Overlooking the vibrant Costera Acapulco, El Tropicano offers a tranquil retreat with a scenic garden and inviting restaurant. Unwind on the expansive terrace or enjoy one of two outdoor pools. Previous guests have appreciated the helpful staff at this smoke-free hotel.
Costera Miguel Aleman 20, Fracc. Costa Azul, Acapulco, GRO, 39850
What's nearby
El Rollo Acapulco - 8 min walk
Icacos Beach - 8 min walk
Acapulco Golf Club - 20 min walk
Diana the Huntress - 3 min drive
Condesa Beach - 12 min drive
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 25 min drive
Restaurants
Starbucks - 5 min walk
Questa Pasta - 4 min walk
McCarthy's Irish Pub - Acapulco - 5 min walk
Suntory - 3 min walk
Tacos Tumbras - 2 min walk
About this property
El Tropicano
At El Tropicano, you'll be within a 15-minute drive of La Quebrada Cliffs and Condesa Beach. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant. A terrace and a garden are other highlights.
Languages
English
At a glance
Hotel size
106 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age – 20
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
Restaurant
Room service
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Golfing nearby
Services
24-hour front desk
Tour/ticket assistance
Porter/bellhop
Facilities
5 buildings/towers
Built in 1965
Safe-deposit box at front desk
Garden
Terrace
2 outdoor pools
Room amenities
Home comfort
Air conditioning
Sleep well
Turndown service
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Towels
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 199.00 for adults and MXN 105.00 for children
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
El Tropicano
El Tropicano Acapulco
El Tropicano Hotel
El Tropicano Hotel Acapulco
Acapulco El Tropicano Hotel
El Tropicano Hotel Acapulco
El Tropicano Acapulco Hotel Acapulco
El Tropicano Hotel
El Tropicano Acapulco
El Tropicano Hotel Acapulco
Frequently asked questions
Does El Tropicano offer free cancellation for a full refund?
Yes, El Tropicano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Tropicano?
Yes, there are 2 outdoor pools.
Are pets allowed at El Tropicano?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at El Tropicano?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at El Tropicano and nearby?
El Tropicano has 2 outdoor pools and a garden.
Are there restaurants at or near El Tropicano?
Yes, there's an onsite restaurant.
Does El Tropicano have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Tropicano like?
El Tropicano is a short 8-minute walk from Icacos Beach and 15 minutes' walk from Acapulco Convention Center.
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El Tropicano Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.0/10
Staff & service
6.6/10
Amenities
6.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
28 May 2023
Staff was great. The property is a bit run down and the pool was not very clean but a lot of people were swimming in it. The price was really great for 5 nights and we were happy with our choice in the end.
Desiree
Desiree, 5-night trip
6/10 Good
9 November 2024
las habitaciones estan en un estado no aceptable y viejas las instalaciones, la cama vieja, las puertas descuidadas, les falta dar mantenimiento ya que son habitaciones que estan en uso y no estan en buenas condiciones
Jaime
Jaime, 2-night trip
6/10 Good
3 November 2024
El aire acondicionado no servía, no funcionaba para enfriar todo el cuarto. En la mañana no había agua
SIMON G
SIMON G, 5-night trip
4/10 Fair
9 October 2024
Las habitaciones son super austeras, como que nunca le han dado manentenimiento, la televisión sin servicio, se sale el agua del aire acondicionado.
Karla
Karla, 1-night trip
8/10 Very good
2 September 2024
Todo bien
Daniel A
Daniel A, 1-night trip
4/10 Fair
20 August 2024
Ni siquiera tenía tv
Isaac Mario
Isaac Mario, 1-night trip
10/10 Exceptional
19 July 2024
Excelente opción para dormir y estar afuera todo el día.
Bertinne S.
Bertinne S., 2-night trip
8/10 Very good
13 July 2024
Las camas no son tan cómodas y no tenían servicio de TV
Sairi
Sairi, 3-night trip
8/10 Very good
3 July 2024
Liliana
Liliana, 1-night trip
8/10 Very good
26 June 2024
Es un hotel tranquilo y con muy buena comunicación. El personal muy atento y con muy buena actitud para ayudar
Omar
Omar, 3-night trip
10/10 Exceptional
17 June 2024
Me gusta mucho ir ahí, solo revisar el tema del aire acondicionado
Alejandro
Alejandro, 3-night trip
10/10 Exceptional
17 June 2024
Muy buen lugar y el personal muy amable
Roxana
Roxana, 4-night trip
10/10 Exceptional
7 June 2024
Valeria Alejandra
Valeria Alejandra, 2-night trip
8/10 Very good
5 April 2024
Es un hotel muy viejito....sin embargo tiene muy buena atención del personal....todos muy amables!! Pero si pagarás más de 1200 por noche es caro...se pueden encontrar precio o a me ir preciomejores hoteles amuy caro
NOHELIA
NOHELIA, 2-night trip
10/10 Exceptional
23 March 2024
VICTOR
VICTOR, 1-night trip
8/10 Very good
19 March 2024
Falta silencio en las noches
adolfo
adolfo, 3-night trip
10/10 Exceptional
5 March 2024
Excelente lugar para pasa unos días agradablesel lugar muy limpio y la atención también muy esmerada
Verified traveller
3-night trip
6/10 Good
23 February 2024
Necesitan arreglar sus baños y poner tv
IRENE
IRENE, 2-night trip
2/10 Poor
24 January 2024
Masaki
Masaki, 1-night trip
8/10 Very good
24 January 2024
Álvaro Adrian
Álvaro Adrian, 2-night trip
2/10 Poor
4 January 2024
Personal con mala actitud. Hotel mal mantenido.
La mujer joven en la recepción era increíblemente poco profesional y adversarial, sin ninguna buena razón. Encienden la unidad de aire acondicionado vieja y mal mantenida con un control remoto y luego llevan el control remoto a la oficina, dejar a los huéspedes sin forma de controlar la temperatura en la habitación. Si tiene la opción de elegir otro hotel donde el personal tenga una actitud normal y hospitalaria hacia los huéspedes, hágase un favor y elija el otro hotel.
Este cliente se ha alojado en miles de hoteles en diferentes países y nunca ha visto que el personal del hotel tenga una actitud tan poco profesional e inhóspita hacia los clientes que pagan. Esta revisión es publicada por alguien que es completamente razonable y lógico. La vida y los hoteles no son perfectos, pero ninguna persona razonable querría quedarse en un hotel con un personal con tan mal comportamiento. Elija cualquier otro hotel si hay uno disponible.
Verified traveller
2-night trip
6/10 Good
30 December 2023
María Graciela Saucedo
María Graciela Saucedo, 1-night trip
10/10 Exceptional
21 October 2023
Lo que no me gusto fue que no había televisión en el cuarto
Jesus
Jesus, 2-night trip
10/10 Exceptional
13 July 2023
Mi estancia en El Tropicano
Es un hotel que a pesar de los años sigue siendo una buena opción para pasar unos días de vacaciones en Acapulco. Tiene cerca un centro comercial, está muy cerca de playas además al estar sobre la avenida principal la comunicación es muy fácil para ir a centros de atracción.