Pellston, MI (PLN-Pellston Regional) - 49 min drive
Cherry Capital Airport (TVC) - 69 min drive
Restaurants
McDonald's - 9 min walk
Taco Bell - 4 min walk
Culver's - 12 min walk
Five Guys - 10 min walk
Panera Bread - 10 min walk
About this property
Tru By Hilton Gaylord, MI
Tru By Hilton Gaylord, MI is a great choice for a stay in Gaylord. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the indoor pool. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
92 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Ski runs nearby
Ice skating nearby
Working away
24-hour business center
Computer station
Coworking spaces
Services
24-hour front desk
Luggage storage
Facilities
Built in 2021
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An indoor pool
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Free local calls
Desk chair
More
Weekly housekeeping
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD
Frequently asked questions
Does Tru By Hilton Gaylord, MI offer free cancellation for a full refund?
Yes, Tru By Hilton Gaylord, MI does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru By Hilton Gaylord, MI?
Yes, there's an indoor pool.
Are pets allowed at Tru By Hilton Gaylord, MI?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru By Hilton Gaylord, MI?
Yes, there's free self parking.
What are the check-in and check-out times at Tru By Hilton Gaylord, MI?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Tru By Hilton Gaylord, MI and nearby?
Have fun with nearby winter activities like ice skating, sledding, and snow tubing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
What's the area around Tru By Hilton Gaylord, MI like?
Tru By Hilton Gaylord, MI is located a short 15-minute walk from Otsego County Historical Museum.
Tru By Hilton Gaylord, MI Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
16 December 2024
Geraldine
Geraldine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Amazing stay and amazing and clean rooms. Definitely recommend going here for you ski/ snowmobiling stays!
Cameron
Cameron, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
Great
Very nice. Staff friendly and helpful.
Comfortable clean room
And great price
Carol
Carol, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Comfortable in the snow belt
Newer hotel, friendly knowledgeable staff, comfortable bed, spacious room. Floors are vinyl and occasionally noisy but all quiet by 10pm. We experienced 24”+ of snow overnight but plows and shoveling kept us open and able to get out. Thankyou
mary
mary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Trina
Trina, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Cozy, modern hotel
This was a very nice and modern hotel. The room was clean and cozy. I liked how the lobby was decorated. The breakfast was very good, my husband loved the suggested "caramel apple pancakes". I liked how the sausage and eggs was made ina way you could toss them on bread and have a sandwich. Overall, it was quiet in the hotel. Plus, it's centrally located and they had several suggested restaurants to try.
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
3 November 2024
Probably go elsewhere next stay
The hotel staff was very nice. The rooms were mostly clean. Our shower had hair in it and the glass shelf fell while my child was taking a shower. Luckily she wasnt injured. But definitely concerning. Pool area was nice but no jacuzzi.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Nice hotel!
Nice hotel, great price! I will come here again!
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
23 October 2024
OK but kind of dirty
The hotel is in decent shape and staff were friendly. When I got to my room I found a big dead fly on the pillow and the shower floor was gross. The tv worked fine but most of the channels I went to on the guide wouldn't load. Other than these issues everything was OK.
Matt
Matt, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Great stay
Lots of features, modern rooms
Lindsey
Lindsey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Clean and amazing bed
Amazing overnight stay. Bed is extremely confrontational. The pillows are spectacular too. Wish I could have kept a pillow. Very clean and tidy. The shower did have some water stains and possible soap scum build up on the areas where there is caulk but other than that my stay was awesome!
Sara
Sara, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
23 September 2024
A nice place to stay for a night or two!
Justin
Justin, 3-night trip
Verified Expedia guest review
6/10 Good
22 September 2024
Mitch
Mitch, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
21 September 2024
randy
randy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Keith
Keith, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 September 2024
Very clean and well taken care of. Breakfast was pretty good for a hotel!
Gabrielle
Gabrielle, 2-night romance trip
Verified Expedia guest review
8/10 Very good
4 September 2024
It was a quick stay. Not bad.
Lynette
Lynette, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
This hotel was clean and updated and visually pretty , we enjoyed our stay. The pool was warm and not too strong of chemical smell, the breakfast was good but not tons of vegetarian options
Abby
Abby, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Alex
Alex, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Gaylord Hiltin
Perfect location off highway. Clean.
Only downside was key. Takes too long for signal to unlock door. Key never worked for outside door in parking area.