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Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel

No-frills San Antonio hotel with outdoor pool

  • Free on-the-go breakfast, free WiFi, and free parking
From
Rs7,267

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102 Spencer Lane, San Antonio, 78201, TX, United States of America
7.2.Good.
  • It was sub par. 1. There was no full curtain closure, just had thin veil white which…

    Jun 12, 2021

  • Amazing

    May 31, 2021

See all 406 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Quiet
Easy parking
Safe
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 80 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • Wonderland of the Americas Mall - 30 min walk
  • San Antonio Zoo and Aquarium - 5 mi / 8.1 km
  • North Star Mall - 5.3 mi / 8.5 km
  • Market Square - 5.8 mi / 9.3 km
  • River Walk - 6 mi / 9.6 km
  • St. Mary's University - 4.4 mi / 7.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking (Leisure)
  • Standard Room
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Executive Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Suite, 1 Twin Bed, Accessible, Non Smoking (Mobility)
  • Deluxe Suite, 1 Twin Bed, Accessible, Non Smoking

Location

102 Spencer Lane, San Antonio, 78201, TX, United States of America
  • Wonderland of the Americas Mall - 30 min walk
  • San Antonio Zoo and Aquarium - 5 mi / 8.1 km
  • North Star Mall - 5.3 mi / 8.5 km

What’s around

Landmarks

  • Wonderland of the Americas Mall - 30 min walk
  • San Antonio Zoo and Aquarium - 5 mi / 8.1 km
  • North Star Mall - 5.3 mi / 8.5 km
  • Market Square - 5.8 mi / 9.3 km
  • River Walk - 6 mi / 9.6 km
  • St. Mary's University - 4.4 mi / 7.1 km
  • Trinity University - 4.9 mi / 7.9 km
  • San Antonio Botanical Gardens - 6 mi / 9.7 km
  • San Antonio Majestic Theater - 6.1 mi / 9.7 km
  • Joint Base San Antonio - 6.1 mi / 9.8 km
  • Pearl District - 6.8 mi / 10.9 km

Getting around

  • San Antonio International Airport (SAT) - 12 min drive
  • San Antonio Station - 13 min drive

At a glance

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Braille signage
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • Holiday Inn Express Hotel San Antonio-Medical Area
  • Holiday Inn Express San Antonio-Medical Area
  • Holiday Inn Express Suites San Antonio NW Medical Area

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 10:00 AM to 10:00 PM.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Bill Miller BBQ (4-min walk), IHOP (5-min walk), and Whataburger (14-min walk).
  • Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel has an outdoor pool and a fitness center.
7.2.Good.
  • 6.0.Good

    Checking Staff was friendly and accommodating. The toilet and found we’re both out of order and we moved to a room down the hall.

    Lisa, 1 night family trip, Apr 24, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Don't waste your money!

    The worst experience in "Holiday Inn Express" & in similar class hotel I have ever had! Low class, bad service! I had stayed in atleast two other Holiday Inn Express hotels and several other hotels in same level & same class as Holiday Inn Express before, but this one was totally different, I don’t know WHY??!!??!! Room: it didn't look bad as far as being Clean, but A/C unit was old & noisy, Old small TV(40" or even smaller), of course small for a 2-queen beds room! Nothing was available to hang the towels in bathroom!!!! Just one small face soap & one travel size lotion in bathroom for 4 guests!!!!! Hallway & Elevator: Was not clean at all! Breakfast was terrible, not serving in dining room neither in guests rooms!!!! There was just few things in the kitchen you could grab between 7:00a.m and 9:00, while everything was gone at 8:40!!!! There was just milk, orange juice (small size CAN), cereal & small packs of pie cookies! It looked it was running by just one person like a local motel, nothing was as a big chain hotel at all!

    1 night family trip, Apr 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Would definitely stay here again

    Mark, 2 night family trip, Apr 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Holiday Inn Suite Vance Jackson

    Great place 2 stay w family n friends. Grab n go breakfast was good n room was great n cleaned. I would stay again.

    Richard, 1 night business trip, Apr 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    No mask!

    Front desk personnel (Thomas M) was not wearing a mask, disregarding the must wear a mask sign that was right in front of him, and on the entry door.

    Rhonda, 1 night trip with friends, Apr 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Phone in room was not working, there was no iron in the room, had to go down 2 flights of stairs to request an iron. After waiting for 20 minutes, I received the iron, but was not working.

    Edna, 1 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very convenient to where I worked. Food and shopping near by. Room very clean and comfortable. My only complaint was noise from the hallway. You could hear everyone walking by. But otherwise excellent place to stay and I’ll definitely stay again.

    Jaime, 1 night business trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Property was dirty, broken glass in parking lot for several days, inside elevator doors were dirty and had graffiti scratched onto them. Room seemed very clean. Staff at front desk was excellent and very helpful. Snack bar was almost totally empty of food.

    2 night family trip, Mar 16, 2021

    Verified Expedia guest review

  • 6.0.Good

    TV was not working properly & neither was the toilet.

    2 night family trip, Mar 16, 2021

    Verified Orbitz guest review

  • 8.0.Very good

    Rooms are clean and customer service helpful

    ADENIYI, 1 night family trip, Mar 15, 2021

    Verified Hotels.com guest review

See all 406 reviews