Verified
2/10 Poor
23 June 2026
Regrettably we had a very difficult time with this place. We arrived in the city and had still not received instructions of how to get in the apartment or where it was located. We went to where we thought was the location - it was not. We were very fortunate that my wife was able to get someone on the phone bc my first attempts failed - the person who answered at first was not helpful but a lady in the background was a Godsend - she talked the man into getting us an apartment- this while we are thinking we would have to find emergency accommodations elsewhere if that were even possible. A local helped us to get to the apartment- even he was surprised at the dismal location. Anyway - we made do but i will never again use their services for accommodations. They only provided us with three towels (we are a family of 5) and though we told them they did not do anything to rectify the problem. And to top it off, when we left the man even insulted my wife over the phone since we told them how disappointed we were.
i will say that the inside of-the apartment was actually nice. it did have enough beds and the room itself looked recently renovated so i can at least compliment them for that.
Francisco
Francisco, 2-night trip
