Pestana Royal All Inclusive Ocean & Spa Resort

Photo gallery for Pestana Royal All Inclusive Ocean & Spa Resort

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Beach nearby, beach towels
Beach nearby, beach towels
2 outdoor pools
2 outdoor pools

Overview of Pestana Royal All Inclusive Ocean & Spa Resort

Pestana Royal All Inclusive Ocean & Spa Resort

5.0 star property
Upscale beach hotel with pool bar, near CR7 Museum

8.5/10 Fabulous

62 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Non-smoking
  • Air conditioning
  • Spa
The price is Rs 214
Price available on 23/05/2022
Map
Estrada Monumental, Nr. 275, Funchal, 9000-250
Main amenities
  • 324 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Beach towels
  • Children's pool
  • Pool bar
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children's pool
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In São Martinho
  • CR7 Museum - 34 min walk
  • Funchal Marina - 38 min walk
  • Complexo Balnear do Lido - 11 min drive
  • Formosa Beach - 6 min drive
  • Madeira Casino - 9 min drive
  • Town Square - 12 min drive
  • Se Cathedral - 15 min drive
  • Funchal Farmers Market - 13 min drive
  • Madeira Congress Center - 11 min drive
  • Madeira Botanical Garden - 30 min drive

Getting around

  • Cristiano Ronaldo Airport (FNC) - 21 min drive

About this property

Pestana Royal All Inclusive Ocean & Spa Resort

Pestana Royal All Inclusive Ocean & Spa Resort is a great choice for your beach stay in Funchal, putting you near activities like scuba diving. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Serving local and international cuisine, Garden Terrace is one of 4 restaurants and 2 bars/lounges. A poolside bar and a children's pool are other highlights, and rooms at this luxurious hotel offer flat-screen TVs and minibars. The bar and location get good marks from fellow travelers.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Tennis

Entertainment

Onsite entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 324 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar

Taking the kids

  • Children's pool
  • Mini golf

What to do

  • Tennis
  • Mini golf
  • Beach nearby
  • Golfing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Multilingual staff
  • Beach towels

Facilities

  • 1 building/tower
  • Garden
  • 2 outdoor pools
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Tennis

Entertainment

Onsite entertainment and activities

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

The spa is open daily.

Dining

Garden Terrace - This buffet restaurant specializes in local and international cuisine.
Botanic - This theme restaurant specializes in local cuisine.
Campo de Fiori - This restaurant specializes in Italian cuisine.
Bamboo - This restaurant specializes in Asian cuisine.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Yes and No.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Property Registration Number 3607

Also known as

Madeira Palace
Madeira Palace Regency
Madeira Regency
Pestana Royal Premium All Inclusive Ocean Resort Funchal
Madeira Regency Palace Aparthotel
Madeira Regency Palace Aparthotel Funchal
Madeira Regency Palace Funchal
Regency Madeira
Regency Madeira Palace
Regency Palace Madeira
Madeira Regency Palace Hotel Funchal
Regency Hotel Funchal
Regency Resort Funchal
Pestana Royal Premium All Inclusive Ocean Funchal
Pestana Royal All Inclusive Ocean Spa Resort
Pestana Royal All Inclusive Ocean & Spa Resort Hotel
Pestana Royal Premium All Inclusive Ocean Spa Resort
Pestana Royal All Inclusive Ocean & Spa Resort Funchal
Pestana Royal All Inclusive Ocean & Spa Resort Hotel Funchal

Frequently asked questions

Overall score and ratings

8.5

Fabulous

8.7/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Laslo, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

We’ve just returned from a fabulous 4 night stay at the Pestana Royal and we had a fantastic time.. from the minute we walked in the staff were welcoming and friendly.. The service and food quality in the restaurant was great, the buffet was clean, well stocked, plentiful food and lots of variety. Rooms were clean and comfortable. The pool area and pool bar were great, surrounded by gorgeous tropical gardens. We made use of the free shuttle to Funchal, great service.. would thoroughly recommend and will definitely return to Madeira to this or one of the other Pestana hotels.
Ali, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Expedia guest review

6/10 Good

Tho hotel is nice however the service needs to be improved. It would be good if the pool staff would require guests to keep the rules, which are on the wall, in and around the pool. We shared a room but needed to ask for soaps and towels reguraly. The provided pick nick basket was the same each day, and very basic. Some staff at the restaurant was quite rude. The shutter bus could run longer and all day long too. There are room to improve the entertainment in the hotel too. Overall we found the standard worsened since last year.
10-night trip with friends
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

8/10 Very good

The property is beautifully laid out, the vegetation is very pleasing, walking around the property to get to the pool, so lush and green. The staff are amazing, granted there may be one or two who are more difficult, the rest of the staff makes up for. The food could be tastier, however with such an immense buffet there is always something to choose that agrees with you, and the unlimited drinks are splendid. The views to the ocean are beautiful. If I were to go back to Madeira I’d more than likely book here again
11-night romance trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

2/10 Poor

Disappointing for a variety of reasons
From the moment we checked in, we felt we were sold something different online than reality. No champagne at the Check-in, 3 of the 4 restaurants were closed and the one that was open was fully booked for the next 3 nights. The staff were also quite unwilling to resolve our concerns. This left us with the only option of 1 buffet restaurant which was our option for both lunch and dinner every night of our stay. The food wasn’t bad, but it was certainly not impressive given the price point of this hotel. The staff — from the check-in concierge, to the bartenders, to the pool staff have been very unhelpful. Their mentality is “go check if there is XYZ” vs finding out the answer to your question. For a high-end resort, this is simply unacceptable. This applied both to the pool staffs response when asking them for a towel, the bar tending staff when asking about food (when the only food option was closed) to the front desk not resolving our concerns to get seated in the dining room on any of our 3 nights during our stay. They did not offer any form of compensation until the last day, but we did not feel it was worth the effort to move rooms for 1 night. Our room was great with a balcony and great view. The pools and views of this resort are stunning. However, the level of service, friendliness, and lack of adequate food and drink options needs to be shared. Don’t expect good cocktails or food at this resort. Everything is pre-made, and designed for the masses. Would not recommend
sam, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Not ideal - Too many old people. Everything caters to the older visitors
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff were excellent as was the service we received at the Pestana Royal. When we did have an issue with our room, it was dealt with in a very professional and friendly manner and even followed up the next day by hotel management, which we thought was excellent.
7-night romance trip
Verified Expedia guest review