Sent an email in advance for 2 x single beds, no response but told they do not have any single beds on arrival. States air conditioning, but this is not available in the rooms. Did not appreciate the call at 1100 asking me when I am checking out, I am an adult, not a child and capable of reading. Receptionist more interested in her food rather than customer service. Did not even get asked if I enjoyed my stay. However, the receptionist on arrival and bar staff very friendly, breakfast very good and evening meal excellent.