Casa Serafin Hotel

Property class: 3
Hotel in the heart of Salento

Choose dates to view prices

Casa Serafin Hotel offers a great location, putting you within a 15-minute walk of Cocora Valley.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry facilities
  • Non-smoking

Main amenities (5)

  • Daily housekeeping
  • Breakfast available
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
The current price is ₹5,679
₹5,679 total
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Royal Street 1

A hotel room with a bed, a desk, and a chair. There is a dining area with a table and chairs.

Royal Street 1

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Double Bed

View all photos for Royal Street 2

A hotel room with two beds, a brick wall, and a patterned floor.

Royal Street 2

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Wax Palm 3

A bedroom with a bed, a TV mounted on the wall, and a door leading outside.

Wax Palm 3

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Wax Palm 4

A bunk bed room with a patterned floor, two bedside tables, and a hanging light fixture.

Wax Palm 4

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Wax Palm 5

A bunk bed room with a patterned floor, a small bathroom with a brick wall, and a staircase.

Wax Palm 5

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Wax Palm 6

A bunk bed room with a patterned floor, a small bathroom with a brick wall, and a staircase.

Wax Palm 6

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Cocora Valley 7

A hotel room with two beds, a staircase, and a tiled floor.

Cocora Valley 7

  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Double Beds

View all photos for Cocora Valley 8

A hotel room with two beds, a staircase, and a balcony.

Cocora Valley 8

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

Similar properties

Terrace/patio
Hotel Salento Real Eje Cafetero
Salento
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Laundry facilities
9.2 out of 10, Wonderful, 652 reviews
The price is ₹7,513
₹7,513 total
21 Sept - 22 Sept
Hotel Salento Real Eje Cafetero
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
CARRERA 6, NUMERO 3 39, Salento, Quindío, 631020

What's nearby

  • Calle Real - 1 min walk - 0.0 km
  • Main Square - 2 min walk - 0.2 km
  • Mirador Alto de la Cruz - 6 min walk - 0.5 km
  • Cocora Valley - 14 min walk - 1.1 km
  • Bosques de Cocora - 26 min drive - 14.8 km

Getting around

  • Armenia (AXM-El Eden) - 84 min drive
  • Pereira (PEI-Matecaña Intl.) - 85 min drive
  • Cartago (CRC-Santa Ana) - 137 min drive
  • Manizales (MZL-La Nubia) - 175 min drive

Restaurants

  • ‪Café Quindío - ‬2 min walk
  • ‪kafe del alma - ‬2 min walk
  • ‪Concreto Cafe - ‬1 min walk
  • ‪El Tejadito de Salento - ‬1 min walk
  • ‪Donde Laurita - ‬2 min walk

About this property

Casa Serafin Hotel

  • Casa Serafin Hotel offers a great location, putting you within a 15-minute walk of Cocora Valley.

At a glance

Hotel size

    • 8 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 15
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed (dogs only)*

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • No on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) on weekday mornings 7:30 AM–10:00 AM

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Room amenities

Freshen up

  • Private bathroom

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately COP 17000 for adults and COP 17000 for children

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 30000 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

This property accepts cash.

Property Registration Number 131985

Also known as

Casa Serafin Hotel Hotel

Casa Serafin Hotel Salento

Casa Serafin Hotel Hotel Salento

Frequently asked questions

Are pets allowed at Casa Serafin Hotel?

Yes, dogs are welcome. There's a charge of COP 30000 per pet, per stay.

Is parking offered on site at Casa Serafin Hotel?

Sorry, there's no onsite parking at Casa Serafin Hotel.

What are the check-in and check-out times at Casa Serafin Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What's the area around Casa Serafin Hotel like?

Casa Serafin Hotel is in the heart of Salento, a short 14-minute walk from Cocora Valley and 4 minutes' walk from Mirador Alto de la Cruz.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Casa Serafin Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Amenities

9.0

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was good and the staff were kind and resourceful. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

Great hotel and location. Rooms were spacious and well designed.
Verified review

10/10 Exceptional

Location was amazin!! Everything was super clean!!
Verified review

10/10 Exceptional

Our group of 12 had an incredible experience! The venue was spotless, and the service exceeded our expectations. Fernando was an outstanding host, and the ladies were equally welcoming and attentive. My family and I wholeheartedly recommend this place – a solid 10/10!
Verified review

8/10 Very good

The room was clean and cozy. There are many restaurants around and easy to walk to everywhere including the bus terminal. Only one wish was more storage or hanging area for clothes and toiletries.
Verified review

10/10 Exceptional

The property is well located. The customer service was great. Try not to stay in the room nearby the street am because it’s hard to sleep at night with the noise from outside.
Verified review

8/10 Very good

We had a great stay at Casa Serafín Hotel. We arrived earlier than expected and they kindly allowed us to check into our room right away, which was a huge help as we had a trip booked in the afternoon. The location is perfect — right in the centre of everything, making it easy to get around Salento. The room was big, clean, and comfortable. The only downsides were that there was no hairdryer in the room, and it was sometimes hard to tell who was actually working at reception versus the cleaning staff, as there didn’t seem to be a clear reception presence. Overall, still a very good stay and we’d recommend it for its convenience and comfort.
Verified review

10/10 Exceptional

Clean room, nice staff
Verified review

10/10 Exceptional

More than expected ! Location was the best surprise, middle of the Main Street !!! Rooms are comfy and feel very homey Salento Way! Staff is super friendly and serve a quick breakfast to start the day. The Palm Forrest is absolutely magical we had to go 2 days for grounding and breath in the beautiful mountains !!’
Pure Bliss
Verified review

10/10 Exceptional

I liked the decoration, the authenticity of the building and the excellent location!
Verified review

10/10 Exceptional

This property is beautiful newly remodeled with wonderful details. Staff is very nice and accommodating. It is located right on the main street in Salento: Calle Real. You have shopping and restaurants for several blocks.
Front of hotel on Calle Real
View of Calle Real from balcony of our room
Verified review

8/10 Very good

Little to no sleep

Sometimes, it’s the little things that count. Like offering shampoo, and a second cup of coffee without being charged. This was sold as a full breakfast. Also, word of advice, do not book the rooms with the balcony unless noise does not bother you. The local people literally party ALL NIGHT LONG, and they are loud.
Verified review

2/10 Poor

I booked and prepaid for the property via Expedia 2 months back but upon arrival they didn’t accepted the booking at night. This was insane as I had to wiggle around to find a place to stay at night. Next day after lot of back and forth they gave me a small room to stay. Very bad experience
Verified review

6/10 Good

Perfect location! It was easy to come and go which was perfect when we wanted to drop off shopping bags. You must bring wash cloths with you as they only provide towels. If you're planning on getting rest, this isn't the place for you as it is extremely loud all hours of the night. Although the room didn't get too hot, there is no fans or air control in the room. You have to ask to use an iron and it is shared with everyone staying at the hotel. If you need more toilet paper or fresh towels, you must ask for them. My son was really disappointed that he was unable to sleep on the top bunks because of there being many dead bugs up there. The shower floor was pretty gross and the room floor needed a good mopping. House keeping did come by but unfortunately the shower floor remained the same so I'd advise packing shower shoes. The "front desk" is almost non existent. Once you find someone who works there, be sure to get their number for WhatsApp in case you need anything. Breakfast was good. The staff were so kind and resourceful. They were very helpful. The rooms do look like the photos.
Verified review

10/10 Exceptional

Hotel hermoso, super bien ubicado, limpio, nuestra habitación tenia balcón a la calle, por lo que hubo mucho ruido toda la noche ( mas ruidosa la noche del domingo).
Verified review

10/10 Exceptional

Muy céntrico, amabilidad del personal, excelente desayuno
Verified review

10/10 Exceptional

O hotel é muito central e se pode caminhar e fazer tudo a pé. É bonito e o café da manhã, que é cobrado à parte é muito saboroso.
Verified review

10/10 Exceptional

Genial
Verified review

10/10 Exceptional

Casa Serafín en Salento fue una experiencia encantadora. El lugar es acogedor, muy bien cuidado, prácticamente nuevo. La atención fue cálida y personalizada, siempre pendientes de que todo estuviera bien. Además, está muy bien ubicada, a pocos minutos del centro de Salento. ¡Definitivamente un lugar al que me encantaría volver!
Verified review

8/10 Very good

Court séjour à Salento. Décoration hotel magnifique, literie très confortable. L’hôtel est placé dans la plus belle rue de Salento, tout près de TOUT (restaurants, boutiques de souvenirs, place principale où se trouvent les jeeps Willis. Le personnel est aux petits soins. Petits bémols : hôtel au coeur du centre ville donc ça peut être très bruyant jusqu’à tard en fonction de là où se trouve votre chambre. Nous en avions une qui donnait sur la rue. Si vous voulez du calme demandez les chambres au fond du jardin. Le petit déjeuner est le même tous les matins et n’est pas servi sous forme de buffet. Il y a des œufs à la demande (brouillés, au plat ou omelette), 1 tranche de fromage, boisson chaude, 1 coupole de fruits, 1 tartine de pain ou arepa avec beurre et confiture. Vous pouvez demander des portions en plus si vous avez une grande faim.
Verified review

10/10 Exceptional

Todo muy bonito y limpio
Verified review

10/10 Exceptional

Muy buena ubicación e instalaciones. Las habitaciones son amplias y cómodas. Check in y check out fácil y excelente atención y servicio.
Verified review

10/10 Exceptional

ESPECTACULAR SITIO

Fue un experiencia inolvidable, la atención super amable, el hotel super cuidado parece nuevo, pareciera que lo estábamos estrenando Las habitaciónes, ropa de cama y baños, toallas, todo extremadamente limpio Volvería y lo recomendaría 100% Para mí es el mejor hotel de Salento Super ubicado en la calle principal
Verified review

10/10 Exceptional

Muy lindo Hotel, limpio y personal muy amable. Es en la calle principal entonces hay ruido. Muy recomendado.
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional