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All properties in New Delhi, National Capital Territory of Delhi, India
1 room, 2 adults

Shangri-La's - Eros Hotel, New Delhi, New Delhi, India

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001, India

Luxury hotel with full-service spa, connected to a shopping center, near India Gate
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Breakfast
Tasty breakfast
Wellness Area
Great wellness & sports facilities
WiFi
Good internet service

Shangri-La's - Eros Hotel, New Delhi, New Delhi, India

from Rs7,650
  • Deluxe Room, 1 King Bed
  • Horizon Deluxe, Room, 1 King Bed
  • Executive Suite
  • Deluxe Room, 2 Twin Beds
  • Horizon Deluxe, Room, 2 Twin Beds
  • Horizon, Premier Room, 1 King Bed
  • Premier Room, 1 King Bed

What’s around Shangri-La's - Eros Hotel, New Delhi, New Delhi, India

Landmarks

  • In Connaught Place
  • India Gate - 25 min walk
  • Rashtrapati Bhavan - 29 min walk
  • Jama Masjid - 2.6 mi / 4.1 km
  • Lodhi Garden - 2.6 mi / 4.1 km
  • Chandni Chowk - 3 mi / 4.9 km
  • Humayun's Tomb - 3.7 mi / 5.9 km
  • Swaminarayan Akshardham Temple - 6.1 mi / 9.8 km

Getting around

  • Delhi (DEL-Indira Gandhi Intl.) - 38 min drive
  • New Delhi Shivaji Bridge Station - 23 min walk
  • New Delhi Tilak Bridge Station - 4 min drive
  • New Delhi Pragati Maidan Station - 5 min drive
  • Patel Chowk Station - 2 min walk
  • Shivaji Stadium Station - 12 min walk
  • Central Secretariat Station - 13 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 320 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 2:00 PM-1:00 PM
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Hindi

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Tamra - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Mister Chai - This café specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Sorrento - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Shang Palace - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Grappa - This bar specializes in Mediterranean cuisine. Open daily.

Shangri-La's - Eros Hotel, New Delhi, New Delhi, India’s small print

Also known as

  • Eros Hotel
  • Shangri-La s Eros New Delhi
  • Shangri La's Eros Hotel New Delhi
  • Shangri La's Eros Hotel
  • Shangri La's Eros New Delhi
  • Shangri La's Eros
  • Shangri-La's Eros Hotel New Delhi
  • Shangri-La's Eros Hotel
  • Shangri-La's Eros New Delhi
  • Shangri-La's Eros
  • Shangri La’s Eros Hotel New Delhi
  • Eros Hotel New Delhi
  • Shangri La's Eros Hotel, Delhi
  • Shangri-La's - Eros Hotel, New Delhi Hotel
  • Shangri-La's - Eros Hotel, New Delhi New Delhi
  • Shangri-La's - Eros Hotel, New Delhi Hotel New Delhi
  • Eros New Delhi
  • Eros New Delhi Hotel
  • Hotel Eros
  • Hotel Eros New Delhi
  • Shangri-La s Eros
  • Shangri-La s Eros Hotel
  • Shangri-La s Eros Hotel New Delhi

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of INR 1593 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 3250 per room (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-La's - Eros Hotel, New Delhi, New Delhi, India

  • Is there a pool at Shangri-La's - Eros Hotel, New Delhi?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Shangri-La's - Eros Hotel, New Delhi?
    Sorry, pets aren't allowed.
  • Is parking offered at Shangri-La's - Eros Hotel, New Delhi?
    Yes, there's free self and valet parking.
  • Is airport shuttle service offered by Shangri-La's - Eros Hotel, New Delhi?
    Yes, an airport shuttle is available. The charge is INR 3250 per room one way.
  • What are the check-in and check-out times at Shangri-La's - Eros Hotel, New Delhi?
    You can check in from 2:00 PM to 1:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • What is there to do near Shangri-La's - Eros Hotel, New Delhi?
    Recommended spots to visit include India Gate (1.3 mi) and Rashtrapati Bhavan (1.5 mi), along with Jama Masjid (2.6 mi) and Lodhi Garden (2.6 mi).
  • Are there restaurants at or near Shangri-La's - Eros Hotel, New Delhi?
    Yes, there are 3 onsite restaurants.

Recent reviews

Superb 9.2 From 560 reviews

Exceptional 10.0
Very comfortable hotel.
Has a great time. Excellent location. 15 minute walk to Connaught Place. Service was excellent all through the stay ... be it the reception or the restaurant. The shower was excellent with top class toiletries. Very comfortable bed as well. Would love to stay here again.
Sandeep, in1 night business trip
Very good 8.0
Central and a good option in delhi
Nice experience Food and service both nice
Samir, in3 night family trip
Exceptional 10.0
Perfect for Delhi
Everything was amazing
Amit, in1 night business trip
Poor 2.0
Chase you if you are late in payment after dinner.
Poor customer service. Language is a huge problem.
Lady Nalini, in2 night family trip
Exceptional 10.0
Superb
Never seen a more impressive breakfast. Great service, friendly staff and nice room. To sum it up a great place to stay.
Stuart, in1 night romance trip
Good 6.0
Great property but underwhelming service
The property was great but some of the staff could definitely do a better job especially the staff at the hotel reception, spa reception and the waiters at the restaurant.
Ranjana, in2 night business trip
Poor 2.0
Toilets in the room not clean
Bad experience. The toilets was dirty in the room. I was shifted to a 2nd room again the toilet was dirty. The manager finally took an effort to call me and made sure the 3rd room (a suite) was clean. This whole process took 1 hour and after a long working day I wan't looking forward to this. Hope that this doesn't happen in future. PS: Do not want to put photos over a public forum
ABHINAV, in1 night business trip
Exceptional 10.0
Great hotel!
A great hotel! We’ll definitely stay again in our next trip.
Sindy, gb2 night trip with friends
Exceptional 10.0
Superb New Delhi hotel
I stayed here twice in February 2020 and was delighted by the exceptional service by every member of the hotel staff with whom I came into contact. Rooms are comfortable and reasonably priced. This is my new go-to hotel in New Delhi.
Mark, us3 night business trip
Exceptional 10.0
Shang Ri La Eros , Delhi
It was the best hotel i have stayed at. The service from the time we got picked up from the hotel till we were dropped off at the hotel was amazing that check in was to some extent done in the room . The bathroom was so elegantly set out , and really beautiful . All service staff from in room dining was so courteous, pleasant and helpful. The views from thw room of the garden outside was so beautiful . The buffet breakfast was of a large spread and so tasty from the watermelon juice , the banana bread and the spread had such a mixture of continental and asian flavour to it. The indian food was tasty with so many varieties of upuma and level of spice. The shang chinese restaurant had one if the best hot pot vegetable rice ive had . The assistant Naveen was so gracious and recommended it to us. The food was really so sumptious and there is such a great variety of dining that mr. Chai also offers a great place for a more casual tea and interesting snack plates. My family and I loved our stay there, it was great , thank you for the excellant service !
Indra, gb2 night family trip

Shangri-La's - Eros Hotel, New Delhi, New Delhi, India

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