Guests
All properties in Soufrière, St. Lucia

Jade Mountain Resort

5-star beachfront resort with spa, near Anse Chastanet Beach

  • Free WiFi and free parking
From
Rs207,124

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  • Beach
  • Infinity Pool
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1 / 74Guest Room
1000 Anse Chastanet Road, Soufriere, 00000, St. Lucia
9.6.Exceptional.
  • The view, the infinity pool, all the island, the beaches and the foodd, it was paradise,…

    Aug 23, 2021

  • This was our second visit to Jade Mountain and it was just as amazing as the first time…

    Jul 27, 2021

See all 74 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Walkable
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 29 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 outdoor pool

What’s around

  • On the beach
  • Anse Chastanet Beach - 5 min walk
  • Anse Mamin Beach - 13 min walk
  • Sulphur Springs - 3.9 mi / 6.3 km
  • Petit Piton - 3.9 mi / 6.3 km
  • Soufriere Drive In Volcano - 3.9 mi / 6.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite (Star)
  • Suite (Moon)
  • Suite (Sun)
  • Suite (Sky)
  • Suite (Galaxy, piton view)

What’s around

Landmarks

  • On the beach
  • Anse Chastanet Beach - 5 min walk
  • Anse Mamin Beach - 13 min walk
  • Sulphur Springs - 3.9 mi / 6.3 km
  • Petit Piton - 3.9 mi / 6.3 km
  • Soufriere Drive In Volcano - 3.9 mi / 6.3 km
  • Tet Paul Nature Trail - 4.5 mi / 7.2 km
  • Fond Doux Estate - 5.3 mi / 8.5 km
  • Gros Piton - 5.9 mi / 9.6 km
  • Marigot Bay - 21.2 mi / 34.1 km

Getting around

  • George F. L. Charles Airport (SLU) - 47 min drive
  • Hewanorra Intl. Airport (UVF) - 49 min drive
  • Airport shuttle (surcharge)
map
See on map
1000 Anse Chastanet Road, Soufriere, 00000, St. Lucia

At a glance

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Bicycle rentals on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Year Built - 2006
  • Rooftop terrace
  • Library

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Separate sitting area
  • Patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Jade Mountain Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
  • A la carte meals and snacks included
  • 24-hour room service

Not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages

Spa

Kai En Ciel Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Dining

Jade Mountain Club - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Bicycle rentals on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Jade Mountain Resort is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Breakfast costs between USD 33.60 and USD 43.20 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Jade Mountain
  • Jade Mountain Resort St. Lucia/Soufriere
  • Hotel Jade Mountain
  • Jade Mountain Resort Resort
  • Jade Mountain Resort Soufriere
  • Jade Mountain Resort
  • Jade Mountain Resort Resort Soufriere
  • Jade Mountain Resort Soufriere
  • Jade Mountain Soufriere
  • Hotel Jade Mountain
  • Jade Mountain Hotel
  • Jade Mountain Resort St. Lucia/Soufriere
  • Jade Mountain St Lucia
  • Jade Mountain St Lucia

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Jade Mountain Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Jade Mountain Club offers ocean views. Nearby restaurants include TreeHouse Restaurant (4-min walk), De Belle View (2 mi), and The Big Yard (2 mi).
  • Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
  • Have fun with onsite activities like sailing, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Jade Mountain Resort also has a fitness center.
9.6.Exceptional.
  • 10.0.Exceptional

    The pictures on the website are fantastic, but cannot fully capture the beauty and serenity of Jade Mountain. The sanctuary was the most spectacular romantic place we have ever stayed. The staff is superb, friendly and helpful. A visit to St. Lucia without Jade Mountain could not be considered complete. Love it.

    1 night family trip, Jun 30, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Beautiful hotel, ok service

    Hotel is absolutely breath taking. The service however we found very disappointing given the price point. We were told it would be no problem booking any of the excursions we wanted to do, then when we would request to book them were told they were all completely full. Just wish they would have been more honest from the beginning on availability so we would have booked our excursions sooner. Also were told the earliest dinner reservations we could do each night were 8:30PM, we walked in at 6:30PM every night and the restaurant was completely empty....

    3 night trip, May 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Anniversary celebration

    This hotel is an architectural marvel. Spectacularly beautiful views. Very friendly staff. Because the rooms are open to environment you really get to enjoy the sights and sounds of the surroundings. Been very fortunate to travel around the world to several beautiful properties and this rates right up there. Very unique experience.

    Ramon, 3 night trip, May 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Every little aspect and detail of this resort is absolutely amazing. This is not a resort chain. Jade is totally unique to itself and is an experience as a whole. The views from our room were so breath taking my wife literally cried upon entering our room. Excellence from the staff and entire stay!

    Joshua, 4 night romance trip, Jan 29, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    My wife and I went to this amazing hotel before our second son was due. It was the perfect choice. The staff was great. They were very serviceable and professional. The Major Domos were very helpful with all the inquiries and demands we had. The hotel has great cuisine. You will love it. Although as a guest you can access other restaurants at the sister hotel the food at the Jade is amazing. The rooms are truly sanctuaries. The have all the amenities you need. The pool is climatized and the view of the pitons (mountains) is just out of this world. The beach is small but perfect. You will never find it crowded. We found the recliners at the beach to be very comfortable. We use the spa. Although the spa amenities and infrastructure do not live to the hotel standards, the specialists were very good -our massages were fantastic. Finally, If you decide to visit this part of the caribbean, this hotel and island will be a good choice. We highly recommend it.

    3 night trip, Jan 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The architectural design of the property along with the layout of the sanctuaries makes Jade truly unique. During the day you have an amazing view of the Pitons and the Caribbean, and night is a stargazers dream. The staff is very proficient in hospitality management and knowledgeable of Jade and Anse Chastenet. Nothing negative to express regarding our stay at Jade Mountain.

    Honeymooner, 2 night romance trip, Dec 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The service and rooms are exceptional. Most of the staff seem to truly care about the guests. Service at the Anse Chastenet beach will not be at the same consistent premium level like at Jade, but it is adequate and occasionally great and provides a fun beach experience. Aside from a price that will be a challenge for most, the only real weakness with Jade is the many flights of steps required to go either up to the Jade Mountain Club restaurant or down to the beach. It will be more daunting than you expect, although the exercise can be a good thing too. The all inclusive package was a breeze and there were no surprises. You are unlikely to see this quality of spirits on another all inclusive package. Food at breakfast and lunch is outstanding and the fancy dinners, while always good and interesting, were not as consistently pleasing as the daytime meals.

    Nicholas, 3 night trip, Oct 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Flawless views, exceptionally attentive & customized service

    5 night romance trip, Oct 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The Major Domo's are amazing and safety was the resorts #1 priority and comfort. Always taking care of anything you wanted. Such a great place. Wish they had music during dinner or the beach bar to give more soca vibes. Also an electronic way to do room service instead of the papers but what a great place! Views to die for!

    Daph, 7 night romance trip, Aug 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Remarkable views, very attentive staff. Food is middling.

    5 night romance trip, Mar 5, 2020

    Verified Expedia guest review

See all 74 reviews