With ski-in/ski-out access, Marco Polo allows you more time for downhill skiing, snowboarding and cross-country skiing. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. There's a winery and a golf course, and in-room conveniences at this luxurious hotel include fridges and microwaves.
With ski-in/ski-out access, Marco Polo allows you more time for downhill skiing, snowboarding, and cross-country skiing. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. There's a winery and a golf course, and in-room conveniences at this luxurious hotel include refrigerators and microwaves.
At a glance
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Hotel size
35 rooms
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Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Check-out time is 12:30 PM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
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Children
Free babysitting
Free supervised childcare
Free children's club
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free on-site self-parking
Electric vehicle charging point on site
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
2 coffee shops
Restaurant
Bar/lounge
Poolside bar
Coffee/tea in a common area
Private dining
Private picnics
Water dispenser
Traveling with children
Free children's club
Children's pool
Mini golf
Bowling alley
After hours theme park access
Early theme park entry
Express theme park tickets
Theme park character encounters
Playground
Free supervised childcare/activities
Trampoline
Children's games
Toys
Beach toys
Pool toys
Art supplies
Children's books
Musical instruments
Baby monitor
Baby bath
Changing table
Bed rails
Cabinet locks
Corner guards
Fireplace gate
Stair gate
Outlet covers
Stroller
Paddleboard on site
Bodyboard on site
Splash pad
What to do
Golf privileges
Tennis lessons
Padel court
Fitness classes
Farming classes
Basketball
Racquetball/squash
Volleyball
Bowling alley
Pro golf lessons
Mini golf
Mountain biking
Kayaking
Canoe
Parasailing
Sailing
Boat tours
Motor boating
Personal watercraft (motorized)
Rafting
Inflatable boating
Scuba diving
Snorkeling
Surfing/body boarding
Surf lessons
Water skiing
Ice skating
Sledding
Hot springs
Concerts/live shows
Evening entertainment
Karaoke
Private winery tours
Winery release events
Bodyboard on site
Paddleboard on site
Pool table
Air hockey
Foosball
Table tennis
Bingo
Pachinko
Sportsbook
Bicycle tour information
Fishing
Access to nearby health club
Water tubing nearby
Hot springs nearby
Whale-watching nearby
Working away
24-hour business center
10 meeting rooms
Coworking spaces
Conference center (100 square feet of space)
Services
24-hour front desk
Free bicycle rentals
Bike shop
Bike repair services
Bike shuttle
Electric bike charging stations
Bike cleaning
Bike storage
Golf caddy on site
Golf cart on site
Golf clubs on site
Snow sports gear
Water sports equipment
Bodyboard on site
Paddleboard on site
Romance packages
Facilities
Rooftop garden
Garden
Piano
24-hour health club
Golf course on site
Golf driving range on site
An outdoor pool
An indoor pool
Art gallery on site
Designer stores on site
Shopping mall on site
Arcade/game room
Bicycle parking
Casino
Full-service spa
Golf clubhouse on site
Golf pro shop on site
Indoor tennis courts
Indoor padel court
Outdoor pickleball court
Marina
Nightclub
5 casino gaming tables
5 casino slot machines
5 casino VIP rooms
Outdoor tennis court
24-hour pool access
Vineyard
Splash pad
Winery on site
Wine tasting room
Music library
Video library
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Ski
Ski-in/ski-out access
Downhill skiing
Snowboarding
Snow tubing
Snowmobiling
Snowshoeing
Room amenities
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Laundry detergent
Freshen up
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Phone
Printer
Food and drink
Chef
Champagne service
Refrigerator
Microwave
Shared kitchen access
Children's dinnerware
Highchair
Reusable coffee/tea filters
More
Daily housekeeping
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Composting
Recycling
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Marco. The spa is open daily. There are hot springs open between 6:00 AM and noon.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.39 per person, per night. This tax does not apply to children under 16 years of age.
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool open 24-hours
The seasonal pool is open from April 01 to September 01
Hot springs access available from 6:00 AM to noon
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property.
This property does not have elevators.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa
Frequently asked questions
Is there a pool at Marco Polo?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have 24-hour pool access.
Are pets allowed at Marco Polo?
Yes, cats and dogs are welcome.
Is parking offered on site at Marco Polo?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Marco Polo?
You can check in starting at 2:00 PM. Check-out time is 12:30 PM.
Is there an onsite casino at Marco Polo?
Yes, the 60 square-foot casino features 5 slot machines and 5 gaming tables. Pachinko, bingo and sportsbook are offered.
What is there to do at Marco Polo and nearby?
Have fun with winter activities like cross-country skiing, snowboarding, and snowshoeing and in warmer months, enjoy a round of golf at the onsite golf course. Additional recreation onsite includes fitness classes, basketball, and bowling. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Marco Polo also has a casino, a nightclub, and a winery, as well as hot springs, a seasonal outdoor pool, and a 24-hour health club.
Are there restaurants at or near Marco Polo?
Yes, there's an onsite restaurant.
What's the area around Marco Polo like?
Marco Polo is located on the boardwalk/promenade in Chilonzor District. Popular attractions include Magic City Park, which is 9 minutes away by car.
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