Walter au Lac

Photo gallery for Walter au Lac

Primary image
Outdoor spa tub
Outdoor spa tub
Outdoor spa tub
View from room

Overview of Walter au Lac

Walter au Lac

3.0 star property
City-center hotel within walking distance of LAC Lugano Arte e Cultura

8.6/10 Fabulous

368 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Piazza Rezzonico 7, Lugano, TI, 6900
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Spa tub
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Lugano City-Centre
  • Lake Lugano - 1 min drive
  • Via Nassa - 1 min drive
  • Parco Ciani - 1 min drive
  • University of Lugano - 6 min drive
  • Funicolare Monte Brè - Cassarate Station - 3 min drive
  • Pista La Resega - 12 min drive
  • Monte San Salvatore - 5 min drive
  • Swissminiatur - 10 min drive
  • Baptisterium Riva San Vitale - 24 min drive
  • FoxTown Factory Stores - 19 min drive

Getting around

  • Lugano (LUG-Agno) - 14 min drive
  • Milan Malpensa Airport (MXP) - 54 min drive
  • Lugano Station - 8 min walk
  • Lugano (QDL-Lugano Rail Station) - 9 min walk
  • Lugano-Paradiso - 21 min walk
  • Lugano Funicular Station - 8 min walk
  • Airport shuttle (surcharge)

About this property

Walter au Lac

Walter au Lac is just 3.8 mi (6.1 km) from the airport and offers a shuttle. Guests can enjoy the spa tub, and hiking/biking trails and mountain biking are nearby. Other highlights include a rooftop terrace and a terrace. Fellow travelers love the helpful staff and location. Public transportation is close by: Lugano Funicular Station is just 8 minutes by foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (CHF 28 per night; discounts available)

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:30 AM

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Spa tub

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Filipino
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.80 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed between January 20 and March 3.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for CHF 20.0 per day
  • Rollaway beds are available for CHF 50.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs CHF 28 per night (984 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Walter au
Walter au Lac
Walter au Lac Hotel
Walter au Lac Hotel Lugano
Walter au Lac Lugano
Walter au Lac Hotel
Walter au Lac Lugano
Walter au Lac Hotel Lugano

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great position, right on the lake and close to everything. The woman at Reception was so helpful and welcoming. The room was very comfy with a magnificent view. Highly recommend.
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel with lake view in the old town
The hotel is well located right in the old town facing the lake. The rooms are traditional rooms with traditional wooden wardrobes, split level air conditioning, and hot water heating. A sumptuous buffet is being served in the restaurant overlooking the lake. The only problem was that the safe deposit box was not working.
Kah Kay, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Daniel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

kenneth, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing view, friendly team, very good breakfast
Viktor, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place to stay
Location of the hotel is amazing, there were amazing views of the lake and the mountains from my room window. The staff is very efficient and polite. I think it is a great option when visiting Lugano. I would stay there if I have the chance to visit Lugano again. The pillows were a little flat for my test. Everything but that tinny detail was excellent.
wendy, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Wendie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 1-night trip
Verified Hotels.com guest review