4/10 Fair
8 October 2024
This was my wife and I second time at this resort. Things did change since the last time. One thing we notice that was different, is that the resort was predominantly for locals. I will say any Americans that are not Spanish speaking shouldn’t not stay here.
Food was not the greatest. Meats were either overcooked or over seasoned. The specialty restaurants had rules that only applied to Americans.(no swimsuits or wet clothes)
When we arrived to our room the balcony door was off track and the dresser drawers would shut properly. They did fix the issues but it took 2 hours after traveling all day.
The main issue that we had, is that the entire resort either lost water completely or no hot water for several hours. All we were told were it will be back on soon. Then nobody told us when it was back on.
I will not recommend anyone to stay at this resort for the time being until they fix a lot of their problems there.
Terry Thomas
Terry Thomas, 7-night family trip
Verified Expedia guest review