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All properties in Hue (and vicinity), Thua Thien-Hue (province), Vietnam

Imperial Hotel Hue

Luxury hotel with spa, near Imperial City

  • Free WiFi and free parking

Property renovations and closures

  • This property is closed from January 1 2021 to September 30 2021 (dates subject to change).

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 95.
1 / 95Outdoor Pool
8.8.Fabulous.
  • Lovely hotel. Excellent position within walking distance of the Perfume River and…

    Mar 10, 2020

  • Over-all we like this hotel, except the the room wooden floor boards does not seem solid…

    Jan 17, 2020

See all 91 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 194 smoke-free guestrooms
  • Daily housekeeping
  • Casino
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool and 5 spa tubs

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Separate sitting area

What’s around

  • In Hue City Centre
  • Imperial City - 21 min walk
  • Truongtien Bridge - 8 min walk
  • Dong Ba Market - 11 min walk
  • Museum of Royal Antiquities - 18 min walk
  • An Dinh Palace - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, River View
  • Junior Suite, River View
  • Imperial Suite
  • Deluxe Room, River View, Executive Level
  • Junior Suite, River View, Executive Level

What’s around

Landmarks

  • In Hue City Centre
  • Imperial City - 21 min walk
  • Truongtien Bridge - 8 min walk
  • Dong Ba Market - 11 min walk
  • Museum of Royal Antiquities - 18 min walk
  • An Dinh Palace - 20 min walk
  • Bao Quoc Temple - 27 min walk
  • Con Hen - 37 min walk
  • Nam Giao Esplanade - 2.5 mi / 4 km
  • Tu Hieu Pagoda - 2.8 mi / 4.5 km
  • Phuoc Duyen Pagoda - 3.5 mi / 5.6 km

Getting around

  • Hue (HUI-Phu Bai Intl.) - 27 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
map

At a glance

Hotel size

  • This hotel has 194 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Casino
  • Swim-up bar
  • Number of spa tubs - 5
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3767
  • Conference space size (meters) - 350
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Low-height counters/sink
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Royal Spa has 7 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Imperial - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Yoshihara - This restaurant specializes in Japanese cuisine. Reservations are required. Open daily.

Royal Dinin - This restaurant specializes in regional cuisine. Reservations are required. Open daily.

Kings Panorama - Onsite bar. Reservations are required. Open daily.

Starlight Lounge - Onsite restaurant. Reservations are required. Open daily.

Small print

Also known as

  • Hue Imperial
  • Hue Imperial Hotel
  • Imperial Hotel Hue
  • Imperial Hue
  • Imperial Hue Hotel
  • Imperial Hotel Hue Hue
  • Imperial Hotel Hue Hotel
  • Imperial Hotel Hue Hotel Hue

Optional extras

Early check-in can be arranged for an extra charge of USD 60 (subject to availability)

Late check-out can be arranged for an extra charge of USD 60 (subject to availability)

Rollaway beds are available for USD 40.0 per night

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 25 per person (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: USD 60 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Imperial Hotel Hue does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from January 1 2021 to September 30 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. There's a charge of USD 60 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 60 (subject to availability). Express check-in and check-out are available.
  • Yes, there are 4 onsite restaurants, featuring Vietnamese cuisine. Nearby restaurants include La Boulangerie Francaise (4-min walk), Ganesh Indian Restaurant (4-min walk), and Family Home Restaurant (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 25 per person one way.
  • Yes, there's a casino, featuring 16 slot machines and 2 gaming tables.
  • Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 5 spa tubs. Imperial Hotel Hue also has 2 bars, a casino, and an outdoor pool, as well as a sauna and a steam room.
8.8.Fabulous.
  • 10.0.Exceptional

    Lovely hotel bright spacious room overlooking the river and the city Good breakfast with lots of choices

    2 night trip, Dec 19, 2019

    Verified Expedia guest review

  • 4.0.Fair

    I booked a room with executive lounge access and paid extra for it and it doesn't even have a lounge and then they refused to provide a partial refund as they claimed it was a system glitch as they do offer afternoon tea, which we also did not get. Thankfully Expedia did provide me with a partial refund. Overall the hotel is very disappointing and certainly not the 5 stars it claims to have - very outdated room features, amenities, general state of the building and the food was quite poor as well (breakfast, dinner which was served in the lounge as the restaurant had not been set up yet when we went there at 20:30 on Saturday night). The staff were quite friendly but did not speak much English and the hotel seem to cater more to Asian travel groups (Korean, Chinese, Japanese).It has a good location close to the Imperial City but so do other hotels in the vicinity that looked much better so I would not recommend it

    3 night trip, Dec 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice hotel, strategic location, friendly staff.

    Mark, 2 night romance trip, Dec 7, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    Pleasant corporate hotel

    Very large hotel with wide range of facilities but rather corporate. Pleasant staff but not as helpful as in other smaller hotels. Food was good at breakfast and wide selection of different dishes. Didn’t use all facilities. Reception staff helpful.

    Peter, 2 night trip, Nov 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really enjoyed the ambience of the hotel. Unique atmosphere

    1 night trip with friends, Aug 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Spa is not good there.

    We tried the massage at the hotel’s Spa. It just hurt and was not relaxing at all. I should have asked to have a different masseuse, but I didn’t and I regret I didn’t. Also a friend who had facial was bitten by mosquitoes in the room for a few spots. I should have gone to a different spa, if only we had known!

    2 night trip with friends, Aug 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Property in Hue - centrally located

    Staff and hotel were outstanding, will stay there again and highly recommend the property!

    Scott, 1 night trip, Jul 23, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    the property is old and not well maintained. it's smell bad in the room and the gym. there were pigeons drinking water of the swimming pool.

    2 night family trip, Jul 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Awesome

    Amazing hotel. Staff was beyond exceptional!

    Joyce, 2 night romance trip, Jul 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Splendour on the south side of the Perfumed River!

    This is a major hotel in Hue. Nice views of the Perfumed River from the upper floors. The view of the sunset from the bar on the 16th floor is spectacular. The main attraction in Hue is the Imperial City. Walkable from the Imperial, but best to take transport if the weather is hot!

    R J, 4 night trip, May 19, 2019

    Verified Hotels.com guest review

See all 91 reviews