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Aparthotel HSM Lago Park

3.0 star property
Family-friendly aparthotel with restaurant, near Playa de Muro

Photo gallery for Aparthotel HSM Lago Park

Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Reception
TV, ping pong
Bar (on property)
Fridge, microwave, stovetop, coffee/tea maker
Nestled near Playa de Muro, Aparthotel HSM Lago Park offers an exciting escape. Unwind at the swim-up bar or let kids play on the playground while you lounge by the pool. With a restaurant serving breakfast and dinner, table tennis, and multilingual staff always ready to help.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Pool
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • 135 smoke-free apartments
  • Near the beach
  • Restaurant and bar/lounge
  • Nightclub
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Seasonal outdoor pool
  • Children's pool

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Kitchenette
  • Private bathroom

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Studio, Balcony

Free WiFi, bed sheets

Premium Studio, Balcony

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Private bathroom
Hair dryer
Microwave
  • 15 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Sofa Beds

View all photos for Premium Apartment, Balcony (BRUNCH UNLIMITED)

View from room

Premium Apartment, Balcony (BRUNCH UNLIMITED)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Studio, Balcony (BRUNCH UNLIMITED)

Free WiFi, bed sheets

Premium Studio, Balcony (BRUNCH UNLIMITED)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Private bathroom
Hair dryer
Microwave
  • Studio
  • Sleeps 2
  • 2 Twin Sofa Beds

View all photos for Premium Apartment, 1 Bedroom, Balcony

View from room

Premium Apartment, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the area

Map
Calle Yola s/n, Playa de Muro, Muro, Mallorca, 7458

What's nearby

  • Playa de Muro - 5 min walk
  • Albufera Natural Park - 3 min drive
  • Alcúdia Beach - 5 min drive
  • Hidropark - 5 min drive
  • Alcúdia Port - 6 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 48 min drive
  • Sa Pobla Station - 11 min drive
  • Inca Station - 25 min drive
  • Inca Enllac Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bellevue - ‬4 min drive
  • ‪L’Épicerie Alcudia - ‬10 min walk
  • ‪S'àmfora - ‬3 min drive
  • ‪El Loro Verde - ‬3 min drive
  • ‪Playero - ‬3 min drive

About this property

Aparthotel HSM Lago Park

Aparthotel HSM Lago Park puts you within a 5-minute walk of Playa de Muro and features a nightclub and a free kids' club. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Restaurante Buffet, which serves breakfast and dinner. A poolside bar and a fitness center are other highlights, and apartments offer conveniences like refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

Languages

English, French, German, Lithuanian, Polish, Russian, Spanish

At a glance

DONE

Property size

    • 135 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking within 66 ft
DONE

Transfers

    • Airport shuttle*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach
  • Beach umbrellas
  • Beach sun loungers

Pool/Spa

  • Seasonal outdoor pool
  • Umbrellas
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free offsite parking within 66 ft
  • Roundtrip airport shuttle (surcharge)
  • On site car rental

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground
  • Children's games
  • Children's toys

Restaurants on site

  • Restaurante Buffet
  • Snack-Bar Pool Bar

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 8:00 AM–1:00 PM: EUR 25 for adults and EUR 15 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Free toiletries
  • Towels provided

Entertainment

  • TV with cable service
  • Pool or billiards table
  • Table tennis
  • Arcade/game room

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • Safe (surcharge)
  • ATM/banking services
  • 24-hour front desk

Location highlights

  • Near the sea

Things to do

  • Fitness center
  • Nightclub
  • Bicycle rentals on site
  • Scuba diving nearby
  • Mountain biking nearby
  • Snorkeling nearby
  • Bicycle rentals nearby
  • Sailing nearby
  • Golf nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 135 rooms
  • 4 floors
  • 2 buildings
  • Built in 1994

Special features

Dining

Restaurante Buffet - This buffet restaurant serves breakfast and dinner.
Snack-Bar Pool Bar - This café serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night, up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle service is offered for an extra charge
  • Safes in guestrooms can be used for EUR 30 per week

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from May to October

Policies

Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts major credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.

Also known as

Apartamentos HSM Lago Park
Apartamentos HSM Lago Park Alcudia
Apartamentos HSM Lago Park Aparthotel
Apartamentos HSM Lago Park Aparthotel Alcudia
Apartamentos Hsm Lago Park Hotel Playa De Muro
Apartamentos HSM Lago Park Aparthotel Muro
Apartamentos HSM Lago Park Muro
Apartamentos HSM go Park
Apartamentos HSM Lago Park
Aparthotel HSM Lago Park Muro
Aparthotel HSM Lago Park Aparthotel
Aparthotel HSM Lago Park Aparthotel Muro

Frequently asked questions

Does Aparthotel HSM Lago Park offer free cancellation for a full refund?

Yes, Aparthotel HSM Lago Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aparthotel HSM Lago Park?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Aparthotel HSM Lago Park?

Sorry, pets aren't allowed.

Is parking offered on site at Aparthotel HSM Lago Park?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Aparthotel HSM Lago Park?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Aparthotel HSM Lago Park?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Aparthotel HSM Lago Park and nearby?

Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course. Enjoy amenities like a nightclub, a seasonal outdoor pool, and a fitness center. Aparthotel HSM Lago Park also has an arcade.

Are there restaurants at or near Aparthotel HSM Lago Park?

Yes, there's an onsite restaurant, Restaurante Buffet.

Does Aparthotel HSM Lago Park have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

Does Aparthotel HSM Lago Park have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Aparthotel HSM Lago Park like?

Aparthotel HSM Lago Park is a short 5-minute walk from Playa de Muro and 6 minutes' walk from Platja dels Francesos.

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Aparthotel HSM Lago Park Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Great location for food and shopping. Rooms were very good. Nice kitchen etc. Location next to a children's play area and bar. Could be noisy on occasions. Overall we liked it.
Keith, 5-night trip

10/10 Exceptional

Amazing staff (hola Jurate ;)), very close to the beach, good breakfast and dinner options. Been coming here for years and will be back again !
Zygimantas, 7-night trip

10/10 Exceptional

Very clean and staff were friendly we’re coming back next year
alex, 10-night trip

6/10 Good

Booked last minute
All good, they even changed our rooms and provided some mozzie spay, we arrived in a big breading season
Daniel, 3-night trip

8/10 Very good

The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.
Louise, 5-night trip

8/10 Very good

Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
Amber, 5-night trip

6/10 Good

Not the right Value for the Money Spent
Staff at the Hotel was veru good. I had book am accomodation for my familty of 3.. I was given a room in the extended part of hotel , which didnt give a good feel .. it is cut off from Main Building .. It is an average accomodation.
Rahul, 4-night trip

10/10 Exceptional

We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant
Ruslan, 8-night trip

10/10 Exceptional

very good
HALYNA, 13-night trip

10/10 Exceptional

Perfect for a week with friends
A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day.
Mai-Britt, 7-night trip

8/10 Very good

Good
Nguyen, 3-night trip

10/10 Exceptional

We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!
Kate, 13-night trip

8/10 Very good

I arrived early at the property, whereby the staff went out of their way way to provide my accommodation. I was also upgraded free of charge to a one bed, as the studio I had selected had been double-booked. The whole team were pleasant and polite at all times, and dealt with all my queries efficiently. The onsite cycle hire was useful, though the bikes could be a bit more up-to-date considering the hire charges (almost 100 euros for 2 days) be aware helmets, pedals etc. are all extras. I found the area a bit quiet in terms of evening entertainment, though a short bus ride into Alcudia soon remedied that.
William, 4-night trip

6/10 Good

The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.
Rebecca, 7-night trip

8/10 Very good

Flussläufig am Meer, gute Zimmer, Kühlschrank mit Eisfach, ebenerdige Dusche. Speisenauswahl war okay- vorallem für den Preis. Das Benehmen der Eltern mit Kleinkindern sollte nicht geduldet werden. Wir hatten so viel Mitleid mit den Angestellten, wenn Eltern es erlaubten, dass Kleinkinder das Essen auf den Boden warfen UND die Eltern es NICHT wegmachten, sondern die Kellnerin!!! Freundlicher und aufmerksamer Service.
Maximiliane, 10-night trip

6/10 Good

4-night trip

8/10 Very good

Die Atmosphäre und zentrale Lage war sehr angenehm. Zimmer mit Balkon war sehr schön. Über die unglaubliche laute Musik am Abend könnte man nochmal reden. Diese ging schon unglaublich lange,sehr laut.
Mandy, 4-night trip

8/10 Very good

Lo aconsejo. El personal muy amable
Antonio, 6-night trip

6/10 Good

Personnel de l'hôtel agréable en particulier les dames de ménage. Environnement bruyant le soir avec une chambre donnant sur un bar.
ERIC, 7-night trip

6/10 Good

Prisvärt och trevligt
Personalen var hjälpsamma och trevliga. Frukosten var över förväntan med tanke på priset, så det var väldigt bra, mycket variation och kvalite. Middagen/lunchbuffen var inte alls bra eller prisvärd, det skulle jag inte rekommendera. Sängarna var stenhårda och första rummet vi fick var mot poolen där alla kvällsshower var, vi fick byta rum utan problem efter några nätter när vi sagt till. Poolerna var bra och aktiviteterna för barn var roliga för små barn. Jag skulle absolut kunna komma tillbaka igen med familjen.
Marcela, 10-night trip

8/10 Very good

man fühlt sich wohl als Feriengast
Das Apartment ist praktisch, geräumig und gepflegt. In der Umgebung findet man praktisch alles.
Fernando, 8-night trip

8/10 Very good

Posizione molto comoda per la spiaggia (5 minuti a piedi) e circondata da negozi e ristoranti. Il locale al piano terra tiene musica alta fino a mezzanotte. Bagno pulito e moderno, doccia ampia, pulizie 5 giorni su 7, letti abbastanza comodi.
Giovanni, 10-night trip

10/10 Exceptional

Dejan, 12-night trip

10/10 Exceptional

Will come back
Marta, 12-night trip

8/10 Very good

Luis, 9-night trip