ‬13 min walk
  • ‪Studio Movie Grill The Colony - ‬17 min walk

About this property

Comfort Suites The Colony - Plano West

When you stay at Comfort Suites The Colony - Plano West, you'll be within a 15-minute drive of Toyota Stadium and Grapevine Mills Mall. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 3 AM
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 11 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Water skiing nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (540 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from March 11 2024 to December 31 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from March 11 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Frequently asked questions

Does Comfort Suites The Colony - Plano West offer free cancellation for a full refund?
Yes, Comfort Suites The Colony - Plano West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites The Colony - Plano West?
Yes, there's an indoor pool. The pool will be unavailable from March 11 2024 to December 31 2024 (dates subject to change).
Are pets allowed at Comfort Suites The Colony - Plano West?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Comfort Suites The Colony - Plano West?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Suites The Colony - Plano West?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Comfort Suites The Colony - Plano West and nearby?
Have fun during the warmer months with activities nearby such as water skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a garden.
What's the area around Comfort Suites The Colony - Plano West like?
Comfort Suites The Colony - Plano West is in the heart of The Colony, a short 17-minute walk from Grandscape and 10 minutes' walk from The Colony Five Star Complex.

Comfort Suites The Colony - Plano West Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

No complaints.
Wonderful.
Isis, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Decent
Our stay was nice. The room was clean and did not have any distinct smell like I had heard others mention. Breakfast was decent. My only complaint is that the bed was hard, but my S/O didn't think so... so I guess that's just matter of preference.
Amanda, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t book. Only as a last option in a storm.
Hotel doesn’t look like it’s photos and hotel has a terrible ammonia smell. We didn’t take our stuff down and looked at the room first. Upon entry had a terrible overwhelming smell of bleach and was not clean. Had spilled liquid smears on counters. The bleach smelled so bad it gave me a headache and made my stomach turn. We gave the keys back immediately. We had to book another hotel and management wouldn’t refund or help for this expierence. They were nonchalant and said we had to work it out with hotels.com. Hotels.com did not resolve in getting a refund for the room. This is a family run hotel and they don’t reinvest it into the property or hold it up to any corporate standard. The carpet is stained and hotel is run down. The couch had stains and we did not sit down as the place looked disgusting. The floor tile in the bathroom is not held together as the bleach has disintegrated the grout. So you will need to pick 2 of the 10 tiles to stand on, if you go to the bathroom. The bathroom is tiny. No need to book online if you really want this property show up and see it first. It’s not for women or families.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lance, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Home away from home
The people were very friendly and always smiled. The food was delicious and fresh. I will definitely stay here again
Jose, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Colony Vaca
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nova, 2-night trip
Verified Hotels.com guest review

6/10 Good

The Hotel is ok! Breakfast was good. The A/C was dirty and spelled mood.
Renan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mike, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Lonnell, 3-night business trip
Verified Hotels.com guest review

6/10 Good

It's a bed... Wouldn't stay again..
The keys did not work for the room and I had to go back to the counter. The elevator jumped when it started headed down once when we used it. The floor was wavy and I almost rolled my ankle. The couch bed that we paid extra to be in the bigger room for was broken and almost folded back up when laid on.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Fernando, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Give Comfort Suites a try
The pool at Comfort Suites is usually closed I say that because the last Comfort Inn I stayed was also closed. If that is important call and ask. Now the rest is very good like great location nice and comfortable bed and depending on demand good rates. Breakfast is always decent it is not the continental grab and go type.
Edward, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Kelsey, 1-night trip
Verified Orbitz guest review

6/10 Good

Pat, 2-night trip
Verified Expedia guest review

2/10 Poor

Ifeanyi, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bivian, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Tony, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Murtaza, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Area the hotel was in was safe and friendly, great staff, but the place itself was mediocre at best
Ryan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed our stay!
Misty, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Krystal, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Not a great stay
Wifi never worked. Room wasn’t cleaned during the stay. Did have no bother sign out on first day but not after that. Also - water was pouring out of Ceiling light in breakfast room on my first night. Noisy rooms on both sides of me.
Silas, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The building is old. Strong smell trough out
Chelsea, 7-night romance trip
Verified Expedia guest review