Kamandalu Ubud - CHSE Certified

Photo gallery for Kamandalu Ubud - CHSE Certified

Primary image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/patio

Overview of Kamandalu Ubud - CHSE Certified

VIP Access

Kamandalu Ubud - CHSE Certified

5.0 star property
Luxury resort with spa, near Ubud Palace

9.4/10 Exceptional

701 verified Hotels.com guest reviews

Guests rated location

  • Quiet26 positive mentions
  • Safe21 positive mentions
  • Dining options11 positive mentions
  • Convenient10 positive mentions
  • Transport10 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is Rs 214
Price available on 01/07/2022
Map
Jalan Andong, Banjar Nagi, Ubud, Bali, 80571
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Health club
  • Sauna
  • Children's pool
  • Spa tub
  • Swim-up bar
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the boardwalk
  • Ubud Palace - 35 min walk
  • Ubud Traditional Art Market - 12 min drive
  • Saraswati Temple - 13 min drive
  • Puri Lukisan Museum - 13 min drive
  • Pura Dalem Ubud - 15 min drive
  • Ubud Monkey Forest - 14 min drive
  • Campuhan Ridge Walk - 15 min drive
  • Goa Gajah - 15 min drive
  • Neka Art Museum - 6 min drive
  • Bali Pulina - 23 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 80 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Kamandalu Ubud - CHSE Certified

Placing you 1.8 mi (2.9 km) from Ubud Palace and 2.6 mi (4.1 km) from Ubud Monkey Forest, Kamandalu Ubud - CHSE Certified offers an airport shuttle (available 24 hours) for USD 60 per vehicle. You can visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy, and Petulu Restaurant, one of 2 restaurants, serves Indonesian cuisine and is open for breakfast and dinner. Other highlights at this luxurious resort include 2 outdoor pools, a rooftop terrace, and a bar/lounge. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 56 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from noon - midnight
  • Express check-in/out
  • Minimum check-in age - 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up

Offsite

  • Free area shuttle within 5 km

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Free local shuttle
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Ecotours
  • Mountain biking
  • Shopping
  • Access to nearby health club
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (861.12 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • No elevator (single level property)

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished lanai
  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Chaya Spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

Guests under 12 years old are not allowed in the spa.

Dining

Petulu Restaurant - Overlooking the pool and garden, this restaurant specializes in Indonesian cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Aira Cafe - This poolside café specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 100.00 per stay

Optional extras

  • Full breakfast is offered for an extra charge of USD 438625 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 65.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 2 years old are not allowed in the swimming pool, and guests under 11 years old are only allowed in the swimming pool with adult supervision
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

State tax ID - 01.506.525.3-907.000

Also known as

Kamandalu Ubud Hotel
Kamandalu Hotel
Kamandalu Ubud
Kamandalu
Kamandalu Resort And Spa, Ubud, Bali Hotel Ubud
Kamandalu Resort Ubud
Kamandalu Hotel Ubud
Kamandalu Ubud Bali
Kamandalu Ubud Resort
Kamandalu Resort
Kamandalu Resort And Spa
Kamandalu Hotel Ubud
Kamandalu Ubud Bali
Kamandalu Resort Ubud
Kamandalu Resorts Spa
Kamandalu Ubud
Kamandalu Ubud Chse Certified
Kamandalu Ubud - CHSE Certified Ubud
Kamandalu Ubud - CHSE Certified Resort
Kamandalu Ubud - CHSE Certified Resort Ubud

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.3/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

Most amazing place ever! My word can’t describe how amazing our stay was.. from the best service ever. Such nice peoples there! They first upgraded us to the house suite. Amazing honeymoon decoration with the cutest flowers which are all over there. The vibe is so relaxing and to me the sound of the jungle is the most peaceful. I didn’t know until now. The place is spotless! Beautiful ! I have no word such an amazing place. Rice patties spa, nice location by all the stone and wood craver and all handmade cute things. Not far from the Ubud art market such is also a cool place. Lord of good restaurant, nice temple kind of architecture and shopping. If you re honeymooners and want a chill nice place not too de from all activities this is your spot! I absolutely love this place ! - Julie Pascault Ravdjee a
JuliePascault, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great time at Kamandalu
We had a good time at Kamandalu. The pools are nice and the water is warm. Everyone greets you when you walk by and you feel at home here. The room is always kept clean and we plan to come back soon.
Eddie, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

BEST hotel ON EARTH
It worths every cent of it ;) I will definitely come back. Special mention to you, Oka Cok (I think it's spelt like that), you were just OUTSTANDING.
Carlos, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We loved how hospitable they were. The staff were very polite and friendly. The villas were very spacious. I loved how we have a front and a back yard. Great facility!
Cesar, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service all around, I’m glad we picked this hotel for our stay in Bali
Nana, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff are super nice.pool is clean. massage is not impressive
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Truly one of the most amazing resorts I have stayed in. The staff is super helpful and friendly and the resort is super clean and the amenities are superb!
3-night trip
Verified Expedia guest review

6/10 Good

The property was beautiful however we were disappointed to learn that a lot of things were “add ons”. Typically at a 5 star hotel, most amenities are included outside of food, but this wasn’t the case at Kamandalu. The whole experience seemed very contrived and it evolved around Instagram pictures. Most images shown in the website are add-ons that you have to pay for. For example, we weren’t allowed to access the swing unless you paid for a spa service and you had to pay to in sit in certain spots for dinner which was bizarre. A lot of guests were clearly there to solely take pictures and it wasn’t a place that was very relaxing. We had just stayed at another 5 star hotel in Changgu and the quality at Kamandalu across service, staff and the venue itself was not comparable.
3-night romance trip
Verified Expedia guest review