Destination
Guests
All properties in Rotorua (and vicinity), Bay of Plenty Region, New Zealand

Wai Ora Lakeside Spa Resort

Rotorua beach hotel with 2 outdoor pools and spa

  • Free WiFi
From
Rs5,958

Image gallery

  • View from Hotel
  • View from Hotel
  • Outdoor Pool
  • Outdoor Pool
  • View from Hotel
View from Hotel. Image 1 of 49.
1 / 49View from Hotel
8.2.Very good.
  • Great location. Literally 20 steps from the lake which overlooks their backyard. 3-5 min…

    Dec 15, 2019

  • Sadly our stay this time was not as good as a previous stay. The bed and pillows are the…

    Mar 31, 2021

See all 192 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Free WiFi
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Full-service spa
  • 2 outdoor pools and 4 spa tubs
  • Free area shuttle
  • Bar/lounge

What’s around

  • Te Amorangi Museum - 5 min walk
  • Polynesian Spa - 5.1 mi / 8.2 km
  • Lake Rotoiti - 6 mi / 9.7 km
  • Skyline Rotorua - 7.8 mi / 12.6 km
  • Lake Rotorua - 8.2 mi / 13.1 km
  • Whakarewarewa Hot Springs - 3.4 mi / 5.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Studio
  • Superior Suite
  • Panoramic Studio Suite, 1 King Bed, Lake View

Location

  • Te Amorangi Museum - 5 min walk
  • Polynesian Spa - 5.1 mi / 8.2 km
  • Lake Rotoiti - 6 mi / 9.7 km

What’s around

Landmarks

  • Te Amorangi Museum - 5 min walk
  • Polynesian Spa - 5.1 mi / 8.2 km
  • Lake Rotoiti - 6 mi / 9.7 km
  • Skyline Rotorua - 7.8 mi / 12.6 km
  • Lake Rotorua - 8.2 mi / 13.1 km
  • Whakarewarewa Hot Springs - 3.4 mi / 5.4 km
  • Redwoods Whakarewarewa Forest - 3.4 mi / 5.5 km
  • Whakarewarewa: The Living Maori Village - 4.7 mi / 7.6 km
  • Rotorua Central Mall - 4.8 mi / 7.8 km
  • Rotorua Golf Club - 4.9 mi / 7.9 km
  • Whakarewarewa Thermal Reserve - 4.9 mi / 7.9 km

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 80 min drive
  • Rotorua (ROT-Rotorua Regional) - 4 min drive
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Bar/lounge
  • Snack bar/deli

Things to do

  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Pool sun loungers
  • Number of spa tubs - 4
  • Pool umbrellas
  • Steam room
  • Sauna

Working away

  • Business center
  • One meeting room
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2007
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size single
  • Premium bedding

Things to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Netflix
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Wai Ora Spa has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Wai Ora
  • Wai Ora Spa Resort
  • Wai Ora Lakeside Hotel
  • Wai Ora Lakeside Resort
  • Wai Ora Lakeside Spa Rotorua
  • Wai Ora Lakeside Spa Resort Hotel
  • Wai Ora Lakeside Spa Resort Rotorua
  • Wai Ora Lakeside Spa Resort Hotel Rotorua
  • Wai Ora Lakeside
  • Wai Ora Lakeside Resort
  • Wai Ora Lakeside Spa
  • Wai Ora Lakeside Spa Resort
  • Wai Ora Lakeside Spa Resort Rotorua
  • Wai Ora Lakeside Spa Rotorua
  • Wai Ora Resort
  • Wai Ora Spa

Optional extras

Credit card charges are subject to an extra charge of 2.75 percent

Early check-in can be arranged for an extra charge of NZD 50.00 (subject to availability)

Late check-out can be arranged for an extra charge of NZD 50.00 (subject to availability)

Rollaway beds are available for NZD 60 per night

Policies

The seasonal pool is open from January to December.

Pool access available from 8 AM to 10:00 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: NZD 50.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Wai Ora Lakeside Spa Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there are 2 outdoor pools. Guests have pool access from 8 AM to 10:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 9:00 PM. There's a charge of NZD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 50.00 (subject to availability).
  • Yes. Nearby restaurants include Capers Epicuran (4.9 mi), Yamato Japanese Restaurant (5 mi), and Zippy Central (5 mi).
  • Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Wai Ora Lakeside Spa Resort also has 2 outdoor pools and a sauna, as well as a steam room and a garden.
8.2.Very good.
  • 8.0.Very good

    Small getaway

    Lovely location, nice room. The photos of the room were a little misleading -as the balcony area appeared to be bigger than what it was. Overall a clean and tidy hotel.

    3 night trip, Sep 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our room was lovely with a great view.There was no electric blanket but there was a hot water bottle.could have done with another blanket as the weather was cold.There was heating in the room but we didn’t have it on as too stuffy.Thank you.

    Maude, 1 night romance trip, Sep 9, 2020

    Verified Wotif guest review

  • 8.0.Very good

    Where's the Spa Resort?

    After waiting 10mins for someone to come to front desk for check in, the lady was lovely. She was the only one. After that, the service was soso, not much smiling or pleasantries. Eating at the desk is a little off putting.The superior suite was very spacious and well set out for myself and one child. Nice, comfy decor. Only gripe was cobwebs on the ceiling and a very murky glass shower screen with a broken seal. Otherwise was very good standard of cleanliness. Lucky we booked the suite as the in room spa was great! The outside SPA experience was very disappointing as far as a SPA RESORT goes. One outside spa seemed to be in operation and one very small, very shallow luke warm puddle. We didn't use that at all. I know I could have asked about the spa services but found it strange that wasn't advertised in the room with info. I looked online and in the end we visited an outside thermal pool location where I had a spa treatment. The Resort's Spa side would have made more money off me if they had a more pleasant offering. We didn't end up using the restaurant either as it felt empty and maybe that was a sign it wasn't any good. All in all the room was comfortable and perhaps because of that I might stay again. The whole resort could do better if they marketed better and perhaps smiled a bit.

    Anita, 5 night family trip, Jul 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The service was awesome, we really appreciated being shown around. The spas and pools were lovely. Only feedback would be the spa closest to the steam room doesn’t appear to be as hot as the other one at the back even though the temperatures say they’re the same on the screen, so maybe needs some maintenance? But otherwise we loved our stay.

    2 night romance trip, May 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Property is at the bottom of a residential road, giving access to Lake Rotorua. It is a beautiful, quiet and relaxing setting.

    1 night trip, Mar 11, 2020

    Verified Expedia guest review

  • 2.0.Poor

    It is a pig with lipstick. Half the things in our room were inoperable.

    1 night romance trip, Mar 7, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    Excellent

    Was amazing, i can highly recommend

    Gayleen, 2 night trip, Mar 4, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    A little disappointing. The room and the bathroom needed a good clean and the shower was mouldy. We brought it to their attention and were advised that someone would come and do an extra clean but that never happened. It was fairly quiet which was nice and the towels were nice.

    2 night family trip, Mar 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice place to stay

    Overall a very nice place to stay. Clean and spacious. Bit tricky to get luggage in/out as they are a couple of short steps to navigate in more than one place but there are ramps for handicap or rolling luggage (just look around as they aren't always easy to spot). They also have a lift to get to the second floor as well. Food is good - the breakfasts were nice and they do offer dinner in the restaurant on site as well (although a bit expensive).

    Carrie, 2 night family trip, Mar 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly staff. Good location. Spa hot tubs good. Pool nice

    Craig, 1 night family trip, Feb 26, 2020

    Verified Expedia guest review

See all 192 reviews