10/10 Exceptional
12 April 2023
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
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Monasterio, A Belmond Hotel, Cusco
Photo gallery for Monasterio, A Belmond Hotel, Cusco
Overview of Monasterio, A Belmond Hotel, Cusco
Monasterio, A Belmond Hotel, Cusco
Luxury hotel with 2 restaurants, near Pre-Columbian Art Museum
9.6 out of 10 Exceptional
9.6/10 Exceptional
Property highlights
- Free breakfast
- Spa
- Airport transfer
- Pet-friendly
- Free WiFi
Plazoleta Nazarenas 337, Cusco, Cusco, 8002
Main amenities
- Daily housekeeping
- 2 restaurants and bar/lounge
- 24-hour room service
- Coffee shop/cafe
- Spa services
- In-room childcare
- 24-hour business center
- Business center
- Meeting rooms
- Airport shuttle
- Train station pick-up service
- 24-hour front desk
For families
- Children stay free
- Free cribs/infant beds
- In-room childcare (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
- Living room
Room options
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
View all photos for Superior Room
Superior Room
View all photos for Deluxe Room
Deluxe Room
View all photos for Superior Room (with Oxygen)
Superior Room (with Oxygen)
View all photos for Deluxe Room (with Oxygen)
Deluxe Room (with Oxygen)
View all photos for Deluxe Suite
Deluxe Suite
View all photos for Junior Suite
Junior Suite
View all photos for Superior Room, City View (with Oxygen)
Superior Room, City View (with Oxygen)
About this area
What's nearby
- In Cusco Historic Center
- Plaza de Armas - 4 min walk
- San Pedro Market - 3 min drive
Getting around
Restaurants
- Cicciolina - 2 min walk
- Kion - 2 min walk
- La Bodega 138 - 2 min walk
- Cholos - 2 min walk
- Uchu Peruvian Steakhouse - 1 min walk
About this property
Monasterio, A Belmond Hotel, Cusco
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorised Hotels (Peru)
Follows standard cleaning and disinfection practices of Belmond Protects (Belmond)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO), and CovidClean (Safehotels - global expert)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
At a glance
Hotel size
- 122 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in time from 3:00 PM - noon
- Express check-out available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11 AM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
- This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.
- All guests travelling with children, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed (dogs and cats only, up to 88 lbs per pet)*
- Service animals welcome
- Restrictions apply*
- Pets must be supervised
Internet
- Free WiFi in public areas
- Free WiFi (speed: 50+ Mbps) and wired Internet access in rooms
Parking
- No onsite parking
Transfers
- Airport shuttle on request (available 24 hours)*
- Train station pick-up from 5:00 AM to 11:00 PM*
Other information
- Smoke-free property
- No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
- Free buffet breakfast each morning 5:00 AM–10:30 AM
- 2 restaurants
- Bar/lounge
- Coffee shop
- 24-hour room service
Traveling with children
- Children stay free (see details)
- Childcare in room (surcharge)
Working away
- 24-hour business center
- Meeting rooms
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Porter/bellhop
- Romance packages
Facilities
- 1 building/tower
- Built in 1595
- Safe-deposit box at front desk
- Garden
- Spa services
- Vegan dining options
- Vegetarian dining options
- Locally-owned & organized tours & activities
- At least 10% of profits reinvested in community & sustainability
- At least 80% lighting from LEDs
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Reception hall
Accessibility
- Elevator
- Elevator door width (inches): 27
- In-room accessibility (select rooms)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Well-lit path to entrance
- 1 stairs to reach property
Room amenities
Be entertained
- IPod docking station
- DVD player
- 32-inch flat-screen TV
- Satellite TV channels
Home comfort
- Climate-controlled air conditioning and heating
- Minibar
- Coffee/tea maker
- Bathrobes and slippers
- Iron/ironing board (on request)
- Dryer
Sleep well
- Pillow menu
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Free crib/infant bed
What to enjoy
- Separate living room
Freshen up
- Private bathroom
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free newspapers
- Free WiFi (speed of 50+ Mbps) and free wired Internet
- Phone
- Electrical adapters/chargers
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Access via exterior corridors
- Water-efficient showers only
- Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
Illariy Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required.
El Tupay Restaurant - This fine-dining restaurant specializes in Peruvian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Lobby Bar - This bar serves brunch and lunch. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
Optional extras
- Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)
- Train station pick-up service is offered for an extra charge
- Late check-out can be arranged for an extra charge (subject to availability)
- Air conditioning is available for an extra charge
Children & extra beds
- In-room babysitting is available for an extra charge
- Rollaway beds are available for USD 77 per night
- Airport shuttle service for children costs USD 28 (one-way)
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of USD 100 per pet, per night
Pool, spa, & gym (if applicable)
- Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorised Hotels (Peru) and Belmond Protects (Belmond).
This property affirms that it adheres to the cleaning and disinfection practices of:
- COVID-19 Guidelines (CDC)
- COVID-19 Guidelines (WHO)
- CovidClean (Safehotels - global expert)
- GBAC STAR Facility Accreditation (global expert)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
State tax ID - 946687
Also known as
Hotel Monasterio
Hotel Monasterio Cusco
Monasterio
Monasterio Cusco
Monasterio Hotel
Belmond Hotel Monasterio Cusco
Belmond Hotel Monasterio
Belmond Monasterio Cusco
Belmond Monasterio
Monasterio Hotel Cusco
Belmond Hotel Monasterio
Monasterio, A Belmond Hotel, Cusco Hotel
Monasterio, A Belmond Hotel, Cusco Cusco
Monasterio, A Belmond Hotel, Cusco Hotel Cusco
Frequently asked questions
Reviews
9.6
Exceptional
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
31 March 2023
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