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All properties in Escazu, San Jose (province), Costa Rica
1 room, 2 adults

Real InterContinental Costa Rica at Multiplaza Mall

4.5-star4.5 stars
Great for families

Good to know

  • Children's pool
  • Onsite babysitting or childcare (surc)
  • Free cribs/infant beds
  • Dry cleaning/laundry service
In Front of Multiplaza Shopping, Escazu, San Jose, 1000, Costa Rica

Luxury hotel with full-service spa, connected to a shopping center, near Multiplaza Mall Escazu
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Onsite babysitting or childcare (surc)
    • Free cribs/infant beds
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • There is everything inside at night so as to not need to go out in the cold: bar,…Feb 26, 2021
  • Great Hotel ! Great services, very clean ! Highly recommended! Dec 20, 2020

Real InterContinental Costa Rica at Multiplaza Mall

from Rs9,745
  • Intercontinental, Club Room, 1 King Bed
  • Intercontinental, Club Room, 2 Twin Beds
  • Intercontinental, Club Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Accessible (Mobil Accessible Roll Shower)
  • Intercontinental, Deluxe Room
  • Standard Room
  • Intercontinental, Club Room, 1 King Bed, Pool View
  • Intercontinental, Club Room, 2 Twin Beds, Pool View
  • Superior Room, 1 King Bed, Pool View
  • Superior Room, 1 King Bed
  • Superior Room
  • Superior Twin Room, 1 Twin Bed, Pool View
  • Suite, 1 King Bed, Terrace (Master)
  • Presidential Suite, 1 King Bed, Terrace

What’s around Real InterContinental Costa Rica at Multiplaza Mall

Landmarks

  • Multiplaza Mall Escazu - 2 min walk
  • Avenida Escazú - 20 min walk
  • Valle del Sol - 4.6 mi / 7.4 km
  • Museum of Costa Rican Art - 5.3 mi / 8.6 km
  • National Theater - 5.9 mi / 9.5 km
  • Gold Museum (Museo de Oro) - 5.9 mi / 9.5 km
  • National Museum of Costa Rica - 6.5 mi / 10.4 km
  • Jade Museum - 6.5 mi / 10.5 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 28 min drive
  • San Jose (SYQ-Tobias Bolanos Intl.) - 10 min drive
  • San Jose Pavas Station - 6 min drive
  • San Jose Contraloria Station - 8 min drive
  • San Jose Sabana Station - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 372 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite valet parking (CRC 5100 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 32292
  • Conference space size (meters) - 3000
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1994
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 48-inch Smart TV
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa InterContinental has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Pimento - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.

Factory - Overlooking the pool and garden, this steakhouse specializes in seafood and serves lunch and dinner. A children's menu is available. Open daily.

Nau Sushi Lounge - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

The Market - Overlooking the pool, this bistro specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Real InterContinental Costa Rica at Multiplaza Mall’s small print

Also known as

  • Intercontinental Hotel Escazu
  • Real InterContinental Costa Rica at Multiplaza Mall Hotel
  • Real InterContinental Costa Rica at Multiplaza Mall Escazu
  • Real InterContinental Costa Rica at Multiplaza Mall Hotel Escazu
  • Real InterContinental Costa Rica at Multiplaza Mall an IHG Hotel
  • Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu
  • Real InterContinental Costa Rica Multiplaza Mall Hotel
  • Real InterContinental Costa Rica Multiplaza Mall Escazu
  • Real InterContinental Costa Rica Multiplaza Mall
  • Real Costa Rica Intercontinental
  • Real InterContinental Costa Rica At Multiplaza Mall Escazu

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the health club or fitness facility.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge of CRC 35 (subject to availability)

Late check-out can be arranged for an extra charge of CRC 99 (subject to availability)

Valet parking costs CRC 5100 per day

Full breakfast is offered for an extra charge of CRC 16200 for adults and CRC 8100 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Real InterContinental Costa Rica at Multiplaza Mall

  • Does Real InterContinental Costa Rica at Multiplaza Mall offer free cancellation for a full refund?
    Yes, Real InterContinental Costa Rica at Multiplaza Mall does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Real InterContinental Costa Rica at Multiplaza Mall?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Real InterContinental Costa Rica at Multiplaza Mall?
    Yes, there's free self parking.
  • Is there a pool at Real InterContinental Costa Rica at Multiplaza Mall?
    Yes, there are 3 outdoor pools and a children's pool.
  • Are pets allowed at Real InterContinental Costa Rica at Multiplaza Mall?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Real InterContinental Costa Rica at Multiplaza Mall?
    You can check in from 3 PM - 2 AM. There's a charge of CRC 35 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CRC 99 (subject to availability). Express check-out is available.
  • Are there restaurants at or near Real InterContinental Costa Rica at Multiplaza Mall?
    Yes, there are 4 onsite restaurants, featuring Italian cuisine and garden views. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Tintos y Blancos (5-min walk), Restaurante Pescatore (10-min walk), and Outback Steakhouse (12-min walk).
  • What is there to do at Real InterContinental Costa Rica at Multiplaza Mall and nearby?
    Real InterContinental Costa Rica at Multiplaza Mall has 3 outdoor pools and a spa, as well as a 24-hour fitness center and a garden.

Recent reviews

Fabulous 8.6 From 179 reviews

Exceptional 10.0
Staff, Location is excellent and safe. Proper train personal. Across is Multiplaza mall, and it is surrounded by excelente restaurants We will visit agin
Armel, us2 night business trip
Poor 2.0
Never order food !!!
We were the for 3 days 2 nights. We had to eat in because of the lockdown every meal was horrible. Sushi. Pasta. And hash browns full of grease. We finally had to order form Uber eats. Most overpriced and Lowest rated breakfast of all time.
Philip, us2 night business trip
Good 6.0
Teh room asigned wasn’t ready when we got there
JOSE ANGEL, us1 night trip
Exceptional 10.0
Everything It Was Excellent!!! The Room Service Was Great!!
us3 night romance trip
Good 6.0
Not a 5 stars service
Not a 5 stars service.
Andrea, us3 night trip
Exceptional 10.0
Beautiful property, swimming pools, food - a truly wonderful hotel!
Kim, us1 night business trip
Exceptional 10.0
Friendly staff very clean as well all the restaurants on property was also nice
us2 night trip with friends
Poor 2.0
If you are a women don’t stay there
The worst customer service in my stay the girls on the reception was more focus and getting a husband instead of actually helping me women to do the check in or go over the questions
Marco, us2 night trip with friends
Fair 4.0
I stayed at this hotel for one night and can't tell you how disappointed I am. To start they gave me a room on the fifth floor where they were doing some remodeling with a lot of noise from construction activity, then next morning I was trying to take a shower and get ready to catch a ride to the airport and turned out there was no hot water. I let the water run for ten minutes with different settings without getting a drop of hot water so I decided to take a cold shower 4 in the morning. As I was checking out I told the front desk about the water issue and his response was mute and unapologetic asking me whether I called to ask for help. What kind of help would I be getting from anybody 4 in the morning while rushing to get ready to catch my ride? This is not what I expected from the 5 Star Hotel hotel.
Louie, us1 night family trip
Exceptional 10.0
Splendid
Beautiful property and lots of food options. Lucky Costa Rica, Lucky Intercontinental to be in beautiful Costa Rica.
melanie, us1 night trip

Real InterContinental Costa Rica at Multiplaza Mall