This is a very historic and charming hotel in the heart of the old city. I would refer to this more as a bed and breakfast rather than a hotel because there are only a few rooms and no real lobby/front desk. If you need to reach someone after 1 pm, you must do so by phone. Upon arrival you will be given a code for the door and your room key will be outside of your room. Rooms are all accessed via a very narrow spiral staircase; there is no elevator. If you foresee steps being an issue, request the second floor. This all worked out fine for us, but if you are expecting a full-service hotel, you may be surprised. Breakfast was served each morning, and fruit and snacks were available throughout the day. The room was very spacious with a decent sized bathroom (which looked recently updated). We loved the warmth of the room and the character of the surrounding neighborhood, which has plenty of lovely shops and restaurants. Gamla Stan is a great launching spot to see much of central Stockholm as well. We visited at the end of April, which isn't quite the busy season yet, so we truly enjoyed being able to walk into any restaurant or museum without any lines.