I was most disappointed by this hotel. When we arrived the lady in reception was less than friendly, which is always a shame, but if you only need to check in it’s not so bad. Sadly we needed more, when I tried to find out about the spa she just shrugged at me, even when I asked I French I just got shrugged at, at this point I gave up. We then thought we would explore the area as it says in the info that the hotel is opposite the salt marshes. If by opposite the salt marshes they mean, the salt marshes that have been built on and is now a retail complex, yes true but not quite what we wanted! We returned to hotel room thinking a nice shower after a long days travelling would be nice. At which point we discovered there was no hot water. Another trip to the friendly receptionist, yes she was aware they had no hot water, there had been an issue. You would at least think they would tell you this when you check in! Could we expect hot water at any Point during our stay? Ah the now familiar shrug!
I will not be staying here again and likely avoiding Best Westerns generally If this is what you have to put up with.
Not recommended.