HOTEL EL ENCANTO offers a charming retreat near the zoo. Stay connected with in-room WiFi, stock up on essentials at the grocery/convenience store, and enjoy 24-hour front desk service for a seamless stay.
Reviews
7.07.0 out of 10
Good
Popular amenities
24/7 front desk
Non-smoking
Pet-friendly
Free WiFi
Free parking
Main amenities (4)
Daily housekeeping
24-hour front desk
Convenience store
Refrigerator in a common area
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Free self parking
Grocery/convenience store
Free toiletries
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Design Room
Design Room
Highlights
Private indoor hot tub
Flat-screen TV
2 bedrooms
Private bathroom
Free bottled water
2 living rooms
Daily housekeeping
Sleeps 2
1 King Bed
View all photos for Family Double or Twin Room, 2 Bedrooms
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 52 min drive
Benito Juarez International Airport (MEX) - 64 min drive
Restaurants
Punto y Coma - 9 min walk
El Cafecito de Ale Otumba - 13 min walk
Cafetería la gloria - 10 min walk
Vertigo Bar - 9 min walk
Quinta los Limones - 7 min drive
About this property
HOTEL EL ENCANTO
When you stay at HOTEL EL ENCANTO, you'll be within a 15-minute drive of Teotihuacan Archaeological Site and Pyramid of the Sun. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails and mountain biking.
Languages
Spanish
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Private dining
Shared refrigerator
Traveling with children
Grocery/convenience store
What to do
Hiking/biking trails nearby
Mountain biking nearby
Services
24-hour front desk
Romance packages
Room amenities
Be entertained
Flat-screen television
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Children & extra beds
Rollaway beds are available for MXN 200 per day
Pets
Pets are allowed for an extra charge of MXN 200 per pet (may vary based on length of stay), plus a one-time cleaning fee of MXN 100
Policies
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
HOTEL EL ENCANTO Hotel
HOTEL EL ENCANTO Otumba
HOTEL EL ENCANTO Hotel Otumba
Frequently asked questions
Does HOTEL EL ENCANTO offer free cancellation for a full refund?
Yes, HOTEL EL ENCANTO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HOTEL EL ENCANTO?
Yes, dogs are welcome. There's a charge of MXN 200 per pet, per day.
Is parking offered on site at HOTEL EL ENCANTO?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at HOTEL EL ENCANTO?
Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at HOTEL EL ENCANTO and nearby?
Have fun with nearby activities like hiking and mountain biking.
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HOTEL EL ENCANTO Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
4.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Good
27 December 2024
En general bien solo para dormir
Fue una estancia corta, en general el hotel es pequeño pero cómodo, aunque hubo varios puntos en contra, al llegar la terminal no servía por lo que tuvimos que hacer transferencia, la habitación solo tenía una cobija y hacía mucho frío, pedimos otra y si nos la dieron. Y el baño no servía bien ya que se tiraba el agua.