Enjoy your visit to La Serena with a stay at HOTEL SERENA SUITE. Guests can take a dip in the outdoor pool or grab a bite to eat at Serena Suite, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge and a garden.
Kokoro No Niwa Japanese Garden - 3 min drive - 2.4 km
University of La Serena - 4 min drive - 2.4 km
Sea Avenue - 4 min drive - 2.8 km
La Serena Beach - 6 min drive - 4.1 km
Getting around
La Serena (LSC-La Florida) - 14 min drive
Coquimbo Station - 18 min drive
Restaurants
Starbucks - 11 min walk
The Coffee House - 12 min walk
Punto Copec - 16 min walk
McDonald's - 11 min walk
Telepizza - 13 min walk
About this property
HOTEL SERENA SUITE
Enjoy your visit to La Serena with a stay at HOTEL SERENA SUITE. Guests can take a dip in the outdoor pool or grab a bite to eat at Serena Suite, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge and a garden.
At a glance
DONE
Hotel size
38 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Working away
5 meeting rooms
Services
24-hour front desk
Laundry facilities
Wedding services
Pool loungers
Romance packages
Facilities
Garden
Fireplace in lobby
Television in common areas
Communal living room
An outdoor pool
Banquet hall
Reception hall
Accessibility
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible restaurant
Front entrance ramp
No elevator (single level property)
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Satellite TV channels
Home comfort
Heating
Sleep well
Blackout drapes/curtains
Freshen up
Private bathroom
Shower/tub combination
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe
Special features
Dining
Serena Suite - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CLP 29750 per pet (may vary based on length of stay)
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HOTEL SERENA SUITE Hotel
HOTEL SERENA SUITE La Serena
HOTEL SERENA SUITE Hotel La Serena
Frequently asked questions
Is there a pool at HOTEL SERENA SUITE?
Yes, there's an outdoor pool.
Are pets allowed at HOTEL SERENA SUITE?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of CLP 29750 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at HOTEL SERENA SUITE?
Yes, there's free self parking.
What are the check-in and check-out times at HOTEL SERENA SUITE?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at HOTEL SERENA SUITE?
No, this hotel doesn't have a casino, but Coquimbo Casino (6-min drive) is nearby.
What is there to do at HOTEL SERENA SUITE and nearby?
HOTEL SERENA SUITE has an outdoor pool and a garden.
Are there restaurants at or near HOTEL SERENA SUITE?
Yes, there's an onsite restaurant, Serena Suite.
What's the area around HOTEL SERENA SUITE like?
HOTEL SERENA SUITE is a short 13-minute walk from Mall Plaza La Serena and 19 minutes' walk from Observatorio Turístico Collowara.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
HOTEL SERENA SUITE Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.4
Amenities
8.8
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
24 March 2025
Very nice and quiet area. Close to major tourist attractions around La Serena. I do like the fact that there’s a Moai right when you get to the hotel. I’m Rapa Nui, so I felt like I was supposed to be there. It was a surprise to me. Thank you for the service. I would definitely consider of going back next time I visit La Serena.
Jorge
Jorge, 2-night trip
Verified
6/10 Good
25 February 2026
The staff was not that friendly and we didn’t get a nice welcome. We asked basic questions about gym and other stuff and didn’t get much detail answer. No facial expression from the girl in reception but the older guy was nice. Nice area and pool!
Ok room!
tora
tora, 1-night trip
Verified
8/10 Very good
18 January 2026
Si es bastante buena para la familia. Es muy baja si, pero para niños ideal. Está lejos de tiendas, pero cerca del mall y supermercado. Si quieres artesanías o ir a la playa debes moverte en auto.
José Luis
José Luis, 6-night trip
Verified
10/10 Exceptional
22 September 2025
Muy bueno
Katherine
Katherine, 1-night trip
Verified
8/10 Very good
24 August 2025
Gut war:
Dass sehr freundliche Personal.
Die Heizung im Zimmer.
Schneller Laundry Service.
Nicht gut war:
Im Frühstücksraum war es bitter kalt. Am ersten Tag gab es noch einen Heizpilz - allerdings war einer für den großen Raum zu wenig. Am zweiten Tag ging das Gas aus, so dass es auch am darauffolgenden bitter kalt war, trotz Wintermantel.
Die Matratze müsste dringend mal ausgetauscht werden, da sie total durchgelegen ist. Sowie der Duschkopf.
Sieglinde
Sieglinde, 3-night trip
Verified
10/10 Exceptional
29 April 2025
Excelente atencion y disposicion de todas las personas que ahi trabajan. Habitacion limpia, buen espacio, patios y areas externas impecables. Realmente una muy buena experiencia. Precio y calidad
Jose
Jose, 4-night trip
Verified
10/10 Exceptional
21 April 2025
Buena limpieza y áreas comunes en perfecto estado. Lo único negativo, el aire acondicionado estaba dañado y la isonorización es terrible pues se escuchaba todo de la habitación contigua