Destination
Guests
All properties in Genting Highlands, Pahang, Malaysia

Resorts World Genting - First World Hotel

Hotel with 2 restaurants, connected to the convention center, near Genting Highlands Theme Park

Property renovations and closures

  • This property is closed from February 2 2021 to February 18 2021 (dates subject to change).

Image gallery

  • Resorts World Genting - First World Hotel
  • Resorts World Genting - First World Hotel
  • Bathroom
  • Bathroom
  • Resorts World Genting - First World Hotel
Resorts World Genting - First World Hotel. Image 1 of 81.
1 / 81Resorts World Genting - First World Hotel
6.4.Good.
  • It's a good property & location.

    Oct 11, 2019

  • It was quite comfortable. amazing property, with more than 7000 rooms & still well kept.…

    Jul 3, 2019

See all 1,049 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
Convenient
Walkable
Safe
  • Parking available
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 6083 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service

What’s around

  • Genting Highlands Theme Park - 1 min walk
  • Arena of Stars - 1 min walk
  • Skytropolis Indoor Theme Park - 2 min walk
  • SkyAvenue - 2 min walk
  • Chin Swee Cave Temple - 38 min walk
  • Genting Skyway - 7.4 mi / 12 km
This property is closed from February 2 2021 to February 18 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior deluxe
  • World Club Room
  • Deluxe Room
  • Y5 Deluxe Room
  • Y5 Triple Room
  • Standard Room
  • Triple Room

Location

  • Genting Highlands Theme Park - 1 min walk
  • Arena of Stars - 1 min walk
  • Skytropolis Indoor Theme Park - 2 min walk

What’s around

Landmarks

  • Genting Highlands Theme Park - 1 min walk
  • Arena of Stars - 1 min walk
  • Skytropolis Indoor Theme Park - 2 min walk
  • SkyAvenue - 2 min walk
  • Chin Swee Cave Temple - 38 min walk
  • Genting Skyway - 7.4 mi / 12 km
  • Genting Highlands Premium Outlets - 5.3 mi / 8.6 km
  • Genting Strawberry Leisure Farm - 6.4 mi / 10.3 km
  • Happy Bee Farm & Insect World - 7.5 mi / 12 km
  • World of Phalanopsis Orchid Farm - 17.7 mi / 28.5 km
  • Berjaya Hills Botanical Garden - 24.8 mi / 39.8 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 98 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive
  • Batang Kali Station - 45 min drive
  • Kuala Lumpur Gombak Station - 48 min drive
  • Serendah Station - 49 min drive

At a glance

Hotel size

  • This hotel has 6,083 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • Onsite self parking (MYR 18 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Refrigerator in a common area

Things to do

  • Fitness facilities
  • Spa treatment room(s)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • TV
  • Cable TV channels

More

  • Daily housekeeping

Special features

Dining

The Food Factory - This buffet restaurant specializes in international cuisine and serves breakfast only.

Small print

Also known as

  • First Hotel World
  • Resorts World Genting First World Genting Highlands
  • Resorts World Genting First World
  • Resorts World Genting - First World Hotel Hotel
  • Resorts World Genting - First World Hotel Genting Highlands
  • First World Genting Highlands
  • First World Hotel
  • First World Hotel Genting Highlands
  • Hotel First World
  • World First Hotel
  • 1st World Hotel
  • Resorts World Genting First World Hotel Genting Highlands
  • Resorts World Genting First World Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs MYR 18 per day

Buffet breakfast is offered for an extra charge of MYR 35.00 for adults and MYR 17.00 for children (approximately)

Policies

This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property is closed from February 2 2021 to February 18 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MYR 18 per day.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include The Olive (3-min walk), Munakata Ramen (3-min walk), and Coffee Terrace (4-min walk).
  • Maintain your daily exercise routine at the gym.
6.4.Good.
  • 6.0.Good

    There is no air condition in room

    Shan, 2 night family trip, Apr 18, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Cramped room (28861) and thinnest bath towels ever seen. Windows did not fully close with gaps evident. Left after one night and stayed elsewhere. One star at best. Did not have Hotel confirmation which delayed our check in.

    2 night romance trip, Sep 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel very nice but a bit small.location good but not many of halal food ..the price at halal food court very expensive.

    Onka, 1 night family trip, Aug 30, 2020

    Verified Expedia guest review

  • 4.0.Fair

    NO VALUE FOR MONEY

    ROOM VERY SMALL. PILLOW AND BED NO COMFORT. WINDOW VIEW IS THE ROOM OPPOSITE, NO NICE VIEW. BATHROOM SMALL, CANNOT LOCK AND NO HANGER INSIDE BATHROOM.

    LEE, 1 night family trip, Jul 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Convenient, nice, location. Suitable for famiky stay

    1 night family trip, Mar 11, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Family bonding trip

    Overall, it was a pleasant experience. Hotel was value for money. Basic, but clean and comfortable. Plenty to do. Shopping was good. Food choices were great.

    NORLIZA, 4 night family trip, Mar 7, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Bad customer service

    I booked 3 rooms n they want to put us in different tower. I told them we are family n I want all of us to be next to each other n if possible connecting rooms. They says that they are full n could not accommodate to my request. They only attend to my request to be on the same floor only after i insist of talking to the manager. It took me more than an hour just to cek-in.

    June, 2 night family trip, Mar 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Should arrange shuttle bus service to Premium Outlet when sky-train is not available due to weather or when it's in maintenance.

    2 night family trip, Feb 29, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Nice stay

    Nice stay and good service

    Sandra, 2 night trip, Feb 26, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice and cold place

    1 night romance trip, Feb 25, 2020

    Verified Expedia guest review

See all 1,049 reviews