In the heart of Lozenets, Hotel Marinela Sofia is a luxury haven. Enjoy international cuisine at one of 6 restaurants, indulge in spa treatments like aromatherapy and body wraps, or take a dip in the indoor pool. Relax on sun loungers by the outdoor swimming pool or dance into the night with concerts and live shows.
Sofia Central Mineral Baths - 6 min drive - 3.9 km
Getting around
Sofia Airport (SOF) - 19 min drive
Sofia Central Station - 19 min drive
Sofia Sever Station - 22 min drive
Airport shuttle (surcharge)
Restaurants
Green Deli Café - 4 min walk
Captain Cook - 3 min walk
Лампата - 6 min walk
Umami - 2 min walk
Gurkha - 8 min walk
About this property
Hotel Marinela Sofia
Hotel Marinela Sofia features a nightclub and puts you just a 5-minute drive from National Palace of Culture. Guests can grab a bite to eat at one of the 6 restaurants and visit the spa to be pampered with massages, facials, or body treatments. Other highlights at this luxurious hotel include 4 bars/lounges, an indoor pool, and a poolside bar.
Languages
Bulgarian, English, Russian
At a glance
Hotel size
258 rooms
Arranged over 19 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (BGN 40 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
6 restaurants
4 bars/lounges
Poolside bar
Coffee/tea in a common area
24-hour room service
What to do
Fitness classes
Pilates classes
Yoga classes
Concerts/live shows
Evening entertainment
Shopping
Downhill skiing nearby
Snowboarding nearby
Working away
Business center
13 meeting rooms
Computer station
Conference center (17470 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1979
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
An indoor pool
Designer stores on site
Full-service spa
Nightclub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Turndown service
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Local maps
Special features
Spa
The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Dining
Panorama - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Restaurant Bulgar - This fine-dining restaurant serves lunch and dinner. Open daily.
Captain Cook - Overlooking the garden, this restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Marionette - This brasserie specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: BGN 3.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately BGN 40 per person
Airport shuttle service is offered for an extra charge of BGN 40.00 per person (one way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BGN 40 per pet, per night
Parking
Self parking costs BGN 40 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Kempinski Zografski
Kempinski Hotel Zografski
Kempinski Zografski
Kempinski Zografski Hotel
Kempinski Zografski Hotel Sofia
Kempinski Zografski Sofia
Zografski
Zografski Kempinski
Hotel Marinela Sofia
Hotel Marinela
Marinela Sofia
Hotel Marinela Sofia Hotel
Hotel Marinela Sofia Sofia
Hotel Marinela Sofia Hotel Sofia
Frequently asked questions
Does Hotel Marinela Sofia offer free cancellation for a full refund?
Yes, Hotel Marinela Sofia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Marinela Sofia?
Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 9:00 PM.
Are pets allowed at Hotel Marinela Sofia?
Yes, pets are welcome. There's a charge of BGN 40 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Marinela Sofia?
Yes. Self parking costs BGN 40 per night. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Marinela Sofia?
Yes, an airport shuttle is available. The charge is BGN 40.00 per person one way.
What are the check-in and check-out times at Hotel Marinela Sofia?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hotel Marinela Sofia and nearby?
Have fun with nearby winter activities like downhill skiing and snowboarding. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Marinela Sofia also has 4 bars, a nightclub, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Marinela Sofia?
Yes, there are 6 onsite restaurants, featuring international cuisine and garden views.
What's the area around Hotel Marinela Sofia like?
Hotel Marinela Sofia is in Lozenets, a short 16-minute walk from Vitoshka Boulevard and 16 minutes' walk from Vitosha Blvd.
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Hotel Marinela Sofia Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
16 November 2024
Excellent pool and gorgeous lobby.
Yurii
Yurii, 6-night trip
8/10 Very good
17 November 2024
Good value for price
Cleaning room was terrible , did not wash coffee cups , did not clean well
daniel
daniel, 3-night trip
10/10 Exceptional
26 July 2024
Fantastic Sofia Hotel
I come for several years to this hotel, it’s always a pleasure, all 5 restaurants are really fantastic, easy to reach. I can really recommend everyone to stay here
Erwin
Erwin, 1-night trip
10/10 Exceptional
20 May 2024
Stylish luxury and very convenient location
Ross
Ross, 6-night trip
10/10 Exceptional
18 October 2023
Beautiful hotel and amazing restaurants
Rossana
Rossana, 3-night trip
10/10 Exceptional
31 March 2024
Only place we will stay in Sofia
Nicholas
Nicholas, 3-night trip
10/10 Exceptional
14 May 2024
Excellent and beautiful
Ross
Ross, 11-night trip
6/10 Good
3 May 2024
Average hotel,
Noshaab
Noshaab, 2-night trip
2/10 Poor
19 November 2024
This was the worst hotel I have been to in years. My room phone 1624 was not working for the whole 5 days I stayed there. I could order anything from the room. If I needed anything from toothpicks to an emergency kit, I had to go downstairs from the 16th floor. I reported it every single day, sometimes twice a day. They wrote it down on papers and never did anything about it, like never. It was the worst trip and stay asides the gym facility and friend staff that bit was terrible considering I paid more than $1k for 5 nights in a junior suite that was broken. The hotel is not worth it at all.
Jamil
Jamil, 5-night trip
10/10 Exceptional
27 November 2022
close to shopping and best of all the restaurants.
William
William, 1-night trip
4/10 Fair
22 September 2024
i know this hotel many years , in last few years condition of property has gone to very bad one ! maintenance not really existing , very poor service , cleaning room service bad - they simply dont clean anything , asked for wake up call they forgot ... only good thing we were upgraded to bigger room but aircon was not working ...parking extremely expensive
daniel
daniel, 3-night trip
8/10 Very good
31 May 2024
Worth the price
Service of all staff very poor
TV channels do not work nor telephone to reception
Only good thing is room and Burrata restaurant
Parking very expensive 40 leva per day !!!
daniel
daniel, 1-night trip
8/10 Very good
17 June 2023
Right in the middle of everything and yet comfortable.
Paul
Paul, 1-night trip
4/10 Fair
22 June 2024
The staff around the hotel do not acknowledge the guests. House keeping do not come around every day and i had to make a complaint to have my room cleaned, and only got a sorry from the manager. The restaurants and Japanese garden within the property were the best parts of my trip.
prakash
prakash, 4-night trip
10/10 Exceptional
21 October 2022
Really enjoyed my very short stay. Welcoming front desk staff, awesome gym, great breakfast and cool decor, like the Japanese Garden AND it’s close to the main part of town - I would really recommend this hotel for a business stay or a romantic getaway.
Simon robert
Simon robert, 2-night trip
4/10 Fair
25 April 2024
Far away from being a 5-star hotel. When you have to call reception 3 times for the room to get cleaned and it finally happens at 9pm, you understand where you are.
Verified traveller
3-night trip
10/10 Exceptional
22 July 2023
Excellent.
Paul
Paul, 1-night trip
6/10 Good
5 July 2024
The public areas are lavish but service levels for a 5 star international hotel were dreadful. It felt like a load of concessions rather than a joined up business. I was told I couldn’t sit in the bar area by the spa as I had bought my drink at another bar. That’s absurd. A few weeks of training could solve a lot of the problems.
david
david, 3-night trip
6/10 Good
11 October 2022
Great location and lots of good dining on site. Friendly staff. However the hotel is quite old and the rooms are outdated.
I was disappointed by the breakfast. Lots of options but food quality was poor. Definitely expected more from a 5 star hotel.
Magdalena
Magdalena, 3-night trip
2/10 Poor
26 April 2023
I have stayed in a huge old furnished apartment smelling and not having heating for a huge price.
Mantescu
Mantescu, 2-night trip
6/10 Good
6 May 2023
Not bad but it doesn't deserve the price.
Too overpriced. Also a renovation/repair is needed to the hotel's rooms and a couple of the staff to be polite.
Athanasios
Athanasios, 3-night trip
10/10 Exceptional
29 October 2022
OMG this hotel is freaking amazing! I love the breakfasts!!! I love the Italian restaurant and the Japanese gardens with ….black swans! For real? Black swans! Then the last day we found another garden next to the Japanese garden….what?! Nine peacocks….are you kidding me? Some were albino peacocks….what a fabulous place. I can’t wait to come back to Bulgaria just to stay here again.
Karen
Karen, 6-night trip
2/10 Poor
5 October 2022
Carpet in room stained, AC not working, terrible check in, overcharged for upgraded room but many issues inside. Mimi bar half stocked.
Nikolay
Nikolay, 2-night trip
2/10 Poor
8 January 2023
This was my second visit to this hotel. The first time I stayed there, the receptionist at the front desk was rude. When she checked me in the room she sent me too was not even cleaned. This stay, I accidentally left my kindle. I went back after they told me it was found and the same rude receptionist from the first visits told me it was not there.
Shirlynne
2/10 Poor
5 December 2022
No heating, when there is heating, the electricity goes down