When you stay at Neostelia, you'll be within a 10-minute drive of Lake Annecy. Apartments feature kitchenettes and free WiFi.
At a glance
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Property size
37 apartments
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Arriving/Leaving
Check-in start time: 5:00 PM; check-in end time: 2:30 AM
Minimum check-in age – 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 9:00 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
On-site self-parking (EUR 15 per night)
Property amenities
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Self parking on site (EUR 15 per night)
Kitchenette
Refrigerator
Stovetop
Microwave
Oven
Dishwasher
Cookware/dishes/utensils
Dining
To-go breakfast available for a fee daily 7:00 AM–9:00 AM: EUR 15 for adults and EUR 15 for children
Bathrooms
Shower
Shampoo
Toilet paper
Hair dryer
Towels provided
Soap
Outdoor areas
Outdoor furniture
Laundry
Laundry facilities
Near coin laundry
Climate control
Air conditioning
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 20 per pet per day
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 47
Wheelchair accessible (with limits)
Services and conveniences
Limited housekeeping
Luggage storage
Front desk (limited hours)
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
37 rooms
Fees & policies
Refundable deposits
Deposit: EUR 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.90 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
To-go breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Self parking costs EUR 15 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 97903457600012
Also known as
Neostelia ANNECY
Neostelia Aparthotel
Neostelia Aparthotel ANNECY
Frequently asked questions
Are pets allowed at Neostelia?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Neostelia?
Yes. Self parking costs EUR 15 per night.
What are the check-in and check-out times at Neostelia?
Check-in start time: 5:00 PM; Check-in end time: 2:30 AM. Check-out time is 11:00 AM.
Does Neostelia have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, an oven, and a refrigerator.
What's the area around Neostelia like?
Neostelia is a short 14-minute walk from Centre Commercial Courier and 5 minutes' walk from Annecy Aventure.
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