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Heritance Tea Factory

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Front of property
Superior  Twin Room | Memory foam beds, in-room safe, blackout drapes, iron/ironing board
Executive Floor Deluxe | Memory foam beds, in-room safe, blackout drapes, iron/ironing board
Superior King Room | Memory foam beds, in-room safe, blackout drapes, iron/ironing board
Executive Floor Deluxe | Memory foam beds, in-room safe, blackout drapes, iron/ironing board

Overview of Heritance Tea Factory

Heritance Tea Factory

5.0 star property
Mountain hotel in Kandapola with spa and restaurant

8.8/10 Fabulous

202 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Bathtub
  • Bar
The price is ₹11,485
Price available on 18/02/2023
Kandapola Nuwara Eliya, Kandapola

Room options

About this area

Getting around

  • Bandaranaike Intl. Airport (CMB) - 66.1 miles/106.3 km
  • Haputale Railway Station - 76 min drive
  • Ella Railway Station - 80 min drive
  • Airport shuttle (surcharge)


  • Milano - 22 min drive
  • De Silva Food - 22 min drive
  • Sri Ambaal - 22 min drive
  • Thaj Hotel and Bake House - 22 min drive
  • Araliya City Food Court - 22 min drive

About this property

Heritance Tea Factory

A great choice for a stay in Kandapola, Heritance Tea Factory features an airport shuttle. Guests can indulge in spa services at the spa, and Kenmare Restaurant serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a terrace. Fellow travelers like the helpful staff and restaurant.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 4 floors


  • Check-in time from 2:00 PM - 9:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site


  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Mini golf
  • Playground

What to do

  • Ecotours
  • Mini golf


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Piano
  • Fitness center
  • Full-service spa


  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking


  • English

Room amenities

Be entertained

  • LCD television

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is open daily.


Kenmare Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Kenmare restaurant - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22 for adults and USD 11 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for an additional charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


<p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Heritance Tea
Heritance Tea Factory
Heritance Tea Factory Hotel
Heritance Tea Factory Hotel Nuwara Eliya
Heritance Tea Factory Nuwara Eliya
Tea Factory
Tea Factory Heritance
Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Heritance Tea Factory Hotel
Heritance Tea Factory Kandapola
Heritance Tea Factory Hotel Kandapola

Frequently asked questions

Does Heritance Tea Factory offer free cancellation for a full refund?
Yes, Heritance Tea Factory does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Heritance Tea Factory?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at Heritance Tea Factory on 18 February 2023 start from ₹11,485, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Heritance Tea Factory?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Heritance Tea Factory?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Heritance Tea Factory?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Heritance Tea Factory?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Heritance Tea Factory?
You can check in from 2:00 PM - 9:30 PM. Check-out time is noon.
What is there to do at Heritance Tea Factory and nearby?
Onsite recreation at Heritance Tea Factory includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a fitness center and spa services. Heritance Tea Factory also has a picnic area and a garden.
Are there restaurants at or near Heritance Tea Factory?
Yes, there's an onsite restaurant, Kenmare Restaurant. Nearby restaurants include Milano (8 mi), De Silva Food (8 mi), and Sri Ambaal (8.1 mi).







Staff & service




Property conditions & facilities




10/10 Exceptional

Fabulous hotel and service was fantastic. Beautiful picturesque surroundings. The staff were courteous & went above & beyond to make us feel welcome and special. Special mention to Gawshal the Duty Manager and Nuwan the Restaurent Manager for their excellent service & care. This is a must visit hotel on your visit to Sri Lanka.
Michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The place and people are awesome, the food and service likewise. It was truly exceptional and the team should be very proud- a unique experience. The hotels rooms are not to the same standard as everything else but this is something that can be easily fixed with new drapes and carpet.
Clare, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified guest review

10/10 Exceptional

Must stay here in Nuwara eliya
Amazing experience staying at this property. Highly recommended..
NIKET, 2-night business trip
Verified guest review

10/10 Exceptional

Beautiful location and ambience. Great service. Food quality was below expectations.
Yatin, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The Heritance Tea Factory is a great place to experience. The staff are wonderful, the food is very good and all in all we’re very glad we stayed. The bathrooms are a bit passé and the décor is a bit drab... but... do go! The surrounding area is truly stunning and the cottage garden is enchanting. So much to do and see... a great quirky experience.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

What a magical place. We had a room with a balcony which I would highly recommend as the views and crystal clear air are stunning. The standard of the room and the friendliness and professionalism of the staff was first class. The food was excellent. I cannot recommend this hotel highly enough.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Attentive staff. Spectacular vistas. Good food. Access via car is a bit difficult but well worth it.
Nisheeth, 2-night family trip
Verified Expedia guest review

2/10 Poor

I booked this hotel but then called the hotel within 2 hours of booking it to cancel it due to it being much farther drive from the city than searched. The hotel manager refused to refund me even though I never went and called right after I booked. said to me it is the hotels decision if I can be refunded. Horrible experience.
1-night trip
Verified guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review