Hotel was nice, very clean rooms, large rooms, wonderful spa facilities and pool, nice staff (some not so good at speaking english but most do alright). We were given the option of paying for all inclusive upon our arrival which included open bar, lunch and dinner. The food served at dinner was really good and definitely worth the price. They offer a family friendly spa area and an adult spa area, the adult area is a clothes free zone but you can wear robes and towels. The bus takes you and picks you up from the mountain (but you have to call for a pickup), the public bus stops close to the hotel. Downsides were that it is good that they offer the all inclusive because there isn't much else by the hotel, it's about 0.5 miles outside Saalbach and 1.5 miles outside Hinterglemm. The spa tub (hot tub) was probably only about 90 deg F which really disappointed after a long day snowboarding. Our room was right above the lobby / restaurant area and we could hear everything, chairs moving, people talking, tables being cleared and one night a musician played until about 10pm. That was loud enough but the walls were also very thin, could hear everyone in the hallway, people walking with ski pants or kids making noise. For the price I feel like the hotel was a bit of a letdown in terms of comfort and condition but if we had kids with us I think it would have been a good fit.