Horrible cleaning service, every day towels were taken, but not replaced and when we asked for extra we were given the ones you placed on the floor. For breakfast I was publicly embarrassed when they asked why we had 4 people having breakfast if the room just came with breakfast for 2, I told them I was going to pay for the extras, that I didn't have a problem with that, but the worst part is that, I was not told in a lower voice or in private. Also, we requested to extend our stay and it was a mess, totally disorganized, when I asked for my room key, I found out I had no room, and all my luggage was left in the room per their request. I have never had such a bad experience with a Marriott until now. Hopefully my stay at the Marriott in Italy won't be like this one.