Hacienda Puno

Photo gallery for Hacienda Puno

Primary image
Memory foam beds, in-room safe, desk, soundproofing
Memory foam beds, in-room safe, desk, soundproofing
Memory foam beds, in-room safe, desk, soundproofing
Memory foam beds, in-room safe, desk, soundproofing

Overview of Hacienda Puno

Hacienda Puno

3.0 star property
Lakefront hotel in Puno with restaurant and bar/lounge

7.8/10 Good

153 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
Jr. Deustua 297, Puno, Puno, 21001
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • Area shuttle
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Puno
  • Lake Titicaca - 8 min drive

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 71 min drive
  • Puno Station - 7 min walk
  • Area shuttle (surcharge)

About this property

Hacienda Puno

Located near a train station, Hacienda Puno is a great choice for a stay in Puno. For a bite to eat, guests can check out Taypicamana, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers like the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 64 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from noon - 5:30 AM
  • Minimum check-in age - 18
  • Check-out time is 9:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 33 lbs)*
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2005
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Elevator

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Taypicamana - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Area shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of PEN 62.25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts major credit cards. Cash is not accepted.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Hacienda Hotel Puno
Hacienda Puno
La Hacienda Hotel Puno
Hacienda Puno Hotel
Hacienda Puno Puno
Hacienda Puno Hotel
Hacienda Puno Hotel Puno

Frequently asked questions

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Clean facilities renovated and for what you pay it’s worth it . Better choice of breakfast .
Solomon, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Anita, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location, nice staff
Iris wai ping, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

A real gem in Puno!
The Hacienda Puno Hotel is a gem in Puno. The service is very friendly, the condition is very good, the location is perfect, and is a real value for the cost. The breakfast is plentiful and included but the cost of the food in the restaurant is a bit expensive.
Eliezer, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly Staff
Extremely friendly staff. I arrived late and left early so I did not get to use all of the facilities. The staff prepared a nice boxed breakfast without me asking. Loved having an elevator and the room was larger than average. It took a while for the electric wall heater to warm the room but there were plenty of warm blankets already on the bed. My room had a bay window complete with desk. The street noise did not bother me but if you are a light sleeper ask for a room away from the street.
William, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pleasant plave for one night
The hotel is in easy walking distance to the plaza and other points of interest in Puno. Out room was a bit spartan, but very clean with comfortable beds. Fine for a twelve hour stay.
Mimi, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel
Nice hotel near Puno downtown and only 5 minutes in car to the port
Ricardo , 1-night trip
Verified Expedia guest review

2/10 Poor

Hacienda Puno
Changed their prices on us. Charged us 35 soles more for the tour we were on with other people and then the other folks all had lunch included in their tours but not us. Nope our hotel didn’t book us lunches. Lastly, the place smells like cigarettes really bad. They get large tour groups that check in at all hours and just smoke in the lobby and their rooms, within minutes your room will smell like an ash tray.
Joe, 1-night trip with friends
Verified Hotels.com guest review