Nestled close to the historic Angkor Wat, Tunnel Urban Retreat offers a tranquil oasis with a lush garden, outdoor pool, and rejuvenating spa. Unwind at the coffee shop or bar while exploring nearby attractions like Pub Street and Angkor Night Market.
Siem Reap Art Center Night Market - 10 min walk - 0.9 km
Siem Reap Royal Residence - 4 min drive - 1.9 km
Getting around
Siem Reap Angkor Intl. Airport (SAI) - 59 min drive
Airport shuttle (surcharge)
Restaurants
Angkor Hand-Pulled Noodles & Dumplings - 7 min walk
Cambodian Muslim Restaurant - 4 min walk
Aroma Coffee Shop - 8 min walk
Tuk Tuk Restrant - 6 min walk
Lady Khmer Kitchen - 7 min walk
About this property
Tunnel Urban Retreat
Tunnel Urban Retreat puts you in a great location, within a 15-minute walk of Pub Street and Old Market Area. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy, or mani/pedis. An outdoor pool, a bar/lounge, and a terrace are other highlights.
At a glance
DONE
Hotel size
19 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
DONE
Pets
Pets stay for free (dogs and cats only, 2 total)
Service animals welcome
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free secured on-site self-parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
What to do
Bicycle tour information
Cooking classes
Bicycle rentals nearby
Horse riding nearby
Ziplining nearby
Working away
Meeting room
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Pool loungers
Romance packages
Facilities
4 buildings/towers
Built in 2015
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
An outdoor pool
Bicycle parking
Spa services
Massage/treatment rooms
At least 80% of food locally-sourced
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
At least 80% lighting from LEDs
Water dispenser
Accessibility
No elevator (single level property)
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
40-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Desk chair
Electrical adapters/chargers
Food and drink
Meal delivery service
Free bottled water
More
Housekeeping on request
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 6 for adults and USD 6 for children
Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way, maximum occupancy 3)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Airport shuttle service for children up to age 18 costs USD 25 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Mobile payment options include: Alipay.
Cashless transactions are available.
Also known as
Tunnel Urban Retreat Hotel
Tunnel Urban Retreat Siem Reap
Tunnel Urban Retreat Hotel Siem Reap
Frequently asked questions
Does Tunnel Urban Retreat offer free cancellation for a full refund?
Yes, Tunnel Urban Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tunnel Urban Retreat?
Yes, there's an outdoor pool.
Are pets allowed at Tunnel Urban Retreat?
Yes, cats and dogs stay free, with a limit of 2 total. Food and water bowls are available.
Is parking offered on site at Tunnel Urban Retreat?
Yes, there's free self parking.
Is airport shuttle service offered by Tunnel Urban Retreat?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at Tunnel Urban Retreat?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Tunnel Urban Retreat and nearby?
Have fun with nearby activities like cycling, horseback riding, and ziplining. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
Are there restaurants at or near Tunnel Urban Retreat?
Yes, there's an onsite restaurant.
What's the area around Tunnel Urban Retreat like?
Tunnel Urban Retreat is a short 9-minute walk from Angkor Night Market and 10 minutes' walk from Pub Street.
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Reviews
Tunnel Urban Retreat Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
10
Amenities
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The pool was very inviting and accommodating, providing a great experience for guests. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
8 January 2025
Excellent place. Quiet, peaceful & staff are just so friendly & helpful. Close to places to eat etc
Jasmine
Jasmine, 1-night trip
Verified
8/10 Very good
23 December 2025
Very nice staff
ian
ian, 4-night trip
Verified
10/10 Exceptional
29 January 2026
Staff was fabulous. So polite helpful always smiling
Claude
Claude, 2-night trip
Verified
10/10 Exceptional
28 January 2025
Amazing experience, good food, friendly and nice staff. Very accomodating
April
April, 4-night trip
Verified
10/10 Exceptional
2 January 2025
Wonderful stay in this lovely oasis. Very friendly, helpful staff. The pool is very accommodating and we had a great fun time. Nice uniquely designed room as its name, Tunnel.
Highly recommend and can't wait to come back some days
Morgan
Morgan, 2-night trip
Verified
10/10 Exceptional
20 March 2025
Staff was so gracious and helpful. Lived the different design of the rooms and the pool
Claude
Claude, 5-night trip
Verified
10/10 Exceptional
19 June 2025
I have stayed here several times. Quiet street. Staff is fantastic. Will be back and stay again. Value in property
Claude
Claude, 2-night trip
Verified
10/10 Exceptional
8 December 2024
Unique room design, compact room, environment-friendly. Pool is very inviting
Lilly
Lilly, 1-night trip
Verified
10/10 Exceptional
6 September 2024
We had fantastic stay at this newly reopened, Tunnel. The room is uniquely designed in responding to environmental consciousness. Lovely pool overgrown by tropical garden. Can't describe enough about the staff, they are young but very engaging and helpful.
Hudson
Hudson, 2-night trip
Verified
10/10 Exceptional
23 October 2024
Amazing stay in cozy, uniquely designed room at Tunnel. The location is quiet and atmosphere is relaxing. Staff bring big advantage with caring, friendly service. Pool is very inviting. Hotel offer free evening drop-off service to town which is very helpful and thoughtful. Highly recommend this little Tunnel
Samantha
Samantha, 1-night trip
Verified
6/10 Good
2 December 2025
Out of town residence so quiet and peaceful ..
ian
ian, 7-night trip
Verified
10/10 Exceptional
23 February 2025
Leider hatten wir 2 Tage an denen das Zimmer nicht gereinigt wurde. Nach unserer Beschwerde am 2. Tag ist es dann aber noch gemacht worden