Our stay was great, an excellent location. However whilst there is individual air conditioning, under and over certain temperatures it’s overridden and controlled by the hotel. We appreciate the temperature outside but the room and bathroom particularly were excessively hot. It was so hot we had to leave the balcony doors open all night even though it was 1 degree outside, probably lower through the night to try and bring the temperature down. This was only safe as we were on the second floor. It was totally unnecessary to heat the room to that extent and is a total waste of energy and not very green. The room was about 25 degrees!! We also would have liked to be able to get room service later. That said staff were lovely, the room was clean and it was a good base close to the train station, just one stop to central then the metro too. There are two flights of steep steps though so difficult from an access point of view from the pavement down to the hotel, we couldn’t see any other way around these. Access inside is excellent.