6/10 Good
16 December 2024
First time we’ve had an issue here
Our stay was ok with exception of our door keypad not working. It did work on our initial entry into the room. It was very difficult for the next couple entries. After that it didn’t work at all. I thought it might be the key cards so I ask clerk to reprogram., which she did. She said “I may want to try both cards at the same time. The thickness of the cards sometimes makes a difference. We have been having trouble with the card reader for that room.” The reprogrammed cards didn’t work. It was late enough into the evening I didn’t want to bother with any longer. I’m don’t know why anyone would be given a room without a questionable working keypad?? Everything else with the hotel was fine. We have stayed here several times and it has always been a good stay.
David
David, 1-night family trip
Verified Hotels.com guest review