General Juan N. Alvarez Intl. Airport (ACA) - 46 min drive
Restaurants
Mi Piaci - 5 min walk
El Juguito - 2 min walk
Punta Bruja - 2 min walk
Pollo Feliz - 6 min walk
Vips - 6 min walk
About this property
Hotel Acapulco
Enjoy your visit to Acapulco with a stay at Hotel Acapulco.
Languages
Spanish
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Accessibility
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Acapulco Hotel
Hotel Acapulco Acapulco
Hotel Acapulco Hotel Acapulco
Frequently asked questions
Does Hotel Acapulco offer free cancellation for a full refund?
Yes, Hotel Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Acapulco?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Acapulco?
Sorry, there's no onsite parking at Hotel Acapulco.
What are the check-in and check-out times at Hotel Acapulco?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out is available.
What's the area around Hotel Acapulco like?
Hotel Acapulco is a short 5-minute walk from Zocalo and 11 minutes' walk from La Quebrada Cliffs.
Hotel Acapulco Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
29 July 2024
Not too bad for the price.
Roman B
Roman B, 1-night trip
Verified Orbitz guest review
8/10 Very good
5 March 2024
Good option
Not bad for the price - great location, quiet, cold air, some warm water, and mostly solid WiFi.
Verified traveller
5-night trip
Verified Hotels.com guest review
4/10 Fair
5 March 2024
Nesecita cortinas mas gruesas las cortinas que tienen dejan pasar toda la luz del sol en las mañanas y no puedes dormir. El loby controla el aire acondicionado de tu cuarto tú no. Control de la TV no funcionaba.
FERNANDO
FERNANDO, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 January 2024
GERARDO
GERARDO, 4-night trip
Verified Expedia guest review
2/10 Poor
10 August 2022
Ron
Ron, 2-night trip
Verified Expedia guest review
2/10 Poor
30 November 2024
Mal servicio
Pésimo hotel nada recomendable
Sergio
Sergio, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 August 2024
Hay mucho ruido y la colonia parece ser peligrosa
Ricardo
Ricardo, 1-night trip
Verified Expedia guest review
8/10 Very good
20 August 2024
jhonathan
jhonathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 August 2024
Me encanta este hotel, siempre vuelvo cuando voy a Acapulco
Gabo
Gabo, 4-night trip
Verified Expedia guest review
8/10 Very good
31 July 2024
Buen servicio
NaNy
NaNy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
De manera general estuvo bien la estancia.
Nayeli
Nayeli, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
El hotel es cómodo pero le hace falta estacionamiento y en la calle había mucha gente gritando
Ricardo
Ricardo, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
jhonathan
jhonathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 July 2024
Great hotel
Luis Daniel
Luis Daniel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Excelente servicio y atencion de su personal. Sin duda alguna una excelente opcion y sin duda regresare
Joaquin
Joaquin, 2-night romance trip
Verified Expedia guest review
4/10 Fair
30 June 2024
Deben dar el control del AA con depósito. Pero deben darlo. Colchones malos. Olor raro en habitaciones, deben dar tarjeta de puerta con depósito. Papel de baño muy paupérrimo etc etc
SERGIO
SERGIO, 1-night family trip
Verified Expedia guest review
8/10 Very good
28 June 2024
Esta Bonito El Hotel Por Dentro
Cemany
Cemany, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
Alonso
Alonso, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
21 June 2024
Jose
Jose, 1-night trip
Verified Expedia guest review
6/10 Good
20 June 2024
El joven del turno de la tarde, es mal educado, lo saludas y no contesta
Israel
Israel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
Ascencion
Ascencion, 3-night trip
Verified Hotels.com guest review
8/10 Very good
16 June 2024
Básicamente es n bueno para dormir
Luis
Luis, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
El control del aire acondicionado no te lo entregan tienes que decirle en recepción que lo prendan o lo apaguen, se vuelve incómodo que tengas que estar saliendo para modificar la temperatura o encenderlo y apagarlo
Kevin Alexis
Kevin Alexis, 1-night romance trip
Verified Expedia guest review
2/10 Poor
31 May 2024
La habitación es muy pequeña. Solo tienen sabana. Las toallas son robadas y ásperas. El baño muy muy reducido tanto que la taza del baño está adentro de la regadera y al momento de sentarte chocas con el muro(no cabes). La regadera es mala y chocas con los muros cuando te bañas.el aire acondicionado no lo controlas tú y tienes que estar yendo a recepción a que lo prendan o lo apaguen y es molesto ya que tampoco cuentan con teléfono en la habitación. Huele a humedad y para nada el edificio es para personas con sillas de ruedas o personas de las tercera edad ya que las escaleras son angostas, incómodas y feas. Los de recepción no son muy amables. Y no creo que tenga buena ubicación ya que la zona no es nada linda.