At Ana y Jose Holbox Boutique Hotel - Optional All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll be within a five-minute walk of Holbox Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, body scrubs and aromatherapy. Ana’s Kitchen serves Mexican cuisine and the 3 poolside bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 2 bars/lounges, a rooftop terrace and a beach bar.
Paseo Carey y Caguama Zona 002 Mz 0107, Predio 3 y 4, Isla Holbox, QROO, 77310
What's nearby
Holbox Beach - 1 min walk - 0.0 km
Bioluminescence Beach - 11 min walk - 1.0 km
Punta Coco Beach - 11 min walk - 1.0 km
Main Square - 4 min drive - 2.1 km
Holbox Letters - 4 min drive - 2.2 km
Getting around
Cancun Intl. Airport (CUN) - 46.8 miles/75.4 km
Airport shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Bus station shuttle (surcharge)
Restaurants
the hot corner's bar - 4 min drive
Básico - 4 min drive
Fuego - 9 min walk
Quartieri Holbox - 3 min drive
Santos Fuegos - 14 min walk
About this property
Ana y Jose Holbox Boutique Hotel - Optional All Inclusive
At Ana y Jose Holbox Boutique Hotel - Optional All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll be within a five-minute walk of Holbox Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, body scrubs and aromatherapy. Ana’s Kitchen serves Mexican cuisine and the 3 poolside bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 2 bars/lounges, a rooftop terrace and a beach bar.
All-inclusive details
All-inclusive room rates at Ana y Jose Holbox Boutique Hotel - Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All à la carte meals, snacks and select beverages included
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 1 total, up to 15 kg per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free off-site parking within 164 ft
Transfers
Airport shuttle from 11:00 AM to 6:00 PM*
Ferry terminal shuttle*
Bus station shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–10:30 AM
2 bars/lounges
3 poolside bars
Restaurant
Beach bar
Swim-up bar
Coffee shop
Private picnics
Free daily reception
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Lifeguard on site
What to do
On the beach
Free beach club
Beach yoga
Beach volleyball
Hiking/biking trails
Snorkeling
Karaoke
Ecotours nearby
Working away
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Water sports equipment
Romance packages
Facilities
1 building/tower
Built in 2024
Rooftop terrace
Garden
Picnic area
Communal living room
3 outdoor pools
Designer stores on site
Spa services
Locally sourced food is prioritized
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Uses some LED lighting
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reception hall
Outdoor entertainment area
Outdoor furniture
Walkway to water
Traditional architecture
Accessibility
Wheelchair accessible
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Accessible airport shuttle
Accessible bus station shuttle
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Front entrance ramp
Closed captioned TV
Magnifying mirror
Grab bar in shower
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in room
Room amenities
Be entertained
55-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi (speed of 50+ Mbps)
Food and drink
Champagne service
Free bottled water
Highchair
More
Daily housekeeping
In-room safe
Access via exterior corridors
Eco-friendly toiletries
Eco-friendly cleaning products provided
Uses some LED lighting
Recycling
Water-efficient showers only
Water-efficient toilets only
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Dining
Ana’s Kitchen - This beachfront restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
Miel de Luna Rooftop - This rooftop bar overlooks the ocean and specializes in Caribbean cuisine. Open daily.
Arena Bar - This bar is located on the beach. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 2.03 per person, per night
Resort fee: USD 24 per accommodation, per night
Resort fee inclusions:
Beach access
Beach loungers
Beach towels
Concierge service
Fitness/yoga classes
In-room bottled water
In-room safe
Laundry facilities
Partner property beach club access
Partner property pool access
Pool access
Optional extras
Airport shuttle service is offered for an extra charge of USD 200 per person (roundtrip)
Ferry terminal shuttle and bus station shuttle service is offered for an extra charge
Children & extra beds
Airport shuttle service for children between the ages of 4 and 14 costs USD 199
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 40 per pet, per night, plus a one-time cleaning fee of USD 19
Pool, spa, & gym (if applicable)
Children under 14 years old are not allowed in the swimming pool without adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 47.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 007-025-002981/2026
Also known as
Ana Y Jose Holbox Isla Holbox
Ana y Jose Hotel Beach Club Holbox Hotel
Ana y Jose Hotel Beach Club Holbox Isla Holbox
Ana y Jose Hotel Beach Club Holbox Hotel Isla Holbox
Frequently asked questions
Is there a pool at Ana y Jose Holbox Boutique Hotel - Optional All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Ana y Jose Holbox Boutique Hotel - Optional All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Ana y Jose Holbox Boutique Hotel - Optional All Inclusive?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Ana y Jose Holbox Boutique Hotel - Optional All Inclusive?
Yes, an airport shuttle is available from 11:00 AM to 6:00 PM on request. The charge is USD 200 per person roundtrip.
What are the check-in and check-out times at Ana y Jose Holbox Boutique Hotel - Optional All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Ana y Jose Holbox Boutique Hotel - Optional All Inclusive and nearby?
Have fun with onsite activities like snorkeling, volleyball, and beach yoga. Additional recreation onsite includes volleyball and yoga. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 3 poolside bars and 2 bars. Ana y Jose Holbox Boutique Hotel - Optional All Inclusive also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Ana y Jose Holbox Boutique Hotel - Optional All Inclusive?
What's the area around Ana y Jose Holbox Boutique Hotel - Optional All Inclusive like?
Ana y Jose Holbox Boutique Hotel - Optional All Inclusive is on Holbox Beach, a short 18-minute walk from Holbox Baseball Park and 11 minutes' walk from Bioluminescence Beach.
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Reviews
Ana y Jose Holbox Boutique Hotel - Optional All Inclusive Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Amenities
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The private beach was beautiful, with many amenities and breathtaking views. (8 reviews)
The rooftop pool is incredible and offers breathtaking views and a perfect spot to watch sunsets. (5 reviews)
The restaurant served excellent cuisine with delicious food options, including a standout lobster pizza. (7 reviews)
Amazing staff, delicious breakfast and food in general, gorgeous beach
Verified review
10/10 Exceptional
8 April 2026
The staff is super friendly and helpful!! The place is new and the only one with infiniti pool on the rooftop. Also great food
Verified review
10/10 Exceptional
10 February 2026
Staff were all friendly.
Verified review
6/10 Good
7 March 2026
Room was great a little far from everything but staff was wonderful. Gave a 3 star due to distance and weather was not great had to eat dinner in our room for 2 nights due to restaurant being outdoors. Beautiful resort though.
Verified review
10/10 Exceptional
3 January 2026
Beautiful hotel, fabulous location right on the beach. The rooms are great, excellent staff and delicious food. No complaints at all! Safe place great for everyone- family, solo travelers or couples. I will definitely be returning.
Verified review
6/10 Good
5 January 2026
A beautiful location, clean rooms and friendly staff that are trying their best to help customers at a new hotel that has a steep learning curve.
I'm not sure why there are so many 5 star reviews given the obvious shared frustrations of many hotel guests.
- Service was extremely slow, with a single drink order often taking 45mins-1hr.
- There was a comically excessive amount of flies at the restaurant for breakfast every morning. This was the only restaurant on the island where we experienced this in a week.
- The shower dividers are to short causing excess water in the bathroom every shower.
- No do not disturb sign was provided at check-in and we found two people in our room doing turn down at 8pm after dinner the first night.
- There is no beach walking acces to the main part of town. Back roads with debris and open garbage need to be used that can often flood if raining.
- Prices for drinks and food at the hotel and are much higher than better quality options offered elsewhere in holbox.
This place has great potential if they can keep improving to offer a better value service.
Verified review
10/10 Exceptional
6 May 2026
Stunning views, friendly & attentive staff, room service was great. 10/10 experience at this hotel
Verified review
10/10 Exceptional
6 April 2026
The view every morning and the sunsets are beautiful, front desk and all the staff in general are so nice
Worh every penny i spent staying here
Verified review
10/10 Exceptional
23 February 2026
The room was spotless, staff was very courteous, A few more sun chairs on the beach for hotel guests would have been nice.
Verified review
10/10 Exceptional
4 January 2026
Staff was amazing especially Pablo and Gabriela they helped so much and were extremely courteous and very polite. Rooms were nice and clean and the private beach was amazing.
Verified review
10/10 Exceptional
5 March 2026
The ocean was visible from
Verified review
10/10 Exceptional
29 November 2025
Very nice hotel but food and drinks are way over price on the property.
Verified review
10/10 Exceptional
16 March 2026
.
Verified review
10/10 Exceptional
3 March 2026
Ana y Jose was simply amazing. From the ocean view from my room to the wonderful staff, it was easy, relaxed and beautiful.
The staff is wonderful. Attentive and very warm. Everyone is there to ensure that you have a great time. Food, drinks, and beach facilities are all great.
The beach front itself had no seaweed and was very well taken care of. Also, make sure to head to the pool on the roof. Amazing views!
Rooms were nice, clean and AC was blasting. No complaints! Ocean view room is definitely worth it.
Cant wait to return asap! Thanks for such a great time!
xx
Verified review
10/10 Exceptional
11 April 2026
This property is really beautiful and in a great location - west end of the island that didn’t have much around in previous years.
It is a bit of a walk to get into town, but there are several places close by and taxis are pretty readily available.
I will say that it gets dark at night around this part of the island, so be prepared to use that phone flashlight if you plan on walking!
Very safe, as is the whole island really.
Great food and service.
I had a huge issue with my credit and debit cards while I was on the island and ran out of cash to pay for my transfer service back to the airport. It was super stressful and though they eventually wound up allowing me to pay with my card, I used up almost a whole day trying to get cash.
I cannot stress enough - bring more cash than you think you need! I felt horrible I couldn’t pay or tip in cash for the last couple days I was there, but the hotel and the driver were pretty understanding.
Overall great stay!
Verified review
6/10 Good
5 January 2026
Water issues in the room and washrooms. Food was bad and a lot of flies around the beach dining area. Service was slow and not on time.
Verified review
2/10 Poor
16 January 2026
I requested clean towels, they didn’t provide the first time, I had to requested 3 times, no phones in the rooms, if you need anything you have to walk all the way to the lobby. Flies everywhere, they have those table fans but they can’t stop the flies landing in your food. Very unpleasant experience. Breakfast was included, I ordered the same thing everyday, they serve d me greysh looking eggs very mushy very disgusting, the following day they serve me scrambled eggs with carrots…. Customer service is great, Is not their fault upper management don’t take care of things….
Verified review
6/10 Good
19 February 2026
This is a lovely hotel, let down by the service.
Check in was slow and then we were given a ‘ocean view’ room next to the bar/restaurant so people could see straight into our room and you had to be stood on the balcony to see the ocean.
We managed to change rooms for night 2 and 3 of our stay. We checked out of our room at midday and informed the staff we would be back for 5. When we arrived back, there was still confusion about the room and it took over 10 minutes for something that should have already been sorted.
In general, the staff all seemed to struggle with the most simple of things.
Upon checkout, our bill was over 1400 pesos too much. Everyone should make sure they take pictures of all their receipts and double check the bill when we leave. The issues were duplicating items and an additional tip that were added to the bill.
We also asked for a later checkout (1pm instead of midday), which the staff agreed on the phone and then text us to say they couldn’t. There are no showers available outside the room to use and again this process was needlessly chaotic.
The rooms are nice and the beach is lovely. The loungers are really nice and there’s good music throughout the day creating a nice vibe.
Verified review
4/10 Fair
22 February 2026
Book this hotel with caution. We stayed here for nine days, and every single day, we encountered an issue. The service at this hotel is 5 out of 10.Unfortunately, the hotel overall rates a 6 out of 10. Each day, I was disappointed with the hotel, particularly in terms of service and amenities.The aesthetics of this hotel are beautiful, and the beachfront is stunning. The servers are all great and doing their best but being managed poorly.“Breakfast is included,” except it actually isn’t. Only certain items are included, and even fresh-pressed juice is not part of it.I booked this hotel because they offered free breakfast.
They claim the rooftop pool has full service, but that is incorrect. There were never any towels available up there, and the servers didn’t come by. After waiting 20 to 30 minutes, I had to go down to the beach and grab my own towels. I requested service, but no one came. The towels never smelled fresh; they smelled like fried food. The water in the shower was never hot enough. There were flies everywhere, and the hotel did nothing about them. This is a luxury hotel, and having flies buzzing around is not indicative of luxury. Every restaurant we visited in town made sure we weren’t bothered by them. This hotel did nothing about it. Lack of sun chairs, the layout of the rooms also makes no sense the closet is too small and there are no dressers in the room but there are two large tables one for office work the other one not sure what for! Hope this helps
Verified review
4/10 Fair
25 May 2026
Les piscines sont mal entretenues, l eau est brouille, la piscine du rooftop est un peu mieux . Bien que l emplacement soit magnifique de même que l hôtel en soit, les prix sont dérisoires. Un verre de vin 26$ canadien ( pas la bouteille , le verre), le déjeuner inclus est continental donc sans œufs, il comprends fruits , un mini contenant de yougourt et une tranche de pain avec confiture. BON À SAVOIR; lisez les petits caractères.. vous êtes gentiment accueillis par une taxe ( taxe de l îles ) qui correspond à environ 350$ par chambre pour un séjour d une semaine ( non compris dans le prix d expédia ).. donc magnifique hôtel et endroit .. mais prix dérisoires .. et assez loin de l épicerie à pied ..( donc taxi requis $$ ou vélo $)
Verified review
8/10 Very good
22 April 2026
Todo muy bien. El unico detalle es que cobran un impuesto llamado "Resort Fee" de $200 diarios por persona por noche que no estaba anunciado
Verified review
10/10 Exceptional
21 April 2026
Nos encantó el lugar, tiene el beach club más bonito de la isla, tienes acceso no solo a camastros, sino a nidos/balinesas con sombra
Verified review
10/10 Exceptional
6 April 2026
Excelente hotel muy pacifica la zona la comida de primera y mejor el personal volveria pronto!!
Verified review
10/10 Exceptional
14 March 2026
Todo excelente, volvería a ir
Verified review
10/10 Exceptional
14 March 2026
Ótimo hotel, equipe de funcionários, comida!
Único ponto é a distância, ele fica um pouco longe do centro, nisso tem que pagar 200 pesos pra ir e 200 pra voltar. Mas o hotel é incrível, praia boa, privativo!